Hotel Hostal Cuba in Palma

Recently, I stayed in the hotel to celebrate new year, which was very well organised by the hotel. Nice food and superb service. However, the rooms in the hotel are at a standard much to low for the price charged. The rooms are very small with a very small window, and they get extremely overheated, and if you try to turn on the air condition, it does not work. So you try to open the small window to get some cold air into the room, and a lot of noise come in making it impossible to sleep. And after a while the room get too cold due to the winter outside - it's like living in a box with a small window with too much heat impossible to get rid of - very claustrofobic to be honest. Also, as a guest in the hotel you need to make table reservation for breakfast, which I have never tried before. Honestly, as a guest in a hotel, I am used to the first-to-mill principle where guests pick their own seat at breakfast. Terrible system they have here for breakfast. There are much better hotels in the same location at a much lower rate with much better service.

This place is terrible. The staff is extremely rude and the overall experience was a complete waste of time. Save yourself the frustration and run the other way—absolutely not worth it. Very unreasonable people and so many other good bars around, enjoy Palma!

Whilst the hotel and restaurant were great, the roof top bar was poorly. On our first and last trip up to the roof, we were met with a very busy overcrowded area. Plenty of bar staff to serve you, only they just told us to sit and they'd come and serve you. 40 minutes passed and not one bar staff came over to take our order. I had to litterly grab a guy and ask him if he was going to take our drinks order. another 20 minutes passed and temperatures were still above 30c in the evening. eventually our drinks arrived with no apology. then another member of their team said they's reduce the bill. he disappeared shortly after and another member of the team came over when we paid the bill. i mentioned how long we were waiting but his english wasnt good. i dont actually blame the staff as theyre just doing a job. however the management should be held responsible. plenty of people didnt bother waiting and left quite angry. i paid my bill, but will never return. BTW, we went to the Nakar roof top bar and DJ and got served in 3 minutes! Hotel Cuba - you need to up your game or else plenty more people will pass you and not come in!!!!!!!!!!!!!!!!

Horrible! You cannot sleep as the hotel organizing party until 3 and do not respect hotel guests! Staff is not even care and they do not give contact to managrment. Very expensive, donnot worth the money at all. Avoid the hotel in anny case in case you eant to sleep

The aperitif on the sky terrace is impressive: cocktails are expertly made + the view is stunning. However, it's so disappointing that they don’t serve even a small snack, like chips or nuts! I mean come on. For a place this lovely, adding a few complimentary bites would really elevate the experience. think about it ;)