Hotel Helen in Canakkale
✅ Friendly and attentive staff praised in multiple reviews, including personal gestures like assisting with luggage and transport. ✅ The hotel’s location is repeatedly noted as excellent, close to the waterfront, shops, restaurants, and major attractions like the Trojan Horse. ✅ Breakfast is served as a large buffet with a good variety, appreciated by many guests. ✅ Cleanliness generally scored around 8/10 with staff working hard to maintain rooms and public areas. ✅ Free parking on site is a convenience highlighted by several visitors. ❌ Noise issues reported due to thin walls and a bar/club in the backyard causing disturbance until late at night. ❌ Guests noted that the older part of the hotel shows wear with outdated furniture, an unpleasant smell, and elevator needing renovation. ❌ Some rooms are described as small and cramped, with issues such as slow-draining showers and malfunctioning safes. ❌ Air conditioning in some rooms barely functions properly, sometimes feeling too hot or unreliable. ❌ Mixed experiences with staff communication, with some guests describing language barriers and inconsistent service.
Rooms and prices
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Description
Hotel Helen is a 3-star property built in 2003, situated in Canakkale, Turkey, offering a mix of room types including Single, Double, Triple Family, and standard Rooms. The hotel provides essential amenities such as air conditioning, WiFi, free parking, and a restaurant serving buffet breakfast daily from 07:00 to 10:30. Guests will find services like 24-hour front desk, currency exchange, and concierge assistance, plus facilities for disabled guests. The hotel has family rooms, a bar, and a terrace, making it suitable for travelers with various needs. While ratings average around 8/10 for cleanliness, amenities, location, and service, reviews indicate the hotel has two building sections: an older part needing renovation and a newer, more comfortable wing. Some rooms are described as small with thin walls affecting noise levels. Staff generally receive praise for friendliness and helpfulness, though some guests report mixed experiences. Breakfast offers a large variety, but the food quality is seen as average.
Location
Hotel Helen is centrally located in Canakkale at Kemalpasa Mah. Cumhuriyet Meydani No 57. It is approximately 960 meters from Mega Beach, allowing easy access for a seaside visit. The hotel is also within walking distance to the Nusret minelayer museum, about 460 meters away, rated as a notable historical attraction. Nearby dining options include Cafe «Hotel Des Etrangers» just 170 meters away, praised for its cozy atmosphere and attentive service, and two other bakeries/restaurants within 300 meters. The hotel’s location is convenient for exploring the city center and local landmarks, including the famous Trojan Horse statue mentioned by guests. Free parking is available onsite, which adds practical convenience in the city.
Tips
- Request a room in the newer section of the hotel to avoid issues with outdated furniture and smells mentioned in reviews.
- Bring earplugs or ask for a room away from the backyard bar to minimize noise disturbances.
- Confirm the functionality of amenities like the safe and air conditioning upon check-in to address any problems promptly.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Luggage storage
- Telephone
- Breakfast
- Restaurant
- Free Wi-Fi
- English
- Turkish
- Tour assistance
- Free parking
- Free parking nearby
- Free Parking on Premises
- Fax and copy machine
- Doctor
- First Aid Kit
- Pets Not Allowed
The nearest beach is located on the distance of 960 m. It takes 14 minutes To the beach!
The distance to the sea is 130 meters
Hotel view
Video: Helen Troya Hotel Geyikli, Canakkale, Turkey
Map
Reviews
The hotel and elevator are in serious need of renovation to meet modern standards. On a positive note, the staff were exceptionally friendly and helpful, providing excellent service throughout our stay. If the hotel were to invest in updating its facilities, it could easily become a top choice due to its fantastic location and attentive staff.
The same goes for the ferry. Since it's on the street, some noise might bother you at night.
The room cleaning could be better. However, it's adequate.
I liked the breakfast and its variety. You'll be satisfied.
The staff is attentive and friendly.
POIs near hotel
Cafe and Restaurants near hotel
Central location with easy access to everything. V close to ferry if you come across from Galipoli side.
Car park opposite for a small fee.
Breakfast was excellent with plenty of Cay (tea). Would def go there again if in Canakkale.
Noisy student bars close by, which actually did NOT stop us sleeping, and t hey must ha e stopped at midnight anyway.
I am grateful at the young man at the reception, who made a booking for us when I called last minute from the road.
I also loved breakfast - a traditional Turkish breakfast, and even though it did not have many options, everything was homemade, and tasted like from your mom's kitchen. You could tell it was made with love.
Frequently asked questions about Hotel Helen
Are pets allowed at Hotel Helen?
Pets are not allowed at Hotel Helen according to the hotel policies.
What types of rooms are available at Hotel Helen?
Hotel Helen offers Room, Single room, Double room, and Triple Family room types.
Is breakfast included and what are the timings?
Breakfast is served as a buffet every day from 07:00 to 10:30. It is included with some room rates but additional breakfast fees may apply.
How close is Hotel Helen to the beach and local attractions?
The hotel is about 960 meters from Mega Beach and 460 meters from the Nusret minelayer museum.
Is there free parking available at the hotel?
Yes, Hotel Helen provides free parking for guests.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 71 USD The best time to book is July 28, with rates starting from 63 USD

































































