8.9
Excellent
67 USD
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Swissôtel Al Ghurair in Dubai

🌍
United Arab Emirates, Dubai, Omar Bin Al Khattab Street,next to Al Ghurair Centre P.O
● Center: 9 km
🌞 Beach - 4 km
☎ Phone: +971 4 293 3000Show

Excellent location next to Union Station metro and Al Ghurair Mall with easy access to shopping and dining. Spacious rooms with comfortable bedding and some offering impressive views of Dubai. Friendly and attentive staff, especially praised are Raiza and other team members for exceptional service. Two outdoor pools including a kids’ pool rated 10/10 by guests. Quiet atmosphere suitable for families and business travelers, helped by the hotel’s no-alcohol policy. Some rooms feel dated with issues like clogged shower drains and low water pressure reported. Inconsistent housekeeping service with occasional missed restocking of amenities. Noise problems reported due to ongoing mall renovations causing disturbance at night. Strict no-cancellation policy and inflexible customer service noted by some guests. Breakfast area can become overcrowded with slow service during peak times.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Classic Double room
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
186 USD
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Deluxe Double room with city view
Deluxe Double room with city view
Wireless internet, air conditioning and minibar
Beds:
192 USD
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Swiss Executive Double room Creek View
Swiss Executive Double room Creek View
Air conditioning and private bathroom
Beds:
231 USD
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Deluxe Double room
Deluxe Double room
Wireless internet and private bathroom
Beds:
241 USD
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Family room
Family room
Air conditioning and private bathroom
Beds:
258 USD
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Classic Double Suite
Classic Double Suite
Wireless internet, air conditioning and minibar
Beds:
281 USD
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Corner Double Suite
Corner Double Suite
Wireless internet, air conditioning and minibar
Beds:
345 USD
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Family Suite
Family Suite
Air conditioning and private bathroom
Beds:
390 USD
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Corner Double Suite with view
Corner Double Suite with view
Private bathroom
Beds:
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Description

Swissôtel Al Ghurair is a five-star hotel established in 2012 in Dubai's Deira district, combining modern design with traditional Arabian hospitality. The hotel features 428 rooms starting from the 6th floor of a 20-story building. It is connected directly to Al Ghurair Mall, offering guests easy access to shopping and dining. Facilities include two restaurants specializing in Lebanese and Iranian cuisine, six conference rooms for up to 250 people, and leisure options like two outdoor pools, tennis courts, a spa, sauna, and fitness center. The hotel does not serve alcohol, emphasizing a quiet and family-friendly atmosphere. Rooms range from Deluxe Double to Family Suites, with complimentary Wi-Fi in the lobby and paid business center services. Valet parking is available, and Russian-speaking staff assist guests. A deposit of approximately $150 USD is required upon check-in. This hotel is well-suited for business visitors and families seeking a calm retreat near Dubai’s historic district.

Location

Swissôtel Al Ghurair is located on Omar Bin Al Khattab Street in Deira, within walking distance of Union Station metro, about 8 km from Dubai International Airport (DXB). The hotel is directly above Al Ghurair Mall and just 301 meters from the Nando's Al Ghurair Centre restaurant. A Carrefour supermarket nearby allows for convenient souvenir shopping. The public sandy beach is approximately 4.5 km away, with a daily shuttle service to La Mer beach. The hotel is about 15 minutes by taxi from Dubai World Trade Centre, making it accessible for business travelers. This central location offers a blend of historic surroundings and city connectivity.

Tips

  • Use the direct mall access for convenient dining and shopping trips without leaving the building.
  • Request a room on higher floors to avoid noise from mall renovations.
  • If traveling with children, ask for baby cots and use the kids’ pool for family-friendly relaxation.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Cuisine: Vegetarian
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: AmericanExpress, DinersClub, UnionPay, Visa
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Private check-in/check-out
  • Fire Extinguisher
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Packed Lunches
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
Languages Spoken
  • Russian
  • English
  • French
  • Multi-language staff
  • Arabic
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
  • Free Parking on Premises
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Pool facilities
  • Transfer to the beach (free)
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
Kids
  • Babysitting and childcare
  • Children swimming pool
  • Family/Kid Friendly
  • Kids' TV Networks
Pets
  • Pets Not Allowed

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 4470 m. It takes 67 minutes To the beach!

The distance to the sea is 910 meters

Hotel view

Video: Swissotel Al Ghurair - Swissôtel Hotels And Resorts BREAKFAST REVIEW/ LUXURY HOTELS IN DUBAI, DEIRA

Map

Reviews

Pool
10.04.2026 Guest
The hotel's location is absolutely fantastic! The subway station is just a 5-minute walk away, and it's built right above a shopping mall, so dining and shopping are super convenient at any time. There's also a Carrefour nearby, which is great for picking up souvenirs. The hotel environment is also excellent; it's an established five-star hotel with a very comfortable swimming pool, including a kids' pool. The staff are friendly and polite, and we really appreciated the valet parking service, which saved us a lot of time! Highly recommended.
01.03.2026 Qiongqionglixianji
The hotel is located above a shopping mall, which makes shopping and dining extremely convenient. The room size is generous, though the decor feels a bit dated and shows some wear. The shower drain was clogged, and the overhead shower had very low water pressure. Housekeeping was inconsistent; on the first day, they didn't restock the water, and on the second, no coffee or tea bags were provided. We stayed for four days, and after they took the bath mat on the first day, it was never replaced.
01.03.2026 Saiweiliya
The hotel is quite close to the metro station, and you can access the lobby directly from the mall. The lobby is quite large and impressive. The hotel's floor-to-ceiling windows on both sides offer great views of Dubai. The complimentary bottled water came in a very nice bottle, and the room was also quite spacious.
25.02.2026 Anonymous
This hotel is a mess with so many issues!

1: They gave us half of a suite, with a connecting door to another room. To make it worse, they rented out the other half to someone else. The soundproofing was terrible, and the foreigners next door were partying so loudly, it was unbearable!

2: The mall downstairs is currently undergoing renovations, and if you're on a lower floor, the noise will keep you up all night! Be warned! We were on the sixth floor, and the mall started renovations after midnight, with drilling and hammering continuing until 3 AM! Complaining did absolutely nothing! Customer service offered to move us, but only if we packed all our luggage in the middle of the night, which was ridiculous. Our kids were sound asleep, there was no way we could wake them up, especially with less than five hours until check-out! No empathy whatsoever! The staff were inflexible and unhelpful, saying one thing to your face and doing another behind your back! I demanded a refund for that night, and they still refused!

3: My friend accidentally booked an extra three-night stay and wanted to cancel it, but the hotel wouldn't allow it! This hotel has a strict no-cancellation policy. We booked three hotels for this trip, and the other two allowed cancellations within the specified time, but not this one. Be very careful!

I got no sleep! It completely ruined my plans for the next day. Absolutely terrible!
16.02.2026 KKhighness
We stayed in a family room, which was very spacious with good quality bedding. The decor is a bit dated, but the room was very clean. The hotel's located in the old town, making it super convenient to visit several nearby attractions.
16.02.2026 Lily
On a business trip for an exhibition, the location was incredibly convenient. It only took about 15 minutes by taxi to DWTC (Dubai World Trade Centre) without any traffic, and it's also very close to the metro station. The room was spacious, and it was cleaned daily. Breakfast had a great variety. Right downstairs, there's a large mall with several food courts, including a dedicated Chinese food court with Lanzhou noodles and more... There's also a small supermarket... Highly recommended!
15.02.2026 Guest
Service: The lobby and luggage services were excellent 👍

Facilities: The room was spacious, and amenities like a hairdryer, slippers, and toiletries were all provided.

Environment: It’s right next to the metro station, just a few stops directly to Dubai Mall.

Cleanliness: Clean and tidy.

There's a large shopping mall downstairs, making it super convenient for dining and shopping. There's a restaurant in the mall that makes an incredibly delicious chicken wrap – I went there twice! This hotel is perfect for both business and leisure travel. I'll definitely come back next time!
09.01.2026 ALON007
The hotel room was clean and well-equipped. Its location is great, close to the subway, and there's a shopping mall right downstairs, making it super convenient for shopping and dining. The breakfast was decent, but it was really crowded, and we had to queue up to eat.
05.01.2026 Guest
This is a great hotel! The room was spacious and the facilities were brand new. It even had a large, clean bathtub – soaking in it was pure bliss. The bed was also huge, making for a very comfortable sleep. The breakfast restaurant was very large and offered an incredibly rich spread. I was really satisfied with this hotel. The only minor downside is that it's a bit of a walk from the subway, so I relied on Google Maps to find it. Also, hotel check-in is on the second floor.
31.12.2025 pumzai
This hotel is perfectly located at the intersection of two subway lines, making it incredibly convenient to get anywhere. Downstairs, there's a shopping mall and a Carrefour, so dining and shopping are a breeze. The room was spacious and very clean, and the service was warm and welcoming. I absolutely love this hotel!
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POIs near hotel

attraction
Fish Roundabout (1 min)
Fish Roundabout is a historic monument in Dubai known for its iconic fish sculptures.
attraction
Deira Clocktower (1.5 km)
Deira Clocktower is a landmark traffic roundabout in Dubai symbolizing the city's modernization.
museum
Coffee Museum (1.7 km)
Museum exploring the history and culture of coffee in the region.
museum
Women's museum (1.8 km)
The Women's Museum showcases the achievements and history of women in the UAE.
attraction
Hindu Temple (2 km)
A Hindu place of worship serving the religious community in Dubai.

Cafe and Restaurants near hotel

restaurant
Restaurant «Nando's Al Ghurair Centre» (5 min)
Ground Level,Al Ghurair Center

Frequently asked questions about Swissôtel Al Ghurair

Is alcohol served at Swissôtel Al Ghurair?

No, the hotel has a strict no-alcohol policy.

What types of rooms are available at Swissôtel Al Ghurair?

Room types include Deluxe Double room, Deluxe Double room with city view, Swiss Executive Double room Creek View, Classic Double room, Family room, Corner Double Suite, Corner Double Suite with view, Classic Double Suite, and Family Suite.

Does the hotel provide facilities for children?

Yes, there is one outdoor pool suitable for kids, baby cots available on request, nursery services for a fee, and child seats in the restaurants.

How far is Swissôtel Al Ghurair from Dubai International Airport?

The hotel is approximately 8 km from Dubai International Airport.

Is there direct access from the hotel to shopping areas?

Yes, the hotel is connected to Al Ghurair Mall and offers convenient access to multiple dining and shopping options.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 84 USD The best time to book is August 24, with rates starting from 67 USD

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