Thalassa Sousse Resort & Aquapark in Sousse

⚠️DO NOT⚠️ waste your money going here we visited the water park yesterday and the majority of slides were not open. We had our son with us who was starving and thirsty as there was no snack bars open and we had nothing with us as expected ted to eat there it was really dirty the toilets had human excrements on the seat and all over the walls worst place we have ever visited in Sousse

The hotel was filthy, no entertainment, a fight in the pool, very dirty legs, the food was barely edible, **** **** **** **** **** ****

Italian restaurant has no pizza Old carpets full of nasty bugs and hotel is a death trap with uneven surfaces everywhere. No alcohol served.

Worst hotel I've ever stayed in. The photo's online are old and extremely misleading. We arrived and waited over 3hrs in a non air conditioned reception area for our room.The temperature was over 40 degrees. Our room was filthy with outdated furniture. Broken patio door, sheets and cushions covered in old blood and dirt stains. The bathroom was disgusting covered in mould, rust,broken tiles,new grout covering old grout and new paint over the top of old paint. Indoor pool closed, gym closed,tennis courts and mini golf unusable due to state of disrepair. Disco closed. We didn't see the outdoor pool or pool area being cleaned once in the 11 days we were there. The sunloungers were filthy with old food and drink stains all over them and the parasol had been stuffed with cigarette butt's. My partner has disability issues and so therefore was unable to use the pool because it only had one set of pullup steps which were to dangerous to use as were completely rusted away from the edge of the pool. The only way to cool down in temperature's of over 40degrees. Children were getting cut every day as the outside pool edge was really sharp. Aquapark is not stated anywhere that it is open to the public mostly groups of rowdy locals and taking over and often causing fights. We witnessed a violent fight a lad was being beaten by a group of lads he had blood pouring from his head and then collapsed. Women we're crying ,children we're scared and screaming. We were told by staff this happens quite alot but not this bad. Food restaurant is chaos too many people, long queues, dirty plates,birds flying around and leaving droppings all over the chairs,water machine broken. If you can get any food after a certain nationality have piled high there plates and then leave most of it on the table when they leave. They are so greedy, ignorant and pushy,and use there kids to get in front of the queue. Then before they leave they fill there tuperware boxes with all the cakes . Didn't cater for English kids ie fishfinger,chips,nuggets,baked beans ice cream. Entertainment = Zero. One crap show and one crap karaoke night, the staff done most of the singing. One good thing I think the kids club was good ,and the kids mini disco . Apart from that absolutely nothing nothing nothing avoid avoid avoid. The building was in a general state of disrepair, one corridor had a large electric box open where young children could easily get electrocuted.

I have been to Tunisia several Times, I know the standards of this country, it's always lower than in Europe, but this hotel is absolutely horrible even by Tunisian standards. Even local people think about this hotel in a bad way. The hygiene standard is totaly inadequate. We spent 1 day in this hotel and ran away to another hotel. We were afraid of infection - from food, dishes, shower, everything. Everything is dirty, even chairs in reception, we were afraid to touch anything. There were 95% of local people. During the meal there weren't enough plates, glasses or cutlery, and of course not enough food at all. It always was like a fight for a food. The pool was White, not normal water, we didn't even go there. On the receptipn they scam us about taxes. We paied about 15 dollars more than we should have, and when we asked about that they laughed at us! Absolutely horrible behavior. And of course there were ants in the room and mold in the bathtub. If you want to save your nerves and wallet, don't go to this hotel otherwise you will be dissapointed.

Don't go to this hotel. I took my partner my teenage daughter and her boyfriend. I can honestly say this is the worse all inclusive experience I have.ever had. We got to the hotel and soon realised there was only one other English speaking family there. The other quests looked down on us in discuss which made us all feel very uncomfortable. The staff couldn't speak English very well and where not helpful if you needed something. A couple of the barmen where constantly drunk ,on one occasion the barman was so drunk he could not even get the drink in the glass very unprofessional he was dripping with sweat and you could see it dripping into people's drinks. There uniforms were dirty and faded and one barmen did not change his shirt the whole time we were there, bearing in mind it was 36 to 40 degrees. The buffet restaurant did not cater for fussy eaters ,there were no plain foods like chips or nuggets there where small birds in the ceilings and chairs in the restaurant where covered in bird poop.the breakfast, lunch and dinner times where very strict and there where no snack bars in between this causing people to be very greedy taken plastic lunch box's and filling them up. The only snacks provided for the all inclusive where donuts served at 4pm. The queue was at least a 40 min wait as no one was limiting the amount u could have. The food was the same thing every day. The aqua park which you where led to believe wasnpartnof the hotel was actually open to the public. They has a snack bar serving chips but you had to pay extra . The security was non existent. On regular occasions, gangs of Algerian boys would enter via the waterpark to rey to steel what they could from quests. We actually witnessed this . The barmen ,who were just boys themselves where beating these guys with sticks one man had his head cracked open. There where women and children crying .it was very upsetting for everyone.There was no air conditioning in anyof the main areas working. The rooms were dated and dirty mould and rust around the bath area. Dead flys stuck to the walls. The light fittings where hangingnoff the walls ,intact all the wiring was very dodgy. Cupboards in main hall ways with wiring in them open and a child could easily touch them. I advised the hotel that I had mobility issues and no one at any point told me that there were no ladders or steps in any of the pools. So I could not get in or out. This ruined my holiday as it was so hot and the pool was the only way to keep cool. The grate and surface around the pool was very Sharpe and children especially where cutting themselves everyday. There was no evening entertainment, so literally nothing to do after dinner unless u had kids in the mini disco whomputnon there little show each nite. It really was horrible. It was the only holiday we could afford this year and I feel completely scammed and let down. It needs to be.closed down for a serious refurbishment. And please take it off the books . No the

Avoid this Hotel, rooms are discusting & very very basic, animation team & a few of the bar staff are good guys, they are the only thing good about this hotel, we stayed a week & changed rooms 3 times for various reasons, we witnessed 2 violent fights between Algerians & pool staff, this was absolutely disgusting to witness, kids screaming, mums trying to get their kids out of the pool to safety the pool staff using poles to hit ppl, not giving a care in the world who they hit, chasing them all around the complex & stamping on the head of a guest with blood pouring out his head, all this was going on with kids screaming everywhere, plz avoid this hotel, I have been to Tunisia 4 times & never ever seen such a disgraceful hotel & staff ( apart from the animation team who worked hard to please guests & get them to join in) the food is ok if you can get any that is as the certain guests ( I won’t name what nationality they are so god dam ignorant they fill their plates & use their kids to jump in front of you, barge their way past you & so close you can feel their stinking breathe on your back, it was truly an experience I never wish to encounter again, the beach bar is always unattended and only has about 6 parasols, the aqua park is open to the public so the ppl coming in are not monitored & they use the bottom end of the swimming pool ( this is where the fights have started ) there is no health & safety or hygiene in this hotel at all, quite a lot of the staff mentioned this will be their last season working for them as they too were disgusted, Tunisia is beautiful so please pick a good hotel & believe the reviews about this one as it is a disgrace, you deserve a good a safe holiday & your family need to be safe from the violence in this horrible hotel , such a pity as the main pool area is lovely and does look so inviting, but when you have 20 ppl charging into the pool to fight while you are there with your kids is just not safe, I could go on with the negative reviews but I do Hope by reading this you pick wisely