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147 USD
DoubleTree by Hilton Dubai M Square Hotel & Residences in Dubai
🌍 United Arab Emirates, Dubai, Sheikh Khalifa Bin Zayed Street, Al Mankhool, PO Box 119646
● Center: 6 km
🌞 Beach - 4 km
☎ Phone: +971 4 217 5100Show
✅ Guests praised the welcoming and attentive staff, especially doorman and housekeeping teams, with mentions of friendly service and personal touches like birthday cakes. ✅ The hotel offers clean, spacious, and modern rooms and suites with good views, including city and Burj Khalifa perspectives. ✅ Breakfast buffets received positive feedback for variety and quality, with highlights on fresh options and attentive restaurant staff. ✅ Location benefits include proximity to metro stations and nearby eateries, facilitating easy exploration of Dubai. ✅ Facilities such as two outdoor pools and a 24-hour gym were appreciated for their upkeep and ambiance. ❌ Some guests found front desk check-in slow and service responsiveness inconsistent, with occasional delays in fulfilling requests. ❌ Limited variety during buffet dinners and issues like running out of orange juice were noted as below five-star expectations. ❌ Noise was a problem for rooms facing the street on lower floors, impacting sleep quality for some visitors. ❌ Bathroom design in some rooms lacks practicality, with no bathtubs and limited countertop space around sinks. ❌ Water quality issues were reported by one guest, describing a peculiar taste and health discomfort.
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Rooms and prices
2 guests
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Double room
Wireless internet, air conditioning and minibar
Beds:
179 USD
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Twin room
Wireless internet, air conditioning and minibar
Beds:
184 USD
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Accessible Double room
Wireless internet, air conditioning and private bathroom
Beds:
217 USD
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Deluxe Twin room with Skyline View
Wireless internet, air conditioning and minibar
Beds:
230 USD
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Deluxe Double room with Skyline View
Wireless internet, air conditioning and minibar
Beds:
233 USD
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1 Bedroom Panoramic Double Suite
Wireless internet, air conditioning and minibar
Beds:
281 USD
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1 Bedroom Residential Double Suite
Family room with kitchen and bathroom
Beds:
Kitchen in the room
311 USD
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Premium Double Suite with Skyline View
Private bathroom
Beds:
332 USD
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4 x
Family Quadruple room
Private bathroom
Beds:
380 USD
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2 Bedrooms Residential Suite with balcony
Family room with kitchen and bathroom
Beds:
Kitchen in the room
390 USD
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3 Bedrooms Family Suite with balcony and with Burj Khalifa view
Kitchen and private bathroom
Beds:
Kitchen in the room
454 USD
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3 Bedrooms Ambassador Suite
Kitchen and private bathroom
Beds:
Kitchen in the room
505 USD
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Presidential Double Suite
Private bathroom
Beds:
702 USD
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Royal Suite
Wireless internet, air conditioning and minibar
Beds:
965 USD
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4 Bedrooms Residential Suite with balcony
Family room with bathroom
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1 Bedroom Residential Double Suite with Burj Khalifa view
Family room with bathroom
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1 Bedroom Accessible Residential Double Suite
Family room with bathroom
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2 Bedrooms Presidential Suite
Private bathroom
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1 Bedroom Family Residential Double Suite with balcony
Family room with kitchen and bathroom
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Kitchen in the room
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Description
DoubleTree by Hilton Dubai M Square Hotel & Residences is a modern 5-star property built in 2020, offering 458 rooms across 19 floors. It caters to both business and leisure travelers with ergonomic rooms, including various suites such as family and presidential options. The hotel features two outdoor pools, a spa and massage services (paid), and a 24-hour fitness center. Dining is available at two on-site restaurants—Larte serving Italian cuisine and The Spice Tree—with a rooftop bar and shisha lounge also on offer. Free Wi-Fi and a business center with meeting rooms support corporate needs. The hotel staff includes Russian speakers and provides child-friendly amenities like a kids’ pool and babysitting (paid on request). The property maintains a high standard of cleanliness and comfort, though some guests noted service speed and attentiveness could improve.
Location
Located in Dubai, the hotel stands approximately 6 km from Dubai International Airport and Burj Khalifa/Dubai Mall, making it convenient for visitors targeting central city attractions. For beach access, the nearest public sandy beach, La Mer, is about 5 km away, with no private beach or towels provided by the hotel. Nearby dining options include Dosa Plaza Karama (163 m), The Noodle House (253 m), and Chhappan Bhog (296 m). The hotel is within walking distance to the metro, enhancing access to other parts of Dubai. Parking is available on-site free of charge.
Tips
- If you are sensitive to noise, request a room on a higher floor away from the street.
- Arrive early for check-in and allow extra time, as the front desk process can be slow.
- For beach visits, plan for transportation to the public La Mer beach since the hotel has no private beach or towel service.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 06:30-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required A fixed amount of AED 200.00 (approx. US$54.45) is charged. This property accepts cash, credit cards, debit cards and third party payment services The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, MasterCard, AmericanExpress, Visa, UnionPay
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Electric car charging
Rooms
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Hairdryer
- Shower
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Kitchen
- Bottled water
Internet
- Free Wi-Fi
- Internet
Transfer
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- German
- Russian
- English
- French
- Arabic
- Turkish
- Chinese
Tourist services
- Tour assistance
Recreation
- Library
- Sun Deck
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Outdoor pool
- Pool facilities
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Massage
- Spa
- First Aid Kit
Kids
- Children swimming pool
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 4440 m. It takes 67 minutes To the beach!
The distance to the sea is 1280 meters
Street view
Video: 🏨 DoubleTree by Hilton Dubai M Square Hotel & Residences Review 2022. Dubai, United Arab Emirates
Map
Reviews
07.04.2026
A not bad and clean hotel. The floor with the pool has a great view of the city! Overall customer service quality of the staff can be improved.
05.03.2026
Overall, my stay was quite good, but my evaluation depends on the standard used. If this hotel were rated as a four-star property, the overall service and experience would easily be considered good or even outstanding. However, if judged strictly by five-star standards, my experience would be closer to average or slightly below average.
To start with the positives, the doorman service was excellent. The staff were warm and welcoming, proactively helping with luggage and delivering it to the room. This level of attentiveness is exactly what you would expect from a five-star hotel.
However, the check-in process at the front desk was quite slow, and it took a long time to complete the procedure. For a hotel that positions itself at a five-star level—especially in a city like Dubai—this waiting time feels longer than what guests would normally expect.
Another small disappointment occurred when I asked the front desk some specific questions and requests. Instead of taking initiative to solve the issue, the staff member mentioned that they were not sure and would need to ask a colleague. While understandable, a five-star hotel usually trains staff to handle such situations more confidently and proactively.
In terms of cleanliness and facilities, the hotel definitely meets five-star standards. The rooms and public areas were well maintained and comfortable.
The main area for improvement is service details, particularly in the dining experience. The hotel’s restaurant and the Iftar buffet offered good food quality overall, but the variety of dishes was somewhat limited. More importantly, during the dinner buffet, the orange juice ran out. When I asked a staff member about it, I was simply told that it was finished. For a five-star hotel, this response felt below expectations—something as basic as orange juice should be replenished promptly during a buffet service.
In summary, the hardware, facilities, and overall environment are very close to five-star level, but service details and attentiveness still need improvement. If the hotel continues refining these small details, it could easily deliver a true five-star experience.
To start with the positives, the doorman service was excellent. The staff were warm and welcoming, proactively helping with luggage and delivering it to the room. This level of attentiveness is exactly what you would expect from a five-star hotel.
However, the check-in process at the front desk was quite slow, and it took a long time to complete the procedure. For a hotel that positions itself at a five-star level—especially in a city like Dubai—this waiting time feels longer than what guests would normally expect.
Another small disappointment occurred when I asked the front desk some specific questions and requests. Instead of taking initiative to solve the issue, the staff member mentioned that they were not sure and would need to ask a colleague. While understandable, a five-star hotel usually trains staff to handle such situations more confidently and proactively.
In terms of cleanliness and facilities, the hotel definitely meets five-star standards. The rooms and public areas were well maintained and comfortable.
The main area for improvement is service details, particularly in the dining experience. The hotel’s restaurant and the Iftar buffet offered good food quality overall, but the variety of dishes was somewhat limited. More importantly, during the dinner buffet, the orange juice ran out. When I asked a staff member about it, I was simply told that it was finished. For a five-star hotel, this response felt below expectations—something as basic as orange juice should be replenished promptly during a buffet service.
In summary, the hardware, facilities, and overall environment are very close to five-star level, but service details and attentiveness still need improvement. If the hotel continues refining these small details, it could easily deliver a true five-star experience.
01.03.2026
Walking distance to metro. Many eateries around the hotel. Next to a small mall.
09.02.2026
They were quick to help with luggage upon arrival. The room was ready, but we had to pick up the key ourselves before it was delivered. The in-room facilities are quite new. The bathroom design is impractical; it's spacious but lacks a bathtub and countertop, making it hard to place items around the sink. There's a small supermarket nearby, and taxis are easily accessible. HOWEVER, they gave us a room facing the street on a lower floor, which was incredibly noisy with constant traffic, making it very difficult to sleep!
09.02.2026
The breakfast, room, view, and location were all great. However, the service had some issues. I pre-ordered a packed breakfast to take with me because I had an early flight, but it was almost half an hour late. When I asked about it twice, they impatiently told me to wait. If I could afford to wait for half an hour, why would I bother pre-ordering a packed breakfast?
20.01.2026
Excellent service and a great variety for breakfast.
09.11.2025
Excellent week-end. My son enjoyed his stay and the cake he found in his room for his birthday.
28.09.2025
I like this hotel, it comes with modern, pleasing and attractive theme. Receptionist is well mannered and professional. Of course… with excellent customer service. Swimming pool is a little bit colder and picturesque at night.
11.09.2025
The hotel advertises that room types (bathtub or shower) are allocated randomly, but it's highly probable you'll end up with a shower-only room. I specifically requested a bathtub in my booking notes, yet upon check-in, I was informed that no bathtub rooms were available that day and I'd have to wait until the next day to switch. What's the point of making a special request then? The entire purpose is to ensure the hotel reserves the room type I need in advance, isn't it?
Secondly, the tap water in the hotel had an extremely peculiar taste, similar to disinfectant or the foamy solution used during dental cleaning. At first, I wondered if this was just the norm for water quality in Dubai. However, the very next day, the tap water in the mall and at other hotels I stayed at tasted like regular drinking water. After rinsing my mouth with the hotel's tap water that first night, I felt unwell and had to rinse multiple times with bottled water. The following morning, I felt something in my throat; when I spat it out, it was entirely blood. On top of all this, the hotel breakfast was terrible, consisting solely of Indian cuisine, which most Chinese guests would likely find unappetizing.
Secondly, the tap water in the hotel had an extremely peculiar taste, similar to disinfectant or the foamy solution used during dental cleaning. At first, I wondered if this was just the norm for water quality in Dubai. However, the very next day, the tap water in the mall and at other hotels I stayed at tasted like regular drinking water. After rinsing my mouth with the hotel's tap water that first night, I felt unwell and had to rinse multiple times with bottled water. The following morning, I felt something in my throat; when I spat it out, it was entirely blood. On top of all this, the hotel breakfast was terrible, consisting solely of Indian cuisine, which most Chinese guests would likely find unappetizing.
03.09.2025
We are currently staying at DOUBLE TREE by Hilton, and I wanted to take a moment to recognize the outstanding work of the housekeeping staff (Mimi).
What stood out the most was the staff's dedication to ensuring a comfortable stay. They were courteous, quick to respond to any special requests, and always had a smile on their faces. It's clear they take pride in their work.
Thank you to the housekeeping team for making our stay so pleasant. Your hard work and care did not go unnoticed!
What stood out the most was the staff's dedication to ensuring a comfortable stay. They were courteous, quick to respond to any special requests, and always had a smile on their faces. It's clear they take pride in their work.
Thank you to the housekeeping team for making our stay so pleasant. Your hard work and care did not go unnoticed!
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
POIs near hotel
Coffee Museum (1.5 km)
Museum exploring the history and culture of coffee in the region.
Dubai Textile Souk (1.6 km)
Traditional market known for a variety of textiles and fabrics.
Hindu Temple (1.6 km)
A Hindu place of worship serving the religious community in Dubai.
St Marys Catholic Church (2 km)
St Marys Catholic Church serves Dubai’s Christian community with regular worship services.
Deira Clocktower (2.6 km)
Deira Clocktower is a landmark traffic roundabout in Dubai symbolizing the city's modernization.
Cafe and Restaurants near hotel
Restaurant «Dosa Plaza Karama» (2 min)
Show Room No-1, Zamal Mohebi Plaza - Trade Center Road,Al Karama
Restaurant «The Noodle House» (4 min)
Burjuman Shopping Centre
Restaurant «Chhappan Bhog» (4 min)
Al Attar Centre
Frequently asked questions about DoubleTree by Hilton Dubai M Square Hotel & Residences
Does DoubleTree by Hilton Dubai M Square Hotel & Residences have a private beach?
No, the hotel does not have a private beach. The nearest public sandy beach, La Mer, is about 5 km away.
Are pets allowed at this hotel?
Pets are not allowed at this property, but service animals are permitted upon request.
What types of rooms and suites are available at this hotel?
Room types include Double room; Accessible Double room; Deluxe Double room with Skyline View; Family Quadruple room; various Residential Suites with balconies and views; Presidential Suites; Premium and Ambassador Suites; and the Royal Suite.
Is there child care or kids’ facilities at the hotel?
Yes, the hotel offers children’s beds, a kids’ menu, babysitting services on request (paid), and an outdoor children’s pool.
What business and event facilities does the hotel provide?
The hotel has a business center, seven meeting rooms, a banquet hall for up to 300 guests, and catering services.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 164 USD The best time to book is October 10, with rates starting from 132 USD
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