Erasmus Gracia in Barcelona

A piece of advice for all current and future IED students, as well as anyone planning to live here long-term:
First of all, the hotel’s location is decent, and the internet speed is fast — though the bandwidth is painfully narrow. The facilities are far from complete, and the sound insulation is practically nonexistent.
But if you decide to stay here simply because it’s close by, my sincere advice is to keep as much distance as possible from the front desk staff — or better yet, leave this place entirely for the sake of your own well-being.
You’ll likely encounter a middle-aged male staff member with severe seborrheic baldness and extreme myopia. He will straighten his aging, creaking spine and, through the tangled and thoroughly unappealing nose hairs sprouting from his narrow nostrils, attempt to project a borrowed superiority — scavenging for a pitiful, laughable sense of self-worth from paying guests. unfortunately, His filthy T-shirt, seemingly never washed, could never bring him the identity and sense of control he craved deep down.
As a receptionist, he won’t help you solve your problems — instead, he’ll try to “solve” you for daring to make a reasonable request. His grasp of customer service is about as steady as his shiny head hairline.He won't help you resolve the issue any further; instead, he takes pleasure in watching your growing anxiety. He'll constantly interrupt you mid-sentence and arrogantly point his finger at you, as if he's no longer just a front desk clerk but a fallen noble（LMAO）.
Rather than fulfilling his duties, he feeds on the illusion of control granted by an insignificant service industry position — a tiny stage on which a very fragile ego performs.
If you find his attitude appallingly rude and notice he considers himself above you, don’t be surprised that a hotel would allow such a feudal-era mindset to sit at the front desk.
When he launches into the finger-wagging routine, don’t get angry — it’s all posture and he got no authority at all.
And the moment you make him remembers he’s just a service worker, that tall frame turns meek in record time like a rabbit. Thats funny.
His boss pays him a salary; yet even checking a simple email took a full week of reminders.
He even volunteered that he “doesn’t care ,” “whatever” even about this country which explains a lot about the results.
Remember this well: never hesitate. If you’re treated with contempt or rudeness, you are the paying side. This is a small hotel, not a prison.
You have every right — and every bit of power — to make your own choices. He doesn’t and the rest of his life he doesn’t too .
The only people capable of writing complaints and defending their rights are you.
You can simply choose to live a better life in more complete student residences like UNIHABIT or RESA, where life is genuinely comfortable.
That petty little mindset will never again have any power over you — it’s insignificant, while each of your documented complaints will look immense by comparison.
Good luck, everyone.

Awful experience. Paid 229€ for 2 nights. Booked a private room and they gave us a dorm. They kept claiming a dorm is the same as a private room over and over. Please see video of what they call a private room. After asking for solutions many times, they sent us an insulting message (see pictures) . Avoid this place at all costs