Clayton Hotel Birmingham in Birmingham
✅ Great location within walking distance to Bullring Shopping Centre and main train station ✅ Spacious and clean rooms, especially family suites with living rooms ✅ Friendly and professional staff praised for helpfulness and service ✅ Restaurant offers good selection of continental and English breakfasts ✅ Modern decor with hi-tech lighting and comfortable beds ❌ Air conditioning is either absent or ineffective; some guests relied on electric fans ❌ Bathroom design issues causing water to splash outside shower areas ❌ Some guests reported stained towels and inconsistent room cleaning ❌ Service complaints include rude staff behavior and poor response to requests ❌ Car parking is inconvenient with some car parks not open 24 hours and located through less pleasant areas
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Description
Clayton Hotel Birmingham is a modern four-star hotel built in 2012, offering a wide range of room types from Economy Single rooms up to Executive Sextuple Family Suites, accommodating diverse traveler needs. The hotel features amenities such as air conditioning (noted as limited in effectiveness in some reviews), 24-hour front desk, fitness center, restaurant, bar, and meeting facilities. Guests appreciate the clean and spacious rooms, especially family suites with living areas, although some noted issues with bathroom design causing water to splash out during showers. The hotel provides additional services including express check-in/out, luggage storage, laundry, and free WiFi. Despite a few complaints about towel cleanliness and occasional rude staff behavior, many reviews praise the friendly and professional staff, comfortable rooms, and lively restaurant atmosphere.
Location
Located at 85 Albert Street, Clayton Hotel Birmingham is within easy walking distance of key city attractions. It is about 436 meters from the West Midlands Police Museum and 557 meters from the Lord Nelson statue. The Bullring Shopping Centre, a major shopping hub, is a short walk away. The hotel is also conveniently close to Birmingham New Street train station and Grand Central Station, making travel straightforward. Nearby dining options include popular restaurants like Pizza Express (348 meters) and Caspian Pizza (396 meters). The hotel is approximately 123 kilometers from Luton Airport (LTN).
Tips
- Expect to walk a bit if you use the car parks, as the closest ones are not open 24 hours and may be located through less pleasant areas.
- If you are visiting in summer, bring or request an electric fan since the air conditioning may not be effective.
- When booking family suites, double-check the availability of toiletries and slippers in advance to avoid unpleasant surprises.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of £100.00 (approx. US$134.86) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, JSB
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Family room
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Laptop safe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Packed Lunches
- Kettle
- Free Wi-Fi
- Taxi booking
- Spanish
- English
- Italian
- Multi-language staff
- Polish
- Tour assistance
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- First Aid Kit
- Playroom
- Pets Not Allowed
Video: Clayton Hotel - Birmingham ||Room Tour || Travel 24
Map
Reviews
For cleanliness, the room is generally clean. But the bath towels were not clean. Out of the 6 nights I stayed there, 3 nights I had to ask for replacement towels because the new towels put in my room has various stains on them.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Clayton Hotel Birmingham
Are pets allowed at Clayton Hotel Birmingham?
Pets are not allowed at the hotel, but service animals are permitted.
What types of rooms are available at Clayton Hotel Birmingham?
Room types range from Run of House, Economy rooms, Standard rooms (with city view options), Business rooms, Superior, Deluxe, Executive, Grand, Luxury rooms, various Junior Suites, Suites, Apartments, and Cottages.
Is breakfast included at the hotel?
Breakfast is served buffet style Monday to Friday from 06:30 to 10:00 and on weekends from 07:30 to 11:00. Additional breakfast fees are not included in the room price and must be paid at the property.
How close is the hotel to Birmingham’s main shopping and transport hubs?
The hotel is within walking distance to Bullring Shopping Centre and the main train stations including Birmingham New Street and Grand Central Station.
Are there facilities for business meetings at Clayton Hotel Birmingham?
Yes, the hotel offers meeting and banquet facilities suitable for business events.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 149 USD The best time to book is July 28, with rates starting from 119 USD




































































































