Baron Beach Hotel in Pattaya

Absolute SCAM.

Wish there was an option to give 0 star. Even 1 star is a lot. Absolutely terrible experience at Baron Beach Hotel, Pattaya. We stayed for 2 nights and were forced to pay 800 baht upon checkout because they claimed a towel and pillowcase were “dirty.”

We took the towels to the beach, which is exactly what any normal guest at a beach hotel would do. The towels were not damaged — just lightly dirty from sand and use. Instead of washing them (which is literally a hotel’s responsibility), they charged us and shoved them into a laundry bag, saying they now belonged to us. Completely absurd for a so-called 4-star hotel.

The pillowcase had small dark spots that looked like mold or damp stains — something that clearly developed long before our stay or from their own poor laundry storage. Yet the staff insisted it was our fault.

When we tried to reason with them, the staff were shockingly rude and dismissive. One even said they “don’t care” and told us to “write whatever you want.” That says everything you need to know about how this hotel treats guests.

The photos attached (with the room number that they wrote on the laundry bag that they “kindly” gave me) show exactly what they made us pay for — marks and spots that could easily be cleaned or were likely there before. It’s embarrassing that a hotel advertising itself as 4-star operates with such dishonesty and arrogance.

Save yourself the frustration! There are plenty of hotels in Pattaya that actually care about their guests. Baron Beach Hotel is the exact opposite of what a professional hotel should be.