Raffles Dubai Hotel in Dubai
✅ Spacious, comfortable rooms with excellent views of the Dubai skyline and Burj Khalifa visible from some floors. ✅ Exceptional service highlighted by friendly, attentive, and helpful staff, including specific praise for breakfast and porter personnel. ✅ Wide variety of dining options with high-quality breakfast featuring both buffet and à la carte choices. ✅ Well-maintained pool area and gym with new equipment and thoughtful amenities like cold towels and apples. ✅ Conveniently connected to Wafi Mall and close to airport and metro, facilitating easy transport and shopping. ❌ Some guests reported inconsistent staff training, including failure to request required deposits and minibar removal without notice. ❌ Occasional cleanliness issues such as dirty bathtubs and unrefilled toiletries noted by a minority of guests. ❌ Complaints about cigarette smoke smell on non-smoking floors and slow response from management on this issue. ❌ Concerns raised about breakfast hygiene, including presence of flies on fruit and questionable quality of some items. ❌ Location is somewhat far from major city attractions, requiring taxi rides for sightseeing.
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Description
Raffles Dubai Hotel is a premium 5-star urban hotel established and renovated in 2007, housed in a distinctive 14-story pyramid-shaped building. It offers a comprehensive range of facilities including five restaurants, a spa center, a fitness club, a botanical garden, and a large outdoor pool with complimentary towels, umbrellas, and sun loungers. Business travelers and leisure guests benefit from nine conference rooms, a banquet hall accommodating up to 700 people, a business center, and free Wi-Fi throughout the property. Family travelers will find children’s cots available on request and paid babysitting services. The hotel blends luxury with convenience, featuring two bars including one by the pool, a beauty salon, currency exchange, and 24/7 reception with express check-in and check-out. Rooms range from Signature Double rooms to expansive 2-bedroom Royal Suites and Presidential Residences, many offering Dubai skyline views. Guests consistently praise the spacious, well-appointed rooms and attentive, friendly staff.
Location
Located in the Wafi Mall area of Dubai, Raffles Dubai is just 4 kilometers from Dubai International Airport and 1.7 kilometers from a public sandy beach stretching 8 kilometers. The hotel is about 900 meters from the sea and within walking distance to attractions like Creek Park and the Dubai Dolphinarium. The metro station is a 5-minute walk away, facilitating easy access to other city landmarks. Nearby dining options include the Lebanese restaurant 'Gourmet Wafi' (186 m), 'Rooftop Gardens' (197 m), and 'Subway' (249 m). For religious visitors, St Marys Catholic Church is 1.39 kilometers away. The hotel's connection to Wafi Mall provides convenient shopping and supermarket access.
Tips
- If you plan to rent a car, consider filling up at one of the two nearby gas stations the evening before returning the vehicle at the airport.
- Breakfast starts at 7 AM despite some listings stating 6 AM, so plan accordingly.
- Take advantage of the hotel's direct access to Wafi Mall for convenient shopping and dining without needing transport.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of AED 500.00 (approx. US$136.13) is charged.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, DinersClub, AmericanExpress, Visa, UnionPay, JSB
- Check in time: 14:00. Check out time: 12:00-12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Arabic
- Turkish
- Tour assistance
- Library
- Nightclub
- Sun Deck
- Parking
- Garage
- Swimming pool
- Spa tub
- Outdoor pool
- Pool facilities
- Heated swimming pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1720 m. It takes 26 minutes To the beach!
The distance to the sea is 1340 meters
Hotel virtual tour
Video: The most expensive and beautiful hotel in Dubai | Raffles the Palm #Dubai
Map
Reviews
What a delight to stay at such an iconic brand hotel. The service is wonderful, all the staff were so pleasant and obliging but not over the top. We had a beautiful room on the ninth floor which was so comfortable. The food from breakfast through to evenings was faultless and we could want for nothing more. The pool area, sauna & change rooms were exceptionally clean and well maintained. All in all our experience was memorable for all the right reasons, so from our point of view, Raffles is a fantastic establishment for a couple to relax and be pampered, if that’s what your choices are.
Thank you to all the staff who made our stay just perfect. Much appreciated,
Scotty & Katy
Harka assisted us regularly, always with a smile, a kind gentleman.
Had two young kids but always made welcome, the lifeguard was fantastic helping my son in the water, special mention to him.
I would recommend for all types of clients here the services are to a very high standard and you have everything you could need.
Food quality was very good, plenty of concierge services and 24/7 room service.
Pool and Spa area was good, and easy going, very clean and good facilities generally.
Family friendly, and good options.
Connected to the Wafi Mall which is very useful and has no large chain fast food options so great for a cheap lunch that isn’t super unhealthy! Was helpful with the kids in avoiding McDonald’s, kfc etc.
Fairly close to the Airport, and can hire a car or get taxi to anywhere really as most places were reachable for a reasonable price.
Overall I found it to be a good value for money stay and the staff do go above and beyond! Even the cake for my kids at the end from the two lovely ladies in the guest relations team, a very kind gesture and thoughtful.
Good breakfast buffet, good lunch options and dinner options plenty with extensive menus.
Thank you for your service.
⭐⭐⭐⭐⭐
My stay at Raffles Dubai was absolutely wonderful. The hotel is beautiful, but the staff is what truly makes it special.
I want to give a special thanks to two people who were outstanding:
Ahmed Elkot (Breakfast):
Ahmed made our mornings fantastic. He was very friendly, attentive, and always knew exactly what we needed. He provided great service every single day.
Lameck (Porter):
Lameck was incredibly helpful and kind. He took great care of us and our bags, and his warm welcome made us feel right at home.
I highly recommend this hotel to anyone visiting Dubai. We will definitely be back!
We always receive the warmest welcome from the staff, who consistently make us feel valued and special. From the moment we are greeted on arrival to the thoughtful check-ins throughout the day, the service is nothing short of impeccable. Our room is made up daily, complete with a nightly turndown service, and every interaction with the team shows how exceptional they are at what they do.
The suites are absolutely lush—spacious, modern, and luxurious, yet still authentic in style. I especially love that you never feel confined thanks to the walk-in wardrobe, the separate bathroom area, and the generous balcony in every room.
The pool area is perfect: quiet, tranquil, and equipped with everything you need. The food, whether at the breakfast restaurant or the pool bar, is consistently delicious, cooked to each guest’s preferences with care. Nothing is ever too much trouble.
The gym is a great size with just the right facilities and more. And the location couldn’t be better—close to the airport, major attractions, fantastic restaurants and bars, and right near Sheikh Zayed Road, which connects you effortlessly to malls and everywhere else you’d want to go.
Raffles truly is our second home—and always will be.
The hotel itself is the epitome of luxury and elegance. Our room was spacious, beautifully designed, and incredibly comfortable. We especially loved spending time in the Library and the Club Lounge, both of which exude calm sophistication — perfect spots to relax after a busy day.
The breakfast was outstanding — easily one of the best we’ve ever had. The combination of a rich buffet and à la carte options was simply fabulous, with every dish beautifully prepared and full of flavor.
A particularly memorable moment was when the staff surprised my son with a delicious complimentary cake — such a thoughtful gesture that truly touched us.
Overall, Raffles Dubai delivers exceptional service, comfort, and value for money. It’s rare to find a hotel that blends luxury with genuine hospitality so seamlessly. We can’t wait to return!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Raffles Dubai Hotel
What types of rooms are available at Raffles Dubai Hotel?
Room types include Signature Double room, Raffles Club Double room, Raffles Club Dubai Skyline Double room, Diplomatic Double Suite, Diplomatic Double Suite with skyline view, Landmark Double Suite, Landmark Double Suite with skyline view, 2 Bedrooms Asian Royal Suite, 2 Bedrooms Middle Eastern Royal Suite, and 1 Bedroom Presidential Double Residence.
Is Wi-Fi available and free at the hotel?
Yes, the hotel offers free Wi-Fi throughout the property.
Are there facilities for children at the hotel?
Yes, the hotel provides children's cots on request and babysitting services for an additional fee.
What dining options are available on site?
The hotel has five restaurants and two bars, including a poolside bar. Breakfast is served daily from 6:00 to 10:30 with buffet options.
How far is Raffles Dubai from the beach and airport?
The hotel is approximately 1.7 kilometers from a public sandy beach and 4 kilometers from Dubai International Airport (DXB).
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