Quadas Hotel - Adults Only in Marmaris

I usually don’t leave bad reviews, but this place left me no choice. The staff here were unbelievably rude and unhelpful — it felt like every question or request was an inconvenience to them. From the moment we checked in, we were treated with attitude instead of hospitality.

The room was a complete nightmare. The photos online promised something clean and comfortable, but the reality was filthy and full of insects. I found bugs crawling on the floor, in the bathroom, and even near the bed — totally unacceptable for any paying guest.

The facilities didn’t match anything shown in their advertisements. The “cozy, well-maintained” space they advertised was instead damp, outdated, and in desperate need of cleaning. It honestly felt like a scam.

If you value your comfort, safety, and money, do yourself a favor and book literally anywhere else. This hotel is a disgrace to the industry.

Not good information about hotel or activities around hotel

*PLEASE READ BEFORE BOOKING* - We checked out 6 days before our check out date and moved hotel.

Upon arrival, we were given no information as to where our rooms were, where the facilities are located or even offered a safety deposit box (we had read on reviews people had watches and jewellery stollen). But we did however get told that ice cream is between 15:00-16:00, when we asked where our room was located, ‘ice-cream is between 3 and 4’ we then realised English isn’t the first language in this hotel.

Onto the room, we noticed on arrival stains on the walls, the door to the balcony didn’t have a lock on and the wardrobe door handle also fell off, there was thick insulated carpet down on the floor which made the room unbelievably hot. So obviously air conditioning is almost a necessity to staying in this room due to the heat being held, after 2 days I have developed a chesty cough and was being sick in a morning (we thought that might’ve been down to the A/C) my partner then looked closely at the A/C unit and found that there was black like mould on the inside of the unit with some spilling out onto the outside of the unit, see attached).

The food was inedible, we had choice of toast or cereal and that was it, the rest of the food was local food that didn’t appeal to us, but it wasn’t the most inviting looking food. Today (02/10) we went down for breakfast at 10:20 and breakfast is served while 11, the staff started to clear the food out as we came into the canteen and when my partner asked for butter, the member of staff shouted at her saying ‘you will wait’ this upset my partner and for the most part was the final straw, the pool was dirty and staff were rude, I could go on all day. We stayed at the hotel for longer than we wish we should have.

upon trying to check out of the hotel the owner confronted us telling us we weren’t allowed to leave, swore at my partner and was shouting at us saying she wasn’t allowing us to check out, me and my partner are absolutely appalled by the service received from this hotel our problems began as early as of May this year from us trying, and I say trying to get in touch with someone just to see if we were eligible for a sea view room as we are out here as a joint birthday present for both of us, after 4/5 emails with no response, we then got into contact and they told us they didn’t work with OTB. This set alarm bells ringing straight away.

I couldn’t recommend you look elsewhere any more than I can, the hotel refused to give us even a partial refund for the days we didn’t stay (On the beach did however issue us with a refund and they are now investigating further with the hotel).

The owner/manager of the hotel is one of the most narcissistic women I have ever encountered in my life, the fact she tried holding us ransom in the hotel and then swearing at my partner, I have never in my life been treated so poorly on holiday. The hotel claims to be 4* and charge 4* prices but honestly it’s no more than a 2* hotel, but with the state of the hygiene it’s 1*.

One good thing I can say is that the maintenance gentleman who came to attempt to fix our door couldn’t do enough, although his attempts to rectify our problems weren’t successful he was a kind man who smiled and said hello to us at any opportunity, the rest of the staff are to busy with there head buried in there phones to even care about you.

Icmeler has so many better options, don’t be pulled in by the view.

This place is a 2* hotel at most. Its def not worth the money onthebeach are charging for it. Forget about all inclusive here, the food is inedible most of the time. Beer wine etc is served in plastic cups. The rooms are like early 90's decor and the pillows are pathetic, small squares. Nobody speaks english. I lost my luggage for 4 days and i couldn't even go to reception and ask them to help me. One of the guests was asking for a White Wine and the staff didn't understand him, i mean come on, how long does it take to learn the basics in english at a bar. The view was great but tbh every hotel on the beach front has that view. The hotel beside here was way better, i remember walking past at night being jealous how they have waiters serving them outside, glass wine glasses, pint glasses....ohh and entertainment. In Quadas you will be lucky to have the radio on at the pool during the day and they are serving Pepsi out of a 2 litre plastic bottle bought in the supermarket. Internet sucks big time. If you manage to get connected its only 1Mbs i mean its 2022 and this is a 4* hotel. What a joke. Look elsewhere.

I don't recommend it
Usually in hotels you can leave your suitcase if the plane is after check-out and then take a shower. It is logical that the guest will spend time on the beach after check out and want to wash up after it. This hotel does not have this service. Although the hotel is 4 stars.
I found garbage in the sea, it was dirty. They use a lot of plastic in the hotel. Zero eco friendliness.
Wi-fi did not work, the reception did not help to set it up. They said that they could not do anything about it. Therefore, if you work online, I do not recommend this hotel. The only thing that I liked was the food, simple Turkish cuisine, but tasty.