Hollywood Celebrity Hotel in Los Angeles

I’ve never found a worse hotel in my entire life. I don’t know why they make the pictures look so good, but the reality is that it’s just a private place. The owner has a violent temper and is extremely aggressive. When we got there, he demanded hundreds of extra dollars. When we refused, he clenched his teeth and started yelling at us. We were two women and felt really scared. We asked to see the room, and after we saw it, we were even more frightened—it smelled like there was some kind of knockout drug in there. We asked to change rooms, but he said there were no other options. We asked to upgrade, but he said that wasn’t possible either. He kind of threatened us into staying. When I started recording a video, his attitude improved a little bit, and he finally agreed to let us check out. We left as quickly as we could. But here’s the problem: After we got out of there, Ctrip (the travel agency) notified us that they wouldn’t refund a single cent. It feels like Ctrip is working with them to scam people. It’s really terrifying.
我从小到大没法找到更糟糕的酒店了，我不知道为什么图片弄的那么好看但是实际上是一个私人店，老板有暴力倾向，极其凶狠，到店的时候要求收取额外几百美林然后我们拒绝后老板咬着牙齿吼我们，我们两个女的很害怕就要求带我们看下房间，结果看了房间更害怕好像有迷药一样的味道，我们要求换房间老板说没有，我们要求升级房间老板说没有，有点威胁的让我们入住，我拿起视频开始拍摄，老板就开始态度好一点点，最后同意我们退房，我们就赶紧跑。但是问题来了，我们逃出来后携程通知我们他们一毛不退款。携程联合他们专门坑骗同胞。太可怕了