Benidorm Apartamentos Michelangelo in Benidorm

Having stayed here before we were expecting a nice stay, sadly this time we were very disappointed. Upon arrival we were allocated appartment 1A, ( this should be avoided) I had previously emailed the Michel Angelo many months prior to our stay requesting a mid to upper floor appartment I knew it was only a request but having done this before  previously i felt sure they would try to oblige as they had done before, therfore i immediately had a feeling it wouldn't be a good view, so when we entered the appartment, worst fears were confirmed,  our view consisted of the trees and corrugated roof of the carpark, now for some think oh its only a room, but for us having a balcony with a nice view really adds to the holiday,  so immediately went down to reception and  I was told sorry we're full up, ( looking back i wish I'd said well were not moving from this desk untill you re-allocate anothet appartment), now other people checked in after us, so that  was not true,  they were not full, I asked again the next day to be moved and was told sorry they've no one to clean our appartment if they move us, i feel we could have been moved but it just seemed excuse after excuses,  sadly this really mared what should have been a really nice experience staying at Michel Angelo Appartments as previously it had been lovely, so we looked online to see if anywhere nearby had vacancies but sadly no, otherwise we'd have left there and then, If I could get my money back I would, would we go back, probably not.