The Grand Hotel Birmingham in Birmingham
✅ Rooms are spacious and clean with excellent soundproofing and comfortable beds described as 'a dream'. ✅ Staff are generally welcoming and attentive, with multiple mentions of friendly and helpful service. ✅ Breakfast options are praised for quality and variety, including continental and full English/Irish choices. ✅ The hotel features a quiet atmosphere despite its central location and offers a lovely terrace with self-service coffee. ✅ Event support and meeting facilities receive positive remarks for professionalism and helpfulness. ❌ Parking is located about a 10-minute walk away, which is inconvenient for guests with luggage. ❌ Several reviews report unfriendly or indifferent behavior from some front desk staff members, affecting guest experience. ❌ One guest noted issues with room cleanliness and receiving the wrong room number upon check-in. ❌ The hotel entrance is considered smaller and less grand than expected for a property of this stature.
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Description
The Grand Hotel Birmingham is a 4-star hotel established in 1879, located centrally on Colmore Row. It offers a range of spacious rooms including Grand Deluxe Double, Grand Loft Double, and Grand Double Penthouse. Guests will find modern amenities such as a fitness centre, restaurant, bar, and facilities for disabled guests. The hotel operates a 24-hour front desk and security, with services like concierge, laundry, and dry cleaning available. WiFi access is provided throughout the property. Pet owners can bring their dogs or cats for an additional fee. Many reviewers praise the hotel for its comfortable beds, clean rooms, and attentive staff, with some highlighting the excellent breakfast and quiet rooms despite the central location. However, a few guests mentioned challenges with the parking location and some inconsistent front desk service. Overall, The Grand Hotel Birmingham combines historic charm with contemporary conveniences for a pleasant stay in the city.
Location
Situated on Colmore Row in Birmingham, The Grand Hotel is within walking distance of key city attractions. It lies just 473 meters from the West Midlands Police Museum, which offers a glimpse into local law enforcement history. The hotel is close to several dining options, including the well-reviewed San Carlo restaurant at 146 meters, The Square Peg at 270 meters, and Subway 225 meters away. Birmingham Cathedral is nearby, enhancing the central location. The hotel is also conveniently close to Birmingham’s main train station, making travel easy. For those arriving by air, Luton Airport (LTN) is approximately 124 kilometers from the hotel.
Tips
- If you have heavy luggage, consider arranging assistance at arrival due to stairs between the entrance and reception.
- Plan ahead for parking since the nearest car park is a 10-minute walk away.
- Booking a room with a view, such as the Grand Loft Double overlooking the cathedral, can enhance your stay.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian A la carte, Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: £30.00 (approx. US$40.31) per room per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 06:00-12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Security guard
- Television in lobby
- Terrace
- Fire Extinguisher
- Room service
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Restaurant
- Free Wi-Fi
- Parking
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- First Aid Kit
- Pets allowed
Video: The Grand Hotel Birmingham, Birmingham updated
Map
Reviews
🌚 What was most infuriating was the abysmal service. On the evening of March 19th, the tall, Black female receptionist was incredibly rude. I arrived exhausted, and she didn't greet me at all. Her tone was impatient, and she just seemed completely indifferent, making us feel very unwelcome.
🌚 On the daytime shift on March 20th, there were two women working. The Black woman was polite, but the other, a white woman with black hair, was extremely rude. When we asked if the hotel could assist if we had any issues with the parking during our stay, she curtly replied that there was nothing they could do and we'd have to contact the car park ourselves.
Overall, a very poor hotel experience. I wouldn't recommend it to anyone.
POIs near hotel
Cafe and Restaurants near hotel
One of my favourite places to eat.
Frequently asked questions about The Grand Hotel Birmingham
What types of rooms are available at The Grand Hotel Birmingham?
The hotel offers Grand Deluxe Double room, Grand Loft Double room, Grand Triple Family room, Grand Double room, Grand Accessible Double room, Grand Double Junior Suite, Grand Double Suite, and Grand Double Penthouse.
Are pets allowed at The Grand Hotel Birmingham?
Yes, dogs and cats are allowed on request with a fee of approximately £30 (about 40.31 USD) per room per stay. Service animals are allowed on request as well.
Is breakfast included in the room rate?
Breakfast is served a la carte and buffet with options including continental, full English/Irish, gluten-free, vegan, and vegetarian. It is available Monday to Friday from 06:30 to 10:00 and weekends from 07:00 to 11:00. Additional fees apply and are paid at the property.
How far is the nearest airport from the hotel?
The nearest airport is Luton Airport (LTN), located approximately 124 kilometers from the hotel.
Is there parking available at the hotel?
The car park is not on-site and is about a 10-minute walk from the hotel entrance. Guests need to be prepared to carry luggage up stairs from the entrance to reception.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 252 USD The best time to book is July 18, with rates starting from 155 USD