Keten Suites Taksim in Istanbul
✅ Helpful staff noted for check-in and parking assistance ✅ Rooms are spacious and suitable for families, with kitchenettes and multiple bedrooms available ✅ Cleanliness and maintenance generally rated well, with several guests praising the overall condition ✅ Good location near shuttle bus from the airport and close to Taksim Metro station ✅ Fitness center and café on site add convenience for guests ❌ Some guests reported issues with bathroom cleanliness, including mildew smell and dirty corners ❌ Noise from courtyard due to windows not being well insulated ❌ Air conditioning units have been known to stop during the night, causing discomfort ❌ Reported lack of English proficiency among some staff and occasional lapses in service details like replenishing water or providing dental kits ❌ One guest experienced bedbug bites and noted poor handling of the complaint by reception staff
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Description
Keten Suites Taksim is a modern aparthotel in Istanbul, built and renovated in 2016. It offers 89 rooms across a single five-story building, featuring a variety of room types from Economy Single rooms to large Standard Family Duplex rooms with balconies. All accommodations include kitchenettes, making it convenient for longer stays. The hotel provides free Wi-Fi throughout the property, a café on site, and a fitness center for guests wanting to keep active. Parking is available for a fee, and laundry and dry cleaning services are offered. Childcare services are available upon request, though pets are not allowed. With a rating of 7.8/10, guests appreciate the spacious rooms and helpful staff, though some have noted occasional maintenance issues such as air conditioning interruptions and minor cleanliness concerns in bathrooms.
Location
Keten Suites Taksim is situated in the Inönü Mahallesi area on Elmadag Caddesi No 24, about a 10-minute walk from Istanbul’s bustling Taksim Square and the famous Istiklal Street. The hotel is 16 kilometers from Ataturk Airport and approximately 1.06 kilometers from the sea. Nearby cultural landmarks include the ARTER contemporary art museum 525 meters away, the Gezi Park protest site 583 meters away, and the Republic Monument in Taksim Square 602 meters away. For dining options close to the hotel, guests can visit Cafe Nippon Hotel located 221 meters away or Veranda Restaurant & Lounge at 366 meters.
Tips
- If you plan to explore Taksim with a stroller, be prepared for a downhill walk back to the hotel.
- Request early check-in if available, as some guests have benefitted from it.
- To avoid issues, confirm daily room cleaning and request replenishment of toiletries upon arrival.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added, but cribs cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Deposit Policy: Deposit required A fixed amount of €100.00 (approx. US$114.35) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, AmericanExpress, MasterCard, DinersClub, Visa
- Check in time: 14:30. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- Dishwasher
- Upper floors accessible by elevator
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Kitchen
- Microwave oven
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Arabic
- Turkish
- Tour assistance
- Parking
- Garage
- Beach/pool towels
- Business center
- Fax and copy machine
- Fitness facilities
- Doctor
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
The distance to the sea is 1060 meters
Street view
Video: Keten Suites Taksim, Istanbul, Turkey
Map
Reviews
The room overlook a courtyard where windows are not insulated so any footsteps will be heard.
Room in general was fine and got essentials.
AC unit stopped in the middle of the night (they were not on timer) and room got warm and woke up to start the AC again
POIs near hotel
Cafe and Restaurants near hotel
I stayed at Nippon Hotel during the end of the year and New Year period. The hotel was fully booked, including many families, yet the overall experience was very good.
The service was excellent, the room was clean, spacious, and comfortable, and it fully matched my expectations. Housekeeping and staff support were professional and responsive.
Breakfast offered a good variety of options, and if something was not available, the staff were willing to accommodate special requests, which was appreciated.
The location of the hotel is also very convenient, with easy access to exchange offices, supermarkets, restaurants, and shisha cafés. Overall, it was a pleasant and comfortable stay.
I wish the hotel continued success.
I have stayed at three other hotels in Turkey during this trip, and all of them were good. Only Nippon Hotel made my holiday incomplete. I really regret choosing Nippon Hotel; if I had read other guests’ reviews on Google more carefully, I would not have made this booking.
The breakfast was fair, with a reasonable selection. One of the strongest aspects of the stay was the team at the reception; they were always attentive, responding to guest requests promptly and professionally.
Overall, a comfortable stay with great service and good hospitality. I would happily consider returning.
Thanks to Nancy from the reception she is so helpful and collaborative! Without her the issue was not solved.
I just arrived today at 2 PM, and the room was extremely hot. I asked the reception to check the air conditioning, and they told me it was fixed. I trusted them and went out for the day. When I came back around 10 PM, the room was even hotter!
I called the reception again (different shift this time), and the person told me there’s no cold air, only heating, because the entire building uses central AC. Seriously? Every guest has to accept the same temperature? What if someone wants a cooler room? This makes absolutely no sense.
I told him that if they cannot provide cold air, then please refund my money so I can move to another hotel. He told me to contact Booking.com. I did, and Booking informed me that the hotel just needs to send a confirmation email to approve a refund. However, the reception refused, saying that only the reservation team can do that — and they don’t work on weekends! So now I have to wait until Monday, meaning I’m forced to spend two nights in a room at 29°C!
This is completely unacceptable. Poor management, poor communication, and zero care for guests’ comfort. I am stuck here suffering because of their unprofessional system.
Avoid this hotel unless you enjoy sleeping in a sauna!
Frequently asked questions about Keten Suites Taksim
Are pets allowed at Keten Suites Taksim?
Pets are not allowed at this hotel.
Does the hotel provide free Wi-Fi?
Yes, Wi-Fi is available free of charge throughout the hotel.
Is parking available on site?
Parking is available but for an additional fee.
What childcare services does the hotel offer?
Nanny services are available upon request.
How far is Keten Suites Taksim from Taksim Square and local landmarks?
The hotel is about a 10-minute walk from Taksim Square, with ARTER museum 525 meters away and Republic Monument 602 meters away.



























































































































































