4th visit to this hotel . Booked directly , so get gold all inn. We liked the hotel because we like the Spanish food and especialy the tapas at 12 u and the thema restaurants at lunch.This year the tapas and the lunch thema let us down , here 8 days now and saw sardines only once, last year every 2 days i think. The rest is more fried stuff and taistless.Same for the buffet , always liked it , this year quality of the meat and fish no good and also taistless. We will try the thema now for dinner, hope that will be better otherwise we will need to eat outside . The hotel is top for children, but very very noisy day and night. Animation is nice if you like it but why so loud?? We love children , but book this periode because normally its school so a bit calmer in hotels. Not here, more baby ´s and children all age keep arriving whit yelling and crying day and night. I think the lazy river attracks New clients , good for the hotel and people who dont mind noise.All personel is very friendly and drinks are very good. We are still here till tuesday , hope to finish our holiday in good mood. Sadly dont think we will return. For children its paradise .Last year we found always a calm space around the Pool , thats gone now also with the music from animation very loud. This is our personal opinion, depends what every sees like a good holiday.

Just enjoyed 5 days here with family. The hotel is 4* although I have stayed at much better 3*s. I think the pools give it the extra star. Pros Plenty of pools, good sizes and lots of different ones for different ages Very clean all around Slides are good Right on the beach Plenty of sunbeds each day Food and drinks at poolside bars are good - ice lollies & crisps are included too Cons Queues outside restaurants for food (never experienced this before). & I don’t mean a little queue; more a queue of 50+ people Rooms are small - we had 1 plug socket in the entire room & 1 in the bathroom. More for spanish families - entertainment is all in Spanish and a lot of staff don’t speak English either Food isn’t great in main restaurant No menus for what you can have on all inclusive so it’s just guess work Overall, we enjoyed the stay but wouldn’t return. Much better for Spanish people which is fair enough since it’s in Spain but they are definitely better catered to even though all guests are paying the same price so does seem slightly unfair.

We travelled with Jet2 to this hotel as a family of four. This hotel is primarily Spanish guests, not a problem at all but they were entitled to more areas of the Hotel than the British Jet 2 package allows. For instance, the British Jet 2 package did not allow entry into one of 3 el carte restaurants past a certain time. The room is small and cramped for four people. It comprises a small fridge, desk/tv stand, a sliding wardrobe and a safe. It seems that the English people were put facing the road and none had a sea or pool view. The room had two double beds which were ok and generally firm. The bathroom had a shower and sink. On one evening there was no water at all to the shower or sink which made for an uncomfortable hour. No gesture of goodwill was granted by the Hotel or Jet2 despite asking. The room was kept very tidy by the cleaning staff. The pool area is fantastic, one large pool, a lazy river and water slides. The water is salt not chlorinated. Unfortunately children are not allowed inflatables. This is one area the hotel could improve as it is a family hotel and I would recommend they allow just an hour in the morning and afternoon for children to have fun on inflatables. The area around the sun beds is artificial turf and this does get very very hot to walk on. Lifeguards are on hand at the pool area for safety. The Bars around the pool serve a large selection of drinks, snacks and ice cream. The beer is Estralla Damm. The service is quick. The food at the hotel is generally very good. Sometimes a bit hit and miss. The most annoying thing in the main buffet bar is finding what you need. For instance, cutlery is all over the place, tea spoons in one area, separate from desert spoons which are again separate from the knives and forks. Drinks are served in the bottle by staff. I found lost of plates and glasses especially which were not properly clean so best to check these. The hotel is kept very clean and tidy throughout. The evening entertainment caters for children and then adults and is of a good standard. Lots of seating but this get taken up by about 8:30pm. Evening drinks are served in glasses which is nice and daytime understandably in plastic cups. The Hotel is about a 25 minute walk to the port of Roquetas. This currently has a decent fair on worth visiting with Children. A taxi to the port costs about €6 and staff will arrange a taxi for guests. All in all a good trip away. To get to 4* I would expect more space in the room, better layout in the restaurant and more food choices for British guests.