Hotel Cedrán in Granada

Completely mis-advertised - photos on every booking site show their “superior” room which has a view and a larger space (this is only told to the guest upon arrival) . This cannot be booked and instead it is complete luck of the draw whether you get that room (only one of them) - instead you may not even get an exterior facing room and only one facing a very damp and dingy internal AC space with cockroaches

I recently stayed at Hotel Cedran in July, and I regret to say that it was one of the worst hotel experiences I have ever had. Here are the major issues I encountered: 1. **Reception Service**: - The receptionist, Juan, was incredibly rude and unhelpful. He denied me access to the toilet, forcing me to relieve myself outside, which is both unprofessional and unacceptable. Later, I observed him allowing another woman to use the toilet, which suggests discriminatory behavior. 2. **Room Conditions**: - The bed was infested with bugs, making it impossible to sleep comfortably and causing significant concern for my health and safety. - The room lacked proper ventilation and fresh air, making it stuffy and uncomfortable to stay in. - Overall cleanliness was poor, and the room did not meet basic hygiene standards. 3. **Facilities**: - The parking situation was a disaster. It was chaotic and poorly managed, causing unnecessary stress and inconvenience. - The breakfast provided was substandard and did not match the quality one would expect from a hotel of this purported caliber. Given these issues, I cannot recommend Hotel Cedran to anyone. My experience was extremely disappointing, and I hope the management takes immediate steps to address these problems to prevent future guests from enduring the same issues.

I have been traveling in hotels for 40 years, I attended all the hotel management schools and for 30 years I have been dealing with projects in the field of tourism. I have never experienced or seen a worse hotel in my life and every normal country and tourist inspection should close such hotels immediately. We paid the hotel for accommodation and stay in advance Our flight to Malaga was late and we politely contacted the hotels about the delay and indicated that we would arrive at night We got a phone call who will call us and open the hotel (in all announcements it is stated that the reception is open 24 hours a day and that it is physically open until 10 p.m.) No one answered at 1:30 a.m. We barely found accommodation in another hotel. The second morning when we arrived, the receptionist treated us like criminals It means thieves, robbers and people who have no place in tourism because they disgrace their country and their city and everything that has to do with tourism. We also experienced ethnic insults, insistence on communication only in Spanish, and an attempt to subvert an annex to the contract written in Spanish. We also reported everything to the police

Great location but that’s it
Noisy heating system with poorly furbished bathrooms
Poor breakfast with no black tea. A first for me!
Rough staff in most time
Not recomanded