Long Beach Garden Hotel & Pavilions in Pattaya

Felt more like a scam when we were asked to pay 500 Bht for towel, towel which we received during checkin 4 and one for cleaning feet. After we went out, room cleaning was done and they claim that the feet cleaning towel was body towel while we clearly kept the two body towels different.

Why you should not stay in this hotel
1- very old fashion rooms
2- HOT water problems , not possible take a shower .
3- very bad internet
4 - dirty amd dusty equipments .
5 all time you should open water dischsrhing parts of washbasins are blocked .
6- bad breakfast , cold tea ,cold foods and vegeterian products submit side by side with pork products , not tasty and old Crouvasans maybe product three days ago and not contain sugar :)))
, Open service cig sugar ,
Good coffe are with extra money ..

Really unpleasant stay according to my experience during 8years in Thailand.
It’s so-called 5star hotel but actually sooooo mean and facilities& service not totally worth the price around 2000B/night.

Mean wise:
1. Deposit 1000B required which I never met before at this price level

2. A notice reads” don’t bring your bottle to refill” at the welcome drink? Also my 1st experience during my 8years staying in Thailand.

3. A card required for the towel at the swimming pool.

4. ice cream fridge is locked with a key to open. To avoid ice cream thief?

5. no toothpaste& toothbrush provided and no statement that you’re an eco friendly hotel.

6. Breakfast not included at 2000B/night. We agreed to pay the next morning. But then the staff at the Canteen entrance kept saying no breakfast for your room even we told her we can pay when check out. And actually it can be covered by the deposit 1000B even if they have any concern.

7 there is a piano in the lobby covered with a cloth. Seems no one allowed to play. Then what the sense it’s there? Actually we would like to play piano in the public like we did before ( in hospital and airport and elsewhere)

Not worth wise:
1. Wifi isn’t accessible everywhere( rooms/lobby/swimming pool). We called reception at the 1st moment but they didn’t come for check.

2. Breakfast not included at price of 2000B/night and post payment not allowed.

3. Facilities are old and dirty without proper maintenance. The faucet kind of like the one used in hostels and there are stains on the bathroom wall which is easily to remove.

4. No USB sockets available and regular power sockets is only available next to the floor which is completely inconvenient.

5 railing at the balcony is too low which is a risk to kids and is against the architecture safety regulations.

6. Sharp points everywhere inside the rooms like the sharp points of the furniture and sharp points next to the shower place( very dangerous if someone slip over). No handrail or emergency call facilities provided in the bathroom.

7 bedsheet in rough quality makes me itchy nighttime which led to my sleeplessness. Also it gives out strange and unpleasant odor.

8. LED light of the lifts nearly invisible. Not easy to tell which floor it is.

According to my experience, this hotel should be rated 3star to the most based on its facilities and services.

One star to the location at the beachside.

Actually it’s not our prior option but the options nearby were fully booked. Now I got the reason why its availability during this peak time.

Worst Services ever i got here, hotel location is also not good,
Hotel charge for everything, even if you call for extra glass for use only they will charge you, they will charge you for sleepers, for spoons, everthing, even they will charge you for laundry bags too if you use.
Water bottle more then 2 is also chargeble
Food quality is very bad...
I servived only on eggs.