Comfort Inn Hyde Park in London

We visited the restaurant at 8pm on a Saturday, but the restaurant was very quiet - only two other tables had customers. The setup, furniture, and everything else in the restaurant was well kept and looked quite pretty.

We were slow to be served, and the waitress failed to make me feel comfortable. My date and I had planned to only get a main at this restaurant and go elsewhere for dessert, but the waitress offered us starters anyway because of the time our burgers would take to cook - this surprised me considering we were only 1 of 3 customers in the whole restaurant!

The food arrived in good time and was of average presentation, and slightly above average on flavour. Considering the price tag, we were expecting a lot more all round.

They seemed very reluctant to give us the bill. Then when we eventually received it, we discovered that a service charge was already included at over 12%! We were not impressed by this at all as we felt the waitress had not deserved that amount, and it was not advertised anywhere beforehand that the charge would be automatically added.

We went to the adjoining bar afterwards, but the bartender was so rude and disinterested that we left without ordering anything.

Very average Chinese. Looks reasonably plush, service was quick and friendly unfortunately the food was distinctly average. Certainly not horrible, but dishes I had were a bit tasteless.

The chicken dish was the worst dish which had very little meat and was chewy however having said that the rest of their dishes was good and better than most places..

we had the whole duck boned which was very good.

Over all a good experience... don't expect amazing service as it seems like most old school places, it's not something they focus highly on.