A special thank you to Amanda once again for her excellent Customer Service and I must also mention Giselle on Reception who is such a credit to the Pueblo team
I'd like to say thank you to all of the staff, from the cleaners who always have a smile on their faces, to staff behind the bar for their humour, to the restaurant staff who all work incredibly hard
Didn't have very high expectations, but the Hotel turned out to be perfect for us. Location was excellent, food was great and the value for money. Couldn't fault the hotel and will be back whenever in Benidorm.
Happy with everything in the hotel. Food options were brilliant at all meals. Great location as well as it's only a few minutes walk from the main places I go to at night, so it's easy to get home.
A wonderful stay, everything is here for all your needs. Room had a good pool view and was always cleaned daily. Staff service was friendly and helpful. The location is great for all the best bars and restaurants
Excellent staff on reception and throughout hotel. Huge selection of choice at breakfast. Great location if you want to be in the heart of the new town. Rooms small but very clean and perfect for our short stay.
Benidorm, Avenida del Alcalde Eduardo Zaplana Hernández 7 🧭 Map
🌞 From seashore 2.5 km
We loved every minute of our stay at the Level. Great views, lovely rooms, good food, welcoming staff. Thank you!
Anything that was meant to be hot was not - Cold or lukewarm warm at best ! We gave it a second chance before eating elsewhere for the rest of our stay
There in February on a work conference so not really for pleasure, however the food quality was excellent, attentive and friendly staff and views over Benidorm to the sea were lovely
The hotel itself is breathtaking – designed in the style of a traditional Spanish village with charming architecture, cobbled-style streets, and colourful facades that make every corner picture-perfect
From my room, I had the most beautiful blue sea views, and with so many swimming pools scattered across the resort, there was always a new spot to relax and enjoy the sunshine
All the staff are very friendly & helpful, the hotel and surroundings are beautiful, its spotlessly clean and our experience was even better than we imagined
The staff were friendly. Hotel was clean. Bed comfy. Shower good. The food was ok. Plenty of choice. We only had breakfast
The lifts are slightly better now than before the rebuild with the addition of another lift, but they're still pretty terrible. Good variety and reasonable quality. Recommend the solarium if you want a bit of peace
We had requested a low room for a disabled guest, we ended up on the 12th floor as far away from the lift/stairs as possible with no evacuated plan. Food wasn't the best, and was pretty bland
Room smelt damp and there was a bit of mold on the ceiling in the bathroom. Good size, good beds, great views
The hotel location is good for entertainment, 10 minute walk from Levante beach
Great location for central Benidorm and rooms were spacious, quiet and modern. We paid extra for the breakfast but only dine in once. For the quality and the price of getting food elsewhere, it’s not worth the money
Very nice stay and beautiful hotel. Kids club is great at this hotel. Marcos and Eva are so good with kids. Highly recommend if you are looking for a nice hotel and a good place for your little ones!
Beautiful hotel. Breakfast was good. Very good selections. Easy walk to old town.
The bedroom was large, the beds were comfortable and there was ample wardrobe space. The bathroom was large and the bathtub could have been replaced by a shower plate, which is far more comfortable and helps save water
The top great things about the hotel were:
1. Original drinks in all inclusive option ( beer, wine, soft drinks straight from the bottle, which is not common in other hotels). Very high level of cleaniness and hygene
We stayed at the Meliá Benidorm as a group of 13 and honestly, we couldn’t fault it. The hotel was immaculate throughout, spotless rooms, comfortable beds and everything maintained to a really high standard
We enjoyed it that much we’re already looking to book again for next year. Highly recommend for anyone visiting Benidorm, whether you’re going as a couple, family or a larger group like us
TThe restaurant is kept clean and orderly with handwashing facilities to be use on entry. Plenty of food choices snacks are available off season in the restaurant at selected times
The hotel is immaculately clean all through to a very high standard
The accommodation is standard and also club which is for over 18s only The accommodation is most spacious with ample wardrobe space, a large bathroom with 2 hand basins with a bath or a shower most rooms are pool facing
And the lifts enough said The hotel itself is very clean rooms cleaned every day and of course it in a fabulous location
We once again visited this hotel, and it didn’t fail to please us. The staff are most friendly, helpful and professional despite a few awkward customers
Pablo Blume was fantastic as was Mervin plus the greatest show man but some of the female singers were rubbish
Benidorm, Avenida del Alcalde Eduardo Zaplana, 7 🧭 Map
🌞 From seashore 2.5 km
Very quaint hotel - not a hotel but like a little Spanish village to the Golf course and great views!
We stayed here for 10 nights and really enjoyed ourselves. Here are some of the tricky bits: We Struggled to find breakfast. A member of the kitchen staff pointed and gave instructions and we continued to get lost
We saw him again and he looked annoyed that we hadn’t found it. He then waved his arms and gave us new instructions. Eventually a very nice woman from the hotel physically took us to the breakfast area
There were a few very tiny ants that seemed to come up from the sink but it wasn’t horrendous. Parking is not free unless you park in the car park below the hotel. The Spa is not owned by the hotel
It clearly wasn’t clean which was very surprising. I asked at reception for a new one. There were occasional smell of drains in the bathroom but by the afternoon it would go
Bearing in mind how much we paid, it seems wholly reasonable that the hotel bear the costs for the Level guests to include the spa and parking
We stayed here as part of a large group of Brits celebrating a birthday. It was perfect for what we needed. The location is excellent for getting to the Old Town, The New Town and The Beach
Lovely quiet hotel only 5 minutes walk to the beach and the old town.
Excellent variety of food at breakfast. Two outside pools with plenty of sun loungers also 1 heated indoor pool with jacuzzi.
A really nice hotel, with friends helpful staff.
The hotel and room were clean, with good facilities. A nice balcony, though the view was onto the rear. Fridge and wardrobe space were provided. A great stay.
Stayed here for 5 nights and it was great. Close enough to the beach, loads of excellent restaurants nearby, and the best pool. This is very much a family-friendly hotel, that your kids and you will enjoy
Clean rooms and food diversity is very good. The walls between rooms are thin so you can hear your neighbours. The parking is not free and the elevators are too small. Staff is very polite and willing to help
Nice hotel. Stayed for 3 nights. Breakfast was good and the room was clean. Could do with up grading but ample for a weekend break. Would definitely recommend.
Food is good value, we went half board and were very happy Rooms are spacious and clean we will request a balcony next time - the roof top bar is also really nice and adults only which we really appreciated
Lovely hotel friendly staff good clean rooms. Lovely outside pool plenty of sunbeds. Inside pool ok did not use as something was being pumped into it, steps only to get into
The hotel is centrally located, recently renovated, and the buffet is excellent.
Only downer for us was evening meal was 8 o'clock which is too late for us to eat. Roof top bar is good for views
Perfect place to stay if you like both the city and the beach. It's in "Centro" of everything you come to Benidorm for.
My full recommendation.
I will add that the breakfast buffet was excellent (but very noisy)
Excellent friendly hotel spotlessly clean in an amazing location
Clean hotel Nice pool with good food at the poolbar. Asked for a low floor and got the second so thanks for that. Very good situation close to beach and everything. Works going on but not much bother
Clean hotel Nice pool with good food. Spaceous and very clean rooms. Friendly staff. Very good location, close to beach and the strip. Building Work going on but not much noise. Would definitely return to this hotel.
Stayed week of 29th September- bed and breakfast option- Fantastic hotel, rooms and hotel was spotless- room cleaned daily, breakfast was lovely omelettes and eggs cooked to order, large array of options and catered for my husband who is coeliac
We stayed for 2 weeks, our room it was at 11th floor. The room was clean and comfortable. On each morning the cleaning staff did a great job. We had only the breakfast included but we payed for our diner several times
Hotel was lovely, Rooms nice pool area great. The only thing that let this hotel done was the food it was cold. After speaking to a few people who were at the hotel last year
The pool area has a nice pool and a nice bar where you can order drinks. Indeed, a new wing of the hotel is still under construction, but the noise is not so bad
Playing and speaking even when just passing. Really made the holiday so much more fun for Emily and Aria and us an hours timeout Thank you. Food was plentiful and choice was good
Excellent place to stay ,very homely excellent breakfast first rate owner couldn’t do enough for you,won’t hesitate to stay here again.
Also a special thank you to Gianina who works on the resorts main bar, she went over and above to make sure everyone was happy and enjoying their stay, all the staff were great, welcoming and friendly, although I feel I have made a lovely friend with Gianina with how well she treated us
We stayed at Magic Natura for one week in September, and we had a wonderful time. I travelled alone with my two young children, aged 2 and 4, and the resort worked really well for us
We've stayed here as a family three times now, we love it there. Plenty of stuff for the kids to do, the zoo and waterpark are particularly good. Food at the canteen is great, loads of variety
Everything felt clean and well cared for, the staff were friendly and helpful, and the all-inclusive option gave very good value considering the food, facilities and park access included
Lovely hotel, good food , friendly staff, ideal location. Close to beach and night life.
Has hair dryer in room but not very good.
Rooms clean, breakfast lovely and plenty choice great location but air con not on until May!! No good when it's hot in April 🥵 room was directly facing Morgan's wouldn't been an issue, except couldn't sleep with door open because of noise but that was only downside, would however put us off staying again
We went B&B and found the breakfast very good with plenty of choice although I wasn't impressed when we didnt get breakfast on our departure day as we left before 8 but I do think they could have given us something in a packed lunch, so paid 3 nights and got 2 breakfasts??
Room was bright and clean and we actually had the best sleep!!! Shower was great too. The service at the restaurant was fantastic, friendly staff very hardworking and would go out of their way to provide for you
All in all a good base, clean and pleasant staff, would return for a short stay
I must give a shout out to Merche & Jose. Their welcoming smile, sense of humour and attentive service was outstanding. In fact every member of staff that we encountered couldn’t have done anymore for us
Benidorm, Av. Dr. Severo Ochoa, 34, Alicante 🧭 Map
🌞 From seashore 1.7 km
The hotel is located away from the beach, but everything you need is nearby. The food was delicious, but breakfast was the same every day
We have missed out on the roof pool, always closed when we have stayed, hopefully on our next visit we will be able to use it
My only requests would be fresh orange juice at breakfast , with spain having excellent fruit, its a shame as the drink out of the machines is awful,
Also maybe in the winter months the indoor pool could open earlier
Most of the staff in the restaurant were friendly, but one older gentleman was rude. He didn't provide us with glasses for our drinks. Overall, we rate this hotel highly
Staff are so friendly and special mention to bar man with funky glasses and restaurant female manager
But all staff are so professional and excellent customer service,
The restaurant is excellent quality food, great variety
The hotel is immaculate and the rooms are cleaned to an excellent standard. The diningroom has a lovely atmosphere even when its extremely busy. The food is of excellent quality and has great choices
We decided to stay at this hotel from the great reviews we read. We’ve spent many times staying in Benidorm and this is by far the best hotel we have ever stayed in
The reception staff were always pleasant from the moment we checked in to checking out. The rooms were spacious (we stayed Superior) and spotlessly clean with a big bathroom and balcony
My sister in law came to have a look as she was staying local in a different hotel and we are booked for her 60th next year at Don Pancho and she couldn’t believe how wonderful it is
My sister and I love the 'Don Pancho' its like 'coming home' to us. We feel so safe here hence why we return. The staff are fantastic, everyone of them friendly and helpful
I can comment on the pool, bar or other areas of the hotel as I didn’t use them but I am sure they are of an equally high standard that we had in the facilities we used
The breakfasts were excellent with a huge amount of choice, good coffee, and the best scrambled eggs I have had for years!
Our (standard) room was also stylish, comfortable and well laid-out
The shower was large and good quality toiletries were provided. The beds were also comfortable - although I would prefer a harder mattress. The balcony was a great addition and a good size
Lovely and so much to offer Fantastic room very spacious and clean Sonja was amazing in the restaurant so friendly and welcoming. Had an amazing massage from Maryanne would highly recommend one of the best
My sister and I had a wonderful 4-night stay at Hotel Mercure Benidorm. The hotel is stylish and comfortable - and all the staff were lovely - without exception; they were friendly, professional and helpful
The design is stylish and modern, and the inner courtyard is absolutely lovely, with beautiful greenery and a cozy garden atmosphere. The room was comfortable and well-designed, everything felt thought through
The only small funny minus 😅 — they didn’t leave the NUXE shower gel, it feels like they are protecting this cosmetic treasure because it’s always at the very bottom in hotels, haha
The restaurant has top quality food, we especially appreciated the freshly squeezed orange juice and it was all so good that it was a great motivation to start the day! From the large terraces in front of the restaurant we could enjoy the beautiful view
Excellent rh royal hotel plenty to do
It was spacious, spotless, extremely comfortable and clearly very well looked after. Everything was exactly as it should be and throughout my stay I genuinely could not find a single thing to fault
Every interaction felt natural, welcoming and sincere. It is clear that this hotel is run with pride and that the team genuinely care about their guests
I arrived on Friday evening for a four-night stay and from the moment I walked through the doors I knew this was going to be a special experience
The property itself is impressive, beautifully maintained, and has a wonderful atmosphere, but what truly elevates this hotel is the team behind it. My room, A401, was absolutely excellent
As the Event Host and Manager of my recent Linedance Event here again at The Marina Resort Benidorm, I want to personally commend the superb service received from the excellent Bar and Restaurant staff, Edu, Ouasima, Nabil, Raul, Abdul, Fakir and Vicente
The food (Breakfast and in particular evening meal, which was part of our group event package) was superb. All 95 of my Hotel resident guests have told me how superb this was. A huge thank you to the Kitchen staff
Raul from Guest Relations was super helpful with a few of my guests who had questions etc. A HUGE HUGE THANK YOU goes to our two Barmen for the event, Raul and Nabil. Unbelievable customer care and service
Great hotel, ideal for groups of friends as it’s a party hotel and right in the mix of new town. The djs and music was great here. The hotel was nice and the rooms were decent
From reception staff to bar staff to cleaning staff to entertainment and pool staff, all were exceptional. I will be visiting again.
Really enjoyed our hotel stay overall. the room was clean and fresh, and was a good size. Excellent location on the strip and near to the beach. The only complaint was regarding their cleaning policy
Excellent hotel, central to all amenities. Hotel very well kemp, clean and all staff are lovely. The rooms are a good size if your there with your partner and balcony is good also
The rooms are great, very clean, good beds, no tea/coffee making facilities in room, does have a good mini fridge in room. Plenty of clean towels, toilet rolls etc. The whole hotel is lovely and clean
Breakfast in the hotel is excellent and plenty to choose from (we never had dinner and we were only B&B) The couple we were with highly recommended dinner though
The pool is a good size and plenty sun loungers around the pool too, the snack bar at the pool has plenty of options for drinks/ food/ ice lollies
May 15 for 4 nights myself my partner & 3 friends booked in to this i can only describe as a fabulous hotel. From the start the Venus staff were friendly & helpful everywhere was accessible only by key card so very safe
Been coming to benidorm for years and love the servigroup hotels. Our favorite being calypso but fancied a change. Drop off is outside the front doors so no walking around corner or up a hill to reception
Room was lovely and clean, topped up with coffee and tea everyday. Close to everything. Staffs were amazing. Very helpful and friendly :) will defo come back!
Lovely little restaurant with the beach right in front of you. We had a lovely evening meal, two Carbonara's and a pizza with two glasses of Fanta for €42 which we thought was really good
The hotel was very well positioned in the middle of everything. The staff were lovely and incredibly friendly from the moment that we arrived
Hotel was lovely modern and clean, everything you could want without some of the crazy hotel prices some charge for great locations
Having stayed in a Barcelo Hotel sometime ago , I wasn't surprised to find that we had chosen the right hotel in the right location. Our room was spotless , it was superbly decorated and appointed
The bed was super comfortable , it was two single beds pushed together, but it was fine. Huge TV , Super huge shower and bathroom area. Breakfast this morning was literrally the best i have had in any hotel
Stayed with a group of friends early April. We had a pool view which was good those staying on the back did experience a bit of noise early morning due to people coming home from the bars. Hotel was clean, staff friendly
The hotel is in an ideal spot right at the end of Levante beach with easy access to bars and restaurants either on the strip or beach front
Breakfast was good with a good choice including Cava if you want to top up the alcohol from the night before
English breakfast options ( bacon sausages fried bread ect) Staff really helpful and polite. Location is great and quiet but central. Celebrated Halloween and went all out with decorations really good
Pool view gets sun all day, breakfast is great we had evening meal which was really nice , bar staff big smile on face when saw us , room really comfy, booked again for next year but hope to go back again later this year , there’s a Spanish family who have been going for years and remembers us and spoke which was really nice
Friendly and efficient reception, great food in the friendly restaurant and entertainment every night in the cosy bar. The hotel is spotless and the rooms are clean
Stayed at this hotel recently and it does exactly what you need for a lively Benidorm break. Great central location close to the beach and nightlife, clean rooms, good breakfast and friendly staff
Good hotel at a reasonable price. Helpful staff. The menu was a bit repedative, the TV in the room a bit hit and miss as was the WiFi connection.
Great location for the main strip. Neptune bar only 20 yards down the rd. Pleased with the room and service. Just the bacon was very fatty. But all the food is on the strip. You'd definitely not starve or be thirsty lol
Just returned from a long weekend break. Hotel is clean bright and airy, the staff all the way through the ranks are brilliant. Breakfast was great with a choice of cereal or full English breakfast
Such a great hotel, very clean and great rooms, the shower is so powerful, lovely food and all staff are fantastic . Husband enjoyed the sky sports in room. Returning again!
My room was on the 2nd floor was clean and comfortable. Great location for the ***** and beach, id definitely go back here full marks