Para Resort Koh Chang in Chang Island

Pros: Fantastic landscaping and pool area. Decent a/c. Nice size bed. Breakfast ok. TV channel selection was actually quite decent.
Cons: HORRIFIC bathroom. The staff weren't real happy or helpful, but I did manage to borrow a blow dryer for one night. The balcony doors did not close well at all, and we had a visiting lizard in the room every night. Kettle in room was advertised, we asked for one and never got it. We happened to be put in a room that was particularly run down ( closest to the reception) and our internet was mediocre most of the time.
With a face lift in the rooms, particularly the bathrooms, this could be a stellar property. A little attitude adjustment with the staff wouldn't hurt either.

After checking out, I realized that I had accidentally left my headphones on the bed. The following day, I contacted the accommodation both by email and via Facebook, asking them to send the headphones to my home in the same country at my expense. I did not receive any response.

One week later, I followed up again through both channels, but once more I received no reply.

Given the complete lack of communication, it unfortunately gives the impression that they may have simply intended to keep my headphones. Overall, this situation feels highly unprofessional.

I stayed for six nights. The first five days were in a room that was only relatively clean… but I decided to stay because the pool is amazing and the location is close to restaurants, 7/11 and the beach.
When I wanted to extend my stay, the only option was to change rooms. The “new” room was, simply put, filthy. It looked like it hadn’t been cleaned for months, if not longer. The bathroom was not cleaned at all — they had only poured water on it. It was dirty, contaminated, like a public toilet.
The guy who showed me the room disappeared immediately when he saw my shocked reaction. I went to reception and asked them to at least send someone to clean the bathroom. When they did, it became clear that this was not wear and tear from many years — it was just dirt, grime and total neglect.
The doors don’t close properly and there are many gaps for insects and mosquitoes to enter. A shabby, dirty room! I woke up in the morning with swollen eyes from mosquito bites.
Of course, I immediately went to ask to move back to my previous room. They looked a bit alarmed and asked if I wanted to cancel — I said yes right away. I got my money back for the four nights, which is the only decent thing I can say about the two unpleasant men at the reception. They looked sour and never smiled — unless I smiled first, and then they twisted their lips into something that resembled a smile.
Again, aside from the beautiful pool, this hotel — or rather this trash dump — is not worth a single cent!!!

Don't stay here!!!
The staff is very rude and not welcoming at all.
The room is very very old, like from the 70's, not clean. You couldn't use the balcony because there were no chairs and very dirty.
If you only are here for party and don't mind how it looks were you sleep then you can stay here in the uncomfortable beds with a filthy blanket stucted in between two sheets.
Breakfast is very very bad!!

First place I’ve ever stayed that didn’t have towels. The curtains fell off the wall half way through the night too which obviously wasn’t great. I’m easily pleased but this was not good enough. Better places available for half the price, sorry.