Yurdakul Hotel in Canakkale

Yurdakul Hotel, Canakkale The reception was small and crowded when our group arrived. The rooms were very small and not enough space for our suitcases to open. The washroom/ Toilet was small and no place to hang anything including towels. Bed was good. The kettle for hot water was small and not very effective for hot water. The staff were very good and helpful. Not in a convenient location or close to the city centre. The meal (dinner) at the restaurant was below average. No variety, just dry chicken, rice, few fries, soup and not very fresh salad. The breakfast was OK. There was no prepared coffee, we had to use the packets with hot water to make our Own coffee. Overall not a 3 Star for Turkey. Overall, I would rate this a 2.5 star hotel.

Exterior of hotel didn't impress upon arrival and neither did the lobby area. Only one young man available to help with luggage and an older gentleman who appeared to be the manager to check everyone in. The guest room was a pleasant surprise and far surpassed initial impressions, being large , newly decorated with a modern bathroom and rainfall shower. Both wifi and air conditioning worked well. Dinner was included in our package but seemed rather amateur. No choice for starter, a bowl of soup was simply brought out and served, followed by a choice of chicken and another dish, finished of with dessert which again was just served with no option. The restaurant only had the young guy who was acting as bellboy upon to carry out waiter duties and didn't offer drinks despite a bar area being just a few metres away. We did eventually manage to get a beer, but couldn't be bothered a second attempt. I think the hotel is missing out on an earning opportunity and could sell plenty of soft drinks and/or alcohol should they bring in another staff member to man the bar and offer drinks to the guests . Breakfast buffet was very limited.

The hotel itself initially appears quite smart but is in a very scruffy area. The room appeared very nice but was poorly serviced, with missing coffee, cups, spare toilet roll, and glasses - reception staff were very helpful in replacing them but they should all have been there already. The shower room is small but functional. We were in a tour group and unlike all the other hotels which offered an extensive dinner buffet, we were given a no choice set menu which was just plonked in front of us cafeteria style, and wasn’t great. The bar service was extremely limited. The breakfast buffet was pretty good. The worst thing was an intermittent noise in our room (101, yes really) which kept us awake. It turned out to be the kitchen elevator which they were perfectly aware of, so it’s really disappointing that they put people in rooms that suffer such noise disruption. The hotel seems poorly managed with no real concept of international guest expectations.

This feels slightly unfinished and some of its faults need snagging. They could do better on service - our room had one cup, no glass, one stick of Kenco coffee and half a roll of loo paper left. Also, we had set menu at dinner where it was all plonked in front of us with little explanation of what it was. Breakfast buffet was good, just not as generous a spread as other similar hotels. Just don’t stay in Room 101. You’ll be kept awake by the food elevator!