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371 USD
Hipotels Playa de Palma Palace in Playa de Palma
🌍 Spain, Playa de Palma, Avda. Fra Joan Llabrés 20
● Center: 1.3 km
🌞 Beach - 5 min
☎ Phone: +34 971 26 80 45Show
✅ Outstanding breakfast with a wide variety of high-quality options frequently praised as one of the best guests have experienced. ✅ Staff described as friendly, attentive, and professional, with particular appreciation for personalized service to families and children. ✅ The spa facilities, including sauna, steam room, and heated indoor pool, are highly enjoyed by guests. ✅ Rooms are spacious, clean, and well-maintained, often with beautiful sea or pool views and comfortable balconies. ✅ Good organization around sunbed availability by the pool, with fresh towels provided daily. ✅ Excellent WiFi and location close to the beach and airport. ❌ The floor around the outdoor pool is very slippery, creating a safety hazard despite warning signs. ❌ Some guests noted inconsistent service attitudes, especially in reception and certain bar staff, impacting guest experience. ❌ Noise can be an issue for rooms facing the nightlife area, though double-glazed windows help reduce disturbance. ❌ Coffee quality at breakfast was criticized, and in-room coffee capsules and milk were not replenished. ❌ The rooftop bar was sometimes closed without prior notice, and outdoor dining options are limited. ❌ Thin walls cause internal noise disturbances from neighboring rooms.
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Rooms and prices
2 guests
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Standard Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
433 USD
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Standard Twin room with balcony
Private bathroom
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445 USD
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Standard Double room with balcony and with pool view
Wireless internet, air conditioning and minibar
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487 USD
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Standard Twin room with balcony and with pool view
Private bathroom
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487 USD
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Standard Double room with balcony and with sea view
Private bathroom
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Standard Twin room with balcony and with sea view
Private bathroom
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Deluxe Double room with balcony and with sea view
Private bathroom
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Deluxe Twin room with balcony and with sea view
Private bathroom
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Double Junior Suite with balcony and with pool view
Private bathroom
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Double Junior Suite with balcony and with sea view
Private bathroom
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Twin Junior Suite with balcony and with pool view
Private bathroom
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Twin Junior Suite with balcony and with sea view
Private bathroom
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Deluxe Double Junior Suite with balcony and with sea view
Private bathroom
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Deluxe Twin Junior Suite with balcony and with sea view
Private bathroom
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Double Suite with balcony and with sea view
Private bathroom
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Twin Suite with balcony and with sea view
Private bathroom
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Description
Hipotels Playa de Palma Palace is a 5-star hotel built in 2017, located in Playa de Palma with 224 stylish rooms spread across 8 floors. The hotel enforces an age restriction of 18+, catering primarily to adult guests. It offers a range of room types including Standard Double rooms with balconies and sea or pool views, Deluxe and Junior Suites, and Double Suites with balconies and sea views. Guests can enjoy well-maintained facilities such as an outdoor pool, a heated indoor pool available in winter, a spa area with sauna, hammam, and massage services, and a fitness centre. Dining options include a restaurant with a diet menu, three bars, and a terrace. The hotel also provides 24-hour reception, luggage storage, and paid parking. The attentive staff and spotless rooms receive frequent praise, and WiFi, location, service, and breakfast consistently score 10/10.
Location
Hipotels Playa de Palma Palace is situated in Playa de Palma, just 340 meters from the public sandy Platja de Palma beach, on the second line from the shore. The hotel is 13 km from Palma city and only 8 km from Palma de Mallorca Airport (PMI), approximately a 10-minute taxi ride. Nearby amenities include a cash machine 200 meters away and local restaurants such as Mas PocoLoco (268 m) and Megapark Mallorca (311 m). Although the hotel is close to a lively nightlife area known as Mega Park, soundproofing keeps rooms peaceful. Public transport connections are convenient with bus stops nearby.
Tips
- Book a room not directly above the breakfast restaurant to avoid noise from chair movement in the morning.
- Bring or request slippers to reduce slipping risk around the pool area.
- Consider ordering breakfast at the hotel as it is highly rated, but note that coffee quality may vary.
- If sensitive to noise, request a room away from the nightlife side of the hotel.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 08:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is €50.00 (approx. US$58.16) per room. This property accepts cash, credit cards, debit cards and third party payment services The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
- Electric car charging
Rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Breakfast
- Restaurant
- Snack bar
Internet
- Free Wi-Fi
Transfer
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- German
- English
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Bike rental
- Billiards
- Hiking
- Sun Deck
Parking
- Parking
- Garage
Pool and beach
- Indoor Pool
- Outdoor pool
- Pool facilities
- Next to the beach
Business
- Business center
- Conference Hall
Sports
- Table Tennis
- Fitness facilities
Beauty and wellness
- Massage
- Sauna
- Spa
- First Aid Kit
Kids
- Playroom
- Babysitting and childcare
- Children swimming pool
Pets
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 340 m. It takes 5 minutes To the beach!
The distance to the sea is 370 meters
Street view
Video: Hipotels Playa de Palma Palace&Spa - Luxury You Can Feel | Majorca, Spain🛏️
Map
Reviews
07.02.2026
We had a wonderful stay at this hotel! The facilities were very well maintained, the staff was extremely friendly, and the rooms were spotless. The breakfast was absolutely outstanding — one of the best we’ve ever had. There were always plenty of sunbeds available by the pool, and fresh towels were provided daily for the loungers. We also really appreciated that there was no hassle with guests reserving sunbeds with towels; everything was well organized.
The only downside we noticed was that the floor around the pool was very slippery. Although signs were in place, it was still dangerously slick, even when wearing slippers.
Despite being located very close to a lively nightlife area, the hotel itself was not noisy at all. Our room was at the front side and very peaceful. One tip though: try to avoid a room directly above the breakfast restaurant, as the sound of chairs being moved is clearly audible in the mornings.
Overall, an excellent hotel that we would highly recommend!
The only downside we noticed was that the floor around the pool was very slippery. Although signs were in place, it was still dangerously slick, even when wearing slippers.
Despite being located very close to a lively nightlife area, the hotel itself was not noisy at all. Our room was at the front side and very peaceful. One tip though: try to avoid a room directly above the breakfast restaurant, as the sound of chairs being moved is clearly audible in the mornings.
Overall, an excellent hotel that we would highly recommend!
17.11.2025
All in all a 8/10 stay and hotel. Everything was super nice, clean and quiet hotel, nice area, walking distance from beach, nice rooms, etc.
Only (small) things that doesn't make it a 10 was:
- Coffee was really bad at breakfast (I expected more from a 5 star, especially since the rest of the breakfast was amazing)
- There was 3 free nespresso capsules in the room (that was better than the served coffee) but they weren't refilled and neither was the milk in the fridge
- Rooftop bar was closed when I was there (mid Nov) and no info about this when booking
- No outside serving of food, which was terrible. There was tables outside of the restaurant, but for some reason you could not eat outside (tried for lunch)
- The Do not Disturb system for the doors was a little too fancy with a button you had to press on the inside of the door, which meant you didn't know yourself what status it was on. Also, it meant you couldn't set the room to DND after you left, in case you didn't want housekeeping to come
- Walls were quite thin, which I experienced when a could with a small child move into room next to mine and child cried very early morning. Not the hotel's fault the child cried, although the room could have been better insulated for noise
Otherwise as said, nice and calm stay.
Only (small) things that doesn't make it a 10 was:
- Coffee was really bad at breakfast (I expected more from a 5 star, especially since the rest of the breakfast was amazing)
- There was 3 free nespresso capsules in the room (that was better than the served coffee) but they weren't refilled and neither was the milk in the fridge
- Rooftop bar was closed when I was there (mid Nov) and no info about this when booking
- No outside serving of food, which was terrible. There was tables outside of the restaurant, but for some reason you could not eat outside (tried for lunch)
- The Do not Disturb system for the doors was a little too fancy with a button you had to press on the inside of the door, which meant you didn't know yourself what status it was on. Also, it meant you couldn't set the room to DND after you left, in case you didn't want housekeeping to come
- Walls were quite thin, which I experienced when a could with a small child move into room next to mine and child cried very early morning. Not the hotel's fault the child cried, although the room could have been better insulated for noise
Otherwise as said, nice and calm stay.
30.10.2025
We enjoyed a 10 day stay at Hipotels Playa de Palma Palace. The hotel is wonderful and the food exceptional! As many other guests have commented, the Hotel and rooms are very clean and everything is in good working order. A big plus is the spa that is available to all guests. We spent many hours enjoying the sauna, steam room, pool and heated seats. The staff were all friendly and polite. We ate meat every evening and the gentleman at the meat station, Tamba prepared our meat just right. We preferred the strict rules around designated smoking areas and evening dress code at this Hotel as it made our stay more enjoyable. The sister Hotel, Hipotels Gran Playa de Palma has activities at the pool for the children and adults which all guests can enjoy.
31.08.2025
Not enough staff at the pool area to take drink orders, same of an evening with drink orders
Flat atmosphere too of a day, appreciate it’s a relaxing hotel but needs more atmosphere
Flat atmosphere too of a day, appreciate it’s a relaxing hotel but needs more atmosphere
25.08.2025
excellent
19.08.2025
We had an amaizing experience. All the services were the best. The food was very good, the cleaning services were the best (the towels were changed daily, the room was cleaned daily). We came late in the evening and we found the dinner in the room. We made the check out at almost 11 AM, but we left at 7 PM. We had the possibility to make a shower before leaving. We will come back for sure.
07.08.2025
Perfect location.
By arrival our room was overbooked.
And we needed to pay extra for another room.
But hotel is super.
Nice room and great food and friendly service.
We will come back.
Best 4 star hotel i ever visit! 🙂❤️
By arrival our room was overbooked.
And we needed to pay extra for another room.
But hotel is super.
Nice room and great food and friendly service.
We will come back.
Best 4 star hotel i ever visit! 🙂❤️
16.07.2025
What can I say, I’m in the hospitality industry and this hotel took customer service to another level. The staff is the best part, everyone is so nice. They always very attentive and even learned my daughters name and so attentive to her during breakfast and dinner. I’m so picky to where I stay but honestly I have nothing bad to say, amazing amenities, the room was comfortable and had the best ocean view and waking up everyday to it was beyond incredible. Definitely one of the best stays and I’ll come back again.
15.07.2025
Location:
You can easily walk to Palma beach in just 5 minutes. The beach is absolutely stunning with its turquoise color and soft sand — it truly amazed us. You can rent two sunbeds and an umbrella for €18. The hotel is less than a 10-minute taxi ride from the airport. There are many small local supermarkets around the hotel, but I wouldn’t recommend them since they are overpriced and have limited variety. Instead, I suggest walking 10 minutes to the Mercadona market — it has a wide selection and reasonable prices. Since we were traveling with our 18-month-old baby, we couldn’t join the nightlife, but there are plenty of places to party near the hotel.
Room:
The room was absolutely beautiful. It was very spacious and the furniture looked new. I also watched how thoroughly they cleaned a room after a guest checked out, and our room was cleaned nicely every day. There is a mini-bar in the room, but it’s completely empty. It would’ve been nice to have at least a few items available in it. We were right near the party places but sound isolation was good enough for blocking them. I can’t say the same for internal sound isolation. For couple of nights, our neighboring rooms made some noise and we were disturbed.
Food:
Dinner had great variety overall. For a buffet, it was about as good as it gets. I wasn’t expecting 10/10 food from a buffet, but I’d rate it around 7–8. Breakfast had slightly less variety, but it wasn’t a problem for us.
The only negative observation I had was that one of the buffet staff used the same tongs for raw chicken and then served cooked meat with them — a serious Salmonella risk. I won’t claim this as the definite cause, but I did get food poisoning one day and I believe it might have been due to this. I’m just sharing this as feedback and won’t reflect it in my rating since we had an otherwise great week. I hope the hotel addresses this issue.
For families with children:
This hotel isn’t fully tailored for children, but there were still enough activities to satisfy us. For example, there’s a playroom you can take your child to at any time of day. Even though our baby is quite young, the staff at the mini-disco in the evenings made every effort to ensure he had fun — they played and danced with him. There’s also a small children’s pool and a section of the large pool that’s about 40 cm deep, where our son had a great time.
Staff:
The hotel staff were truly friendly and cheerful. They always smiled at our son and tried to play with him. Everyone was kind and welcoming throughout our stay.
Conclusion:
We left very happy after our 8-day holiday. A big thank you to Hipotels Gran Playa de Palma for making it such a great experience. Hope to see you again one day!
You can easily walk to Palma beach in just 5 minutes. The beach is absolutely stunning with its turquoise color and soft sand — it truly amazed us. You can rent two sunbeds and an umbrella for €18. The hotel is less than a 10-minute taxi ride from the airport. There are many small local supermarkets around the hotel, but I wouldn’t recommend them since they are overpriced and have limited variety. Instead, I suggest walking 10 minutes to the Mercadona market — it has a wide selection and reasonable prices. Since we were traveling with our 18-month-old baby, we couldn’t join the nightlife, but there are plenty of places to party near the hotel.
Room:
The room was absolutely beautiful. It was very spacious and the furniture looked new. I also watched how thoroughly they cleaned a room after a guest checked out, and our room was cleaned nicely every day. There is a mini-bar in the room, but it’s completely empty. It would’ve been nice to have at least a few items available in it. We were right near the party places but sound isolation was good enough for blocking them. I can’t say the same for internal sound isolation. For couple of nights, our neighboring rooms made some noise and we were disturbed.
Food:
Dinner had great variety overall. For a buffet, it was about as good as it gets. I wasn’t expecting 10/10 food from a buffet, but I’d rate it around 7–8. Breakfast had slightly less variety, but it wasn’t a problem for us.
The only negative observation I had was that one of the buffet staff used the same tongs for raw chicken and then served cooked meat with them — a serious Salmonella risk. I won’t claim this as the definite cause, but I did get food poisoning one day and I believe it might have been due to this. I’m just sharing this as feedback and won’t reflect it in my rating since we had an otherwise great week. I hope the hotel addresses this issue.
For families with children:
This hotel isn’t fully tailored for children, but there were still enough activities to satisfy us. For example, there’s a playroom you can take your child to at any time of day. Even though our baby is quite young, the staff at the mini-disco in the evenings made every effort to ensure he had fun — they played and danced with him. There’s also a small children’s pool and a section of the large pool that’s about 40 cm deep, where our son had a great time.
Staff:
The hotel staff were truly friendly and cheerful. They always smiled at our son and tried to play with him. Everyone was kind and welcoming throughout our stay.
Conclusion:
We left very happy after our 8-day holiday. A big thank you to Hipotels Gran Playa de Palma for making it such a great experience. Hope to see you again one day!
13.07.2025
We had a fantastic stay! The hotel is very kid-friendly, offering a great combination of price and value. There were different activities for all ages, including evening shows, which kept everyone entertained.
A special thank you to animator Anna — my daughter absolutely loved the mini disco and enjoyed the t-shirt coloring activity. It’s wonderful to see staff so engaged and enthusiastic with children.
A special thank you to animator Anna — my daughter absolutely loved the mini disco and enjoyed the t-shirt coloring activity. It’s wonderful to see staff so engaged and enthusiastic with children.
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POIs near hotel
Forestal Park (6 min)
Forestal Park offers treetop adventure courses suitable for all ages in Mallorca. It includes zip lines and rope bridges.
Es Carnatge (5 km)
Es Carnatge is a nature reserve in Cala Mayor protecting local flora and fauna habitats.
Cafe and Restaurants near hotel
Restaurant «Mas PocoLoco» (4 min)
Ctra. Arenal
Restaurant «Megapark Mallorca» (5 min)
Ctra. Arenal, 52
Frequently asked questions about Hipotels Playa de Palma Palace
Are children allowed to stay at Hipotels Playa de Palma Palace?
Children can stay in some rooms, but additional fees may apply for children using existing beds. The main guest must be at least 18 years old.
Does the hotel provide facilities for guests with disabilities?
Yes, the hotel offers access ramps and facilities for disabled guests in the restaurant, bars, pools, and reception area.
Is parking available at the hotel?
Yes, parking is available but it is paid.
What types of rooms are available?
Room types include Standard Double rooms with balcony, some with pool or sea views; Deluxe Double rooms with balcony and sea view; Double Junior Suites with balcony and pool or sea views; Deluxe Double Junior Suites with balcony and sea view; and Double Suites with balcony and sea view.
Is there a spa or wellness center on-site?
Yes, the hotel features a spa and wellness center including sauna, hammam, massage services, and a heated indoor pool.
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