Long Beach Luxury Villas in Pattaya

The reception stff were extremely rude. The breakfast was awful and chaotic. I booked one of the best rooms and was very disappointed with the state if the room. I will never return to this Hotel.

The mood of our stay was ruined right from check-in. We arrived around 3 AM, completely exhausted after a full day of flying, only to be told we needed to pay a 2,000-baht deposit, meaning we suddenly had to find 12,000 baht in cash in the middle of the night. Everything was closed, the hotel’s ATM wouldn’t read our card and the staff simply suggested we “hang around in the lobby” until the exchange places opened.
How is that a good way to start a holiday?

It felt very unusual, because most hotels in Thailand take a deposit by card (and refund it back), so you don’t end up with a stack of cash on your last day.

As the stay went on, it became clear the hotel focuses on quantity, not quality: exhausted-looking staff, crowds of people everywhere, a very small beach area, and forget about finding an empty sunbed. The whole property looks a bit old and worn out. The breakfast was average at best.

On the positive side, the rooms were actually nice, clean and spacious - though you’ll have to be okay sharing the space with some ants.

Luckily, I booked only a short stay (but not my friends) and was able to move to the Pullman next door. It was cheaper, required a smaller deposit taken directly by card, and the staff there actually invited me to rest in the room first and come back and complete the formalities later when it’s official time to check in (I came an hour earlier) A completely different experience. Soo…..you know