6.3
Not bad
23 USD
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Phoenix Hotel in Dubai

🌍
United Arab Emirates, Dubai, St.28, Community 118.Nakheel Area.Deira
● Center: 9 km
🌞 Beach - 59 min
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Double room
Double room
Private bathroom
Beds:
23 USD
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Triple room
3 x
Triple room
Private bathroom
Beds:
51 USD
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Quadruple room
4 x
Quadruple room
Private bathroom
Beds:
56 USD
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Single room
Single room
Private bathroom
Beds:
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Triple Family room
3 x
Triple Family room
Family room with bathroom
Beds:
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Executive Suite
Executive Suite
Private bathroom
Beds:
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1 Bedroom Apartment with city view
1 Bedroom Apartment with city view
Private bathroom
Beds:
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Description

The hotel is located in the heart of Nasr square in Dubai. All the rooms are decorated in a modern and elegant style.

Built: 2012

Location: 20 minutes ' drive from the oldest Mall in Dubai, Al Ghurair Mall and old spice Souk, 6 km from Dubai airport.

Consists of a 6-storey building.

The hotel has 80 rooms.

Beach: public sandy beach, 6 km from the hotel (3 coastline). The entrance to the sea sand. On the beach umbrellas, deck chairs: free (the beach Al Mamzar Beach Park, beach access fee: 1.3 $). The beach is 1.7 km away.

The hotel has Russian speaking staff.

Accepted credit cards: Visa, Mastercard.

Pets are not allowed.

On the hotel territory: SPA, snack bar, restaurant, Laundry service, dry cleaning, Barber, beauty shop, currency exchange, gift shop, car hire

Attractions: massage, Onsen, tour Desk

For children: cot

The distance to the nearest airport is 6 km.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Breakfast: Buffet [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of AED 100.00 (approx. US$27.22) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard
  • Check in time: 14:00. Check out time: 09:00-12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Upper floors accessible by elevator
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • Minibar
  • Locker
Accessibility
  • Accessibility features
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Kitchen
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Barbecue grill(s)
  • Billiards
  • Barbeque
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
Beauty and wellness
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 3900 m. It takes 59 minutes To the beach!

The distance to the sea is 930 meters

Street view

Video: Collection O Phoenix Hotel, Dubai, UAE | 360 Travel Facts

Map

Reviews

Cleanliness
Amenities
Location
Service
05.04.2026 Guest
We stayed one night due to a flight cancellation. Everything was good. The staff helped us call a taxi.
01.04.2026 Guest
Veery dirty hotel! Not friendly staff. Didn’t clean the room, very noisy -you can hear all the guests, the elevator, the plains…you can not sleep there.
The smell of cigarettes everywhere!
13.03.2026 Guest
Very terrible experience with the front office/reception and house keeping guy. They called me and informed me that I will have to pay 200aed when checking out because they claim I have soiled the bed sheets so I either have to wash it by myself or pay 200aed. I asked him which hotel tells it guest to wash bedsheets just because it got dirty. And the room they gave me which was M02, there were lots of cockroaches and bedbugs in the room. I am not coming back again
28.01.2026 Guest
For this price, the service, room size, and cleanliness are all pretty good.
18.01.2026 Guest
The room was otherwise fine, but there was no hot water during my stay, which was very disappointing. Unfortunately, when I reported the issue, the staff were unhelpful and did not resolve it, which really affected the overall experience.
06.01.2026 Kareem
Avoid this hotel if you value safety and customer service. During the severe flooding in Deira on Thursday, Nov 18th, it was physically impossible and dangerous for my taxi to reach the property. I contacted them via Agoda immediately to explain the emergency, but they were completely inflexible. They refused a refund, essentially implying I should have risked my safety to check in. To make matters worse, their listed phone number is invalid, making it impossible to speak to a human. They prioritize money over guest safety. Purely scammers
17.12.2025 Grigoriy
Great hotel in Deira. The service has improved; before, they used to ask for various extra charges, but now the price is exactly as stated on the website, no unnecessary questions, and quick check-in. The room has a kettle, glasses, and some dishes. Good value for money.
29.11.2025 Hameed
THE WORST EXPERIENCE that I have ever had in Dubai.
I have stayed in many Dubai hotels, since 2022.
But this one, the WORST EVER.

Rude staff,
Stingy smell inside the room,
No proper updates,
They gave my room to someone else before I reach there, and made me wait for hours.

The staffs were so rude.
Very bad hospitality and behavior.

WILL NEVER GONNA STAY HERE, AND WILL NOT RECOMMEND AT ALL.

Please,
You will get many better place and experience than this place, for the same price you PAY.
24.11.2025 Ramona
The location of Phoenix Hotel Dubai is not the most favorable, and it didn’t really feel comfortable to walk around the area. The room itself was clean, but the noise in the hallway was constant and quite disturbing, especially at night.
During my stay, I didn’t receive any towels, and housekeeping never came to clean the room, which was very disappointing.
Overall, this is a place I would book only in an emergency or if no other options are available.
15.11.2025 Guest
The hotel is strategically located. If you are doing business in Deira Souk. The service could be improved and the last day they put us in a room that was not functional but later transferred us but the fact that they put us there when they had other better functional rooms was already off. Service is not so good. Cleanliness could be improved.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

museum
Women's museum (1.4 km)
museum
Coffee Museum (1.6 km)
attraction
Hindu Temple (1.8 km)
attraction
Deira Clocktower (1.9 km)
attraction
Dubai Textile Souk (1.9 km)

Cafe and Restaurants near hotel

restaurant
A One Shah Jee Restaurant (1 min)

Frequently asked questions about Phoenix Hotel

How much does it cost to stay at Phoenix Hotel?

The cost of staying in Phoenix Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 23 USD. Enter your dates to see the exact offer prices.

Is it far from Phoenix Hotel to the nearest beach?

It takes 59 minutes to reach to the nearest beach.

Which sights are located near Phoenix Hotel?

The nearest sights are: Burj Khalifa (9 km), The Dubai Fountain (9 km) and Sharjah Fort (12 km)

Does Palette Phoenix Hotel have a pool?

No, Palette Phoenix Hotel does not have a pool for guests.

Are pets allowed at Palette Phoenix Hotel?

No, pets are not allowed at Palette Phoenix Hotel.

How to get to Palette Phoenix Hotel from the nearest airport?

The nearest airport is Dubai International Airport, located about 18 mins from hotel by car (5.3 km) away.

What’s the cancellation policy at Palette Phoenix Hotel?

The cancellation policy at Palette Phoenix Hotel depends on your room type and booking terms.

Does Palette Phoenix Hotel offer airport transfers?

No, Palette Phoenix Hotel does not provide airport transfers for guests.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 23 USD The best time to book is July 3, with rates starting from 23 USD

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