I’ve never left a bad review, but hotel nefis was the worst experience I’ve had over many hotel stays in Fethiye. My partner and I have been hiking the Lycian way trail and booked for a few nights afterwards to relax. We wanted to confirm upon checking in that they provided breakfast and laundry services, as advertised, and were informed that they do not. These were key features of why we booked and so we tried to get a refund on the hotel so we could find somewhere else. After 3 hours and speaking to 2 reception staff and their boss (intermittently over the phone), we were given no options. Extremely disappointed that there was no accountability. Even more disappointed that the owner of the hotel attempted to tell us we were in the wrong and then proceeded to hang up on us and refuse to speak with us again. The reception staff don’t deserve to deal with these kind of issues, especially when they do not have authority to issue refunds etc.

Straight the worst hotel I stay in Turkey. Dirty, terrible soundproof and you know what, ignorant front desk. The fridge and AC make terrible loud noises at night. Disappointing.