Galway Heights Hotel in Nuwara Eliya
✅ Warm and friendly staff with attentive service, including welcome chocolate and a lamp oil lighting ceremony ✅ Clean and comfortable rooms with new bedding and pleasant décor reminiscent of a British-style hotel ✅ Good value for price considering the quality of facilities, food, and overall experience ✅ Atmospheric highland location with cool temperatures and special touches like a bonfire in the evening ✅ Restaurant food is diverse and delicious according to multiple guest comments ❌ Limited hot water availability during peak times, with water cooling quickly ❌ No elevator in the three-story building, causing inconvenience for luggage handling ❌ Some guests found the location less convenient due to proximity to a road and limited nearby dining options ❌ Rooms can feel cold and slightly damp due to the high altitude and lack of air conditioning ❌ Breakfast variety is limited according to some reviews
Rooms and prices
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Description
Galway Heights Hotel in Nuwara Eliya is a four-star property housed in a three-story building renovated in 2019. It offers 29 rooms across a wide range of types, from Standard to Presidential Suites, including rooms with mountain and courtyard views. The hotel provides several amenities such as free Wi-Fi, a fitness center, spa services (for an additional fee), and family-friendly facilities including a kids' club and playground. Guests can enjoy the on-site restaurant, bar, and terrace or make use of services like currency exchange, luggage storage, and car hire. Although pets are allowed on the property, service animals are not permitted. Check-in starts at 14:00 and check-out is by noon. The hotel enforces a non-smoking policy indoors and offers designated smoking areas. Its style evokes a small British town atmosphere, supported by warm and friendly staff service.
Location
Located on Upper Lake Rd in Nuwara Eliya, Galway Heights Hotel is within walking distance of the city center, though some guests mention it feels a bit far from main urban areas. The hotel sits at an elevation of approximately 2400 meters, making it one of the coolest spots in Sri Lanka. It is 44 km from KDZ (Polgolla Reservoir) airport. Nearby attractions include a library, hiking trails, a barbecue area, a souvenir shop, and a spa center. The hotel’s terrace and garden offer outdoor spaces, though some reviews note limited walking areas directly outside due to a nearby road.
Tips
- Expect cool temperatures due to the highland location; bring warm clothing especially for evenings.
- Since there is no elevator, pack light or be prepared to ask staff for assistance with luggage.
- If you plan to arrive late, note that the hotel offers a unique lamp oil lighting ceremony and bonfire, enhancing the atmospheric welcome experience.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00-14:00.
Services and facilities
- Computer
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
- Room service
- Fridge
- Family room
- Indoor Fireplace
- Cable TV
- Minibar
- Hairdryer
- Shower
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Laundry
- Safe-deposit box
- Concierge services
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- German
- English
- Italian
- French
- Multi-language staff
- Chinese
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Billiards
- Hiking
- Picnic area
- Barbeque
- Parking
- Parking nearby
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Kids club
- Pets Not Allowed
Street view
Video: Galway Heights Hotel, Nuwara Eliya, Sri Lanka | Travel With Sandhya
Map
Reviews
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Frequently asked questions about Galway Heights Hotel
What types of rooms are available at Galway Heights Hotel?
The hotel offers a wide range of room types including Run of House, Standard rooms (Single, Double, Triple), Superior rooms, Deluxe rooms with mountain or courtyard views, Premium rooms, Luxury rooms, Junior Suites, Executive Suites, and Presidential Suites.
Is there parking available at the hotel?
Yes, Galway Heights Hotel provides free parking for guests.
Are pets allowed at Galway Heights Hotel?
No, pets are not allowed at the hotel, and service animals are also not permitted.
What time is check-in and check-out?
Check-in begins at 14:00 and check-out is required by 12:00.
Does the hotel have facilities for fitness and wellness?
Yes, the hotel features a fitness center and a spa and wellness center available for an additional fee.














































































