8.1
Excellent
78 USD
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Hotel Helen in Canakkale

🌍
Turkey, Canakkale, Kemalpasa Mah. Cumhuriyet Meydani No 57
● Center: 520 m
🌞 Beach - 14 min

Friendly and attentive staff praised in multiple reviews, including personal gestures like assisting with luggage and transport. The hotel’s location is repeatedly noted as excellent, close to the waterfront, shops, restaurants, and major attractions like the Trojan Horse. Breakfast is served as a large buffet with a good variety, appreciated by many guests. Cleanliness generally scored around 8/10 with staff working hard to maintain rooms and public areas. Free parking on site is a convenience highlighted by several visitors. Noise issues reported due to thin walls and a bar/club in the backyard causing disturbance until late at night. Guests noted that the older part of the hotel shows wear with outdated furniture, an unpleasant smell, and elevator needing renovation. Some rooms are described as small and cramped, with issues such as slow-draining showers and malfunctioning safes. Air conditioning in some rooms barely functions properly, sometimes feeling too hot or unreliable. Mixed experiences with staff communication, with some guests describing language barriers and inconsistent service.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Room
Room
Wireless internet, air conditioning and minibar
78 USD
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Single room
Single room
Wireless internet, air conditioning and minibar
Beds:
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Triple Family room
3 x
Triple Family room
Family room with bathroom
Beds:
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Double room
Double room
Wireless internet, air conditioning and minibar
Beds:
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Double room
Double room
Private bathroom
Beds:
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Description

Hotel Helen is a 3-star property built in 2003, situated in Canakkale, Turkey, offering a mix of room types including Single, Double, Triple Family, and standard Rooms. The hotel provides essential amenities such as air conditioning, WiFi, free parking, and a restaurant serving buffet breakfast daily from 07:00 to 10:30. Guests will find services like 24-hour front desk, currency exchange, and concierge assistance, plus facilities for disabled guests. The hotel has family rooms, a bar, and a terrace, making it suitable for travelers with various needs. While ratings average around 8/10 for cleanliness, amenities, location, and service, reviews indicate the hotel has two building sections: an older part needing renovation and a newer, more comfortable wing. Some rooms are described as small with thin walls affecting noise levels. Staff generally receive praise for friendliness and helpfulness, though some guests report mixed experiences. Breakfast offers a large variety, but the food quality is seen as average.

Location

Hotel Helen is centrally located in Canakkale at Kemalpasa Mah. Cumhuriyet Meydani No 57. It is approximately 960 meters from Mega Beach, allowing easy access for a seaside visit. The hotel is also within walking distance to the Nusret minelayer museum, about 460 meters away, rated as a notable historical attraction. Nearby dining options include Cafe «Hotel Des Etrangers» just 170 meters away, praised for its cozy atmosphere and attentive service, and two other bakeries/restaurants within 300 meters. The hotel’s location is convenient for exploring the city center and local landmarks, including the famous Trojan Horse statue mentioned by guests. Free parking is available onsite, which adds practical convenience in the city.

Tips

  • Request a room in the newer section of the hotel to avoid issues with outdated furniture and smells mentioned in reviews.
  • Bring earplugs or ask for a room away from the backyard bar to minimize noise disturbances.
  • Confirm the functionality of amenities like the safe and air conditioning upon check-in to address any problems promptly.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Luggage storage
  • Telephone
Meals
  • Breakfast
  • Restaurant
Internet
  • Free Wi-Fi
Languages Spoken
  • English
  • Turkish
Tourist services
  • Tour assistance
Parking
  • Free parking
  • Free parking nearby
  • Free Parking on Premises
Business
  • Fax and copy machine
Beauty and wellness
  • Doctor
  • First Aid Kit
Pets
  • Pets Not Allowed

The nearest beach is located on the distance of 960 m. It takes 14 minutes To the beach!

The distance to the sea is 130 meters

Hotel view

Google panorama

Video: Helen Troya Hotel Geyikli, Canakkale, Turkey

Map

Reviews

Cleanliness
Amenities
Location
Service
04.10.2025 Akira
What I asked the staff to do was not carried out honestly.
08.08.2025 Magii
The rooms are good, the only huge minus is the walls through which you can hear everything. There are no balconies, the air conditioner barely turns on and off. The staff confused my towel with theirs and stole it from me.
01.08.2025 Joanna
The hotel provided us with a very comfortable stopover as we were travelling from Istanbul to Ayvalik. Huge choice of food for breakfast and the hotel was brilliantly located close to restaurants and the famous horse from the film Troy.
26.06.2025 Nedelina
The rooms are small and cramped. The staff is relatively helpful. Cleanliness is about 8 out of 10 – there’s room for improvement. There's a bar/club in the backyard that gets very noisy until late at night. The rooms have no sound insulation, so you can hear everything. The only good thing was the location – within walking distance to everything. Breakfast is available, but nothing special.
11.06.2025 Merve
Kolay check-in, temiz ve konforlu oda, yardım sever çalışanlar. Teşekkür ederiz.
15.05.2025 Guest
Great location right near the Trojan Horse and friendly service staff. Rooms are clean and hygienic.
11.01.2025 Verified
Stayed for the second time; it’s been renovated since the first time, the service is great, and we enjoyed the breakfast buffet.
05.01.2025 Sarah
This hotel has an ideal location, making it convenient for exploring the surrounding area and accessing nearby attractions. However, despite the prime location, our experience was let down by the condition of the building we stayed in. The furniture was very old and not well-maintained, and there was an unpleasant smell in the rooms.

The hotel and elevator are in serious need of renovation to meet modern standards. On a positive note, the staff were exceptionally friendly and helpful, providing excellent service throughout our stay. If the hotel were to invest in updating its facilities, it could easily become a top choice due to its fantastic location and attentive staff.
31.10.2024 Guest
The location is great. You can walk to the beach.
The same goes for the ferry. Since it's on the street, some noise might bother you at night.

The room cleaning could be better. However, it's adequate.
I liked the breakfast and its variety. You'll be satisfied.
The staff is attentive and friendly.
21.10.2024 Andreea
Very friendly staff, good food, big rooms where you can actually smoke 🚬 10/10 would come again. Love from Romania 🇷🇴❤️
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POIs near hotel

attraction
The Clock Tower (1 min)
19th-century clock tower standing in central Çanakkale's historic district.
attraction
Nusret (7 min)
Ottoman minelayer that played a crucial role in sinking Allied ships at Gallipoli during WWI.
attraction
Mecidiye War Grave (2.5 km)
Ottoman-era war grave commemorating soldiers from the Gallipoli campaigns.
attraction
Havuzlar Memorial (4 km)
War memorial marking a significant WWI battle location in the Gallipoli Peninsula.
museum
Asmadan Viticulture History Museum (5 km)
Museum showcasing the history and techniques of traditional vine cultivation in the Çanakkale region.

Cafe and Restaurants near hotel

restaurant
Cafe «Hotel Des Etrangers» (3 min)
Kemalpaşa, Yalı Cd. No:25-27, 17100 Çanakkale Merkez/Çanakkale
Reviews
11.09.2025 Erika
Nice family place, very cozy and homey and next to a lot of places to walk. They were very attentive and friendly. Their breakfast was great. We enjoyed our stay!
26.08.2025 Karen
Stayed here 3 nights. Staff was very helpful and friendly. Breakfast was delightful. The room was nice once the AC cooled it to my preference. The only drawback is if you are not a night owl, you can hear the music from the pubs until midnight or so. This could be positive or negative, depending on your preference. :-). Great location and fun/interesting decor.
23.04.2024 cenk
The attention and care at this hotel were extremely poor. The owner, an elderly man, was rude and used profanity. The manager, a woman, seemed attentive but lacked courtesy. Our arrival at the hotel was a disaster. It took us half an hour to traverse the 500-meter road, and despite calling ahead, they didn't warn us about it. If they can't manage this, how can they talk about hospitality? The first disaster upon entering the hotel was finding two single beds instead of a double bed. The air conditioning in the room wasn't working, but the hotel management seemed unconcerned. This kind of accommodation was dismal considering the price paid. Additionally, there was virtually no sound insulation; all the noise from the evening echoed inside the room. The bed sheets were torn and the floors were dirty. I have no criticism that they could refute. Don't make the mistake of trying this place out.
05.10.2023 chris
Lovely boutique hotel, run by a very friendly and welcoming host, who spoke good English. Old stylish boutique decor.
Central location with easy access to everything. V close to ferry if you come across from Galipoli side.
Car park opposite for a small fee.
Breakfast was excellent with plenty of Cay (tea). Would def go there again if in Canakkale.
Noisy student bars close by, which actually did NOT stop us sleeping, and t hey must ha e stopped at midnight anyway.
13.08.2023 Tamuna
This is a very cute, small hotel in the heart of bustling Çanakkale. Rooms were small, but I guess you should not expect more if you want to be in a historic building in the center of a small busy town. There is a great bar right under the hotel, which had a rock music night, and I would have happily joined if I were not exhausted from 8 hours of driving. It was my fault that I picked a downtown hotel instead of the remote quiet one, which would let me sleep after a long trip. 🙂 But don't get me wrong, I would love to go back and spend more time when I'm not as exhausted.
I am grateful at the young man at the reception, who made a booking for us when I called last minute from the road.
I also loved breakfast - a traditional Turkish breakfast, and even though it did not have many options, everything was homemade, and tasted like from your mom's kitchen. You could tell it was made with love.
restaurant
Restaurant «Kervan Unlu Mamülleri» (4 min)
Kemalpaşa Mahallesi, 17100 Çanakkale Merkez/Çanakkale
restaurant
Restaurant «Saray Unlu Mamülleri» (4 min)
İsmetpaşa Mahallesi, İsmetpaşa Mh. Muhtarlığı, 17100 Çanakkale Merkez/Çanakkale

Frequently asked questions about Hotel Helen

Are pets allowed at Hotel Helen?

Pets are not allowed at Hotel Helen according to the hotel policies.

What types of rooms are available at Hotel Helen?

Hotel Helen offers Room, Single room, Double room, and Triple Family room types.

Is breakfast included and what are the timings?

Breakfast is served as a buffet every day from 07:00 to 10:30. It is included with some room rates but additional breakfast fees may apply.

How close is Hotel Helen to the beach and local attractions?

The hotel is about 960 meters from Mega Beach and 460 meters from the Nusret minelayer museum.

Is there free parking available at the hotel?

Yes, Hotel Helen provides free parking for guests.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 71 USD The best time to book is July 28, with rates starting from 63 USD

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