Swissôtel Al Ghurair in Dubai
✅ Excellent location next to Union Station metro and Al Ghurair Mall with easy access to shopping and dining. ✅ Spacious rooms with comfortable bedding and some offering impressive views of Dubai. ✅ Friendly and attentive staff, especially praised are Raiza and other team members for exceptional service. ✅ Two outdoor pools including a kids’ pool rated 10/10 by guests. ✅ Quiet atmosphere suitable for families and business travelers, helped by the hotel’s no-alcohol policy. ❌ Some rooms feel dated with issues like clogged shower drains and low water pressure reported. ❌ Inconsistent housekeeping service with occasional missed restocking of amenities. ❌ Noise problems reported due to ongoing mall renovations causing disturbance at night. ❌ Strict no-cancellation policy and inflexible customer service noted by some guests. ❌ Breakfast area can become overcrowded with slow service during peak times.
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Description
Swissôtel Al Ghurair is a five-star hotel established in 2012 in Dubai's Deira district, combining modern design with traditional Arabian hospitality. The hotel features 428 rooms starting from the 6th floor of a 20-story building. It is connected directly to Al Ghurair Mall, offering guests easy access to shopping and dining. Facilities include two restaurants specializing in Lebanese and Iranian cuisine, six conference rooms for up to 250 people, and leisure options like two outdoor pools, tennis courts, a spa, sauna, and fitness center. The hotel does not serve alcohol, emphasizing a quiet and family-friendly atmosphere. Rooms range from Deluxe Double to Family Suites, with complimentary Wi-Fi in the lobby and paid business center services. Valet parking is available, and Russian-speaking staff assist guests. A deposit of approximately $150 USD is required upon check-in. This hotel is well-suited for business visitors and families seeking a calm retreat near Dubai’s historic district.
Location
Swissôtel Al Ghurair is located on Omar Bin Al Khattab Street in Deira, within walking distance of Union Station metro, about 8 km from Dubai International Airport (DXB). The hotel is directly above Al Ghurair Mall and just 301 meters from the Nando's Al Ghurair Centre restaurant. A Carrefour supermarket nearby allows for convenient souvenir shopping. The public sandy beach is approximately 4.5 km away, with a daily shuttle service to La Mer beach. The hotel is about 15 minutes by taxi from Dubai World Trade Centre, making it accessible for business travelers. This central location offers a blend of historic surroundings and city connectivity.
Tips
- Use the direct mall access for convenient dining and shopping trips without leaving the building.
- Request a room on higher floors to avoid noise from mall renovations.
- If traveling with children, ask for baby cots and use the kids’ pool for family-friendly relaxation.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Cuisine: Vegetarian
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, UnionPay, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Russian
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Sun Deck
- Parking
- Free Parking on Premises
- Swimming pool
- Spa tub
- Outdoor pool
- Pool facilities
- Transfer to the beach (free)
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Kids' TV Networks
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 4470 m. It takes 67 minutes To the beach!
The distance to the sea is 910 meters
Hotel view
Video: Swissotel Al Ghurair - Swissôtel Hotels And Resorts BREAKFAST REVIEW/ LUXURY HOTELS IN DUBAI, DEIRA
Map
Reviews
1: They gave us half of a suite, with a connecting door to another room. To make it worse, they rented out the other half to someone else. The soundproofing was terrible, and the foreigners next door were partying so loudly, it was unbearable!
2: The mall downstairs is currently undergoing renovations, and if you're on a lower floor, the noise will keep you up all night! Be warned! We were on the sixth floor, and the mall started renovations after midnight, with drilling and hammering continuing until 3 AM! Complaining did absolutely nothing! Customer service offered to move us, but only if we packed all our luggage in the middle of the night, which was ridiculous. Our kids were sound asleep, there was no way we could wake them up, especially with less than five hours until check-out! No empathy whatsoever! The staff were inflexible and unhelpful, saying one thing to your face and doing another behind your back! I demanded a refund for that night, and they still refused!
3: My friend accidentally booked an extra three-night stay and wanted to cancel it, but the hotel wouldn't allow it! This hotel has a strict no-cancellation policy. We booked three hotels for this trip, and the other two allowed cancellations within the specified time, but not this one. Be very careful!
I got no sleep! It completely ruined my plans for the next day. Absolutely terrible!
Facilities: The room was spacious, and amenities like a hairdryer, slippers, and toiletries were all provided.
Environment: It’s right next to the metro station, just a few stops directly to Dubai Mall.
Cleanliness: Clean and tidy.
There's a large shopping mall downstairs, making it super convenient for dining and shopping. There's a restaurant in the mall that makes an incredibly delicious chicken wrap – I went there twice! This hotel is perfect for both business and leisure travel. I'll definitely come back next time!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Swissôtel Al Ghurair
Is alcohol served at Swissôtel Al Ghurair?
No, the hotel has a strict no-alcohol policy.
What types of rooms are available at Swissôtel Al Ghurair?
Room types include Deluxe Double room, Deluxe Double room with city view, Swiss Executive Double room Creek View, Classic Double room, Family room, Corner Double Suite, Corner Double Suite with view, Classic Double Suite, and Family Suite.
Does the hotel provide facilities for children?
Yes, there is one outdoor pool suitable for kids, baby cots available on request, nursery services for a fee, and child seats in the restaurants.
How far is Swissôtel Al Ghurair from Dubai International Airport?
The hotel is approximately 8 km from Dubai International Airport.
Is there direct access from the hotel to shopping areas?
Yes, the hotel is connected to Al Ghurair Mall and offers convenient access to multiple dining and shopping options.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 84 USD The best time to book is August 24, with rates starting from 67 USD












































































