Hotel Maya in Alicante

I had such a lovely stay at Sercotel Maya Alicante. The team was always friendly and welcoming, which made everything even more special.
The room was spotless and very well looked after every day — you can really tell the staff care.
And the breakfast was spectacular! So many delicious options and everything fresh and beautifully presented. It was definitely a highlight of my stay.
Thank you all for making my time there so comfortable. I would happily come back!

Lovely place to stay near popular tourist attractions. The staff are very helpful and friendly. The rooms are comfortable and clean. The bathroom is nice and has a bathtub and even a bidet. Free Wi-Fi is available. What more can I say? I highly recommend this place.

Excellent stay really handy for the beach . Staff very friendly helpful informative .

Room modern with sea view great sunrise from the room.

Breakfast selection one of the best I have seen . Fresh well presented and such a wide choice something for everyone .

I enjoyed the variety

Really loved the stay

The biggest bed I have ever seen

Look forward to going backp

Booked a room at Sercotel on the last minute as we had to change our accommodation plans after arriving. We arrived at the hotel just before noon and they were kind enough to allow for an early check-in as our room had already been cleaned. We found the room spacious, clean, and appreciated the amenities as fresh toiletry was already sorted and we did not had to ask for a single thing. We have not done a lot of research since it was very last minute, but found the hotel when looking at comparison websites and headed to their own website to book directly and get a better deal. Our main priority was location as we wanted to explore the castle, and we found that the start of the trail up was just about five minutes away, there was also a tram station nearby, we could easily walk from the beachside to the hotel, and there was a big shopping centre not too far away from the hotel. Also, there's a lovely pizza place just down the road. Overall, it was a very good experience and I'm glad we chose to stay at Sercotel Maya Alicante.

My son and I stayed at the Sercotel Maya hotel during Christmas 2025. I booked a package with Jet2holidays because it was quite a cheap deal, I wasn't expecting too much but I was pleasantly surprised! The staff were very polite and courteous. The hotel was immaculately clean and the room spotless with an extremely good bath and shower. We stayed for four nights and every morning the smiling chamber maid tidied the room in such a way that everything seemed new and fresh. On Christmas day we had breakfast in the hotel and again the staff were very polite and helpful. The food was excellent with a large selection of different dishes. The bacon was particularly good, my son said he had never eaten such good bacon - used to the tough English varient! Anyway, I have no hesitation in giving this hotel a 10/10 and recommending this hotel as the ideal family hotel in Alacanta! My son and I will definitely be back but in the summer when we can use the swimming pool!

Staying at the Maya Alicante was a great experience. The reception staff were welcoming and professional and the catering and room staff were happy and friendly. The hotel was clean and the bedroom comfortable - I didn’t want to get out of bed it was too comfy!!
The food was good! Plenty of vegan options in the evening but not so much for breakfast although there was lots of fruit and toast which was great. We would stay again - great value for money!

The location is fantastic! You can get here directly from the airport on the C6 bus, and it's super convenient for getting to all the attractions because they're so close by.

I would come back to this hotel again as although it was a little bit away from the city centre, it was close to the castle and had a great shopping centre just 5 minutes walk or so away. The hotel was quiet, reasonably priced and the food was good. Overall. I would give it 4 out of 5 and it makes an excellent base for a short break. I think we will come back when the pool is in use.

This hotel lived up to its great reviews. The pool was very clean, and both the room and bathroom were impressive. The staff speak excellent English, which made everything easier. The only downsides were that the room got a bit warm at night and the balcony door was noisy when closing. Aside from that, it’s a wonderful place to stay and I would definitely recommend it. Breakfast isn’t included, but it’s available for an extra cost and the options are very local and fresh. Plus, the location is super convenient with both the tram and bus stops right outside the hotel. The hotel WiFi worked great as well.

Great hotel
Breakfast not up to standards
English breakfast was vey cold bacon like silicone
Very cheap ingredients
A lot to choose for kids