Boca Plaza in Boca Raton

Walls are paper thin. It was so noisy that it was impossible to sleep. Elevators were broken. Hotel was clean but didn’t feel safe. There were parties on Saturday night and food and trash was everywhere on the stairs and walk ways. Front desk staff was rude when I asked to be switched to another room.

I returned the decal and key although the hotel didn’t mention this during checkin but was still charged for it. Additionally it was Halloween night and they charged me for getting makeup on the towels and bed. This is absurd and never happened at any other hotel I’ve stayed at. Please save your money and stay elsewhere

No television or internet works in this Hotel. The staff promises to help,but never comes to assist. They blame the internet on a storm but after speaking to anither individual tgatcstays there the internet never works. The elevator is broken also. You can only go up but not down. They also have a bad plumbing issue. The tubs gets clooged and the staff doesn't come to assist. The services and self are poor.

It was fine for what I paid. Room was very clean no coffee provided but a machine. No rugs that was great. Coffee in lobby was

The elevator needs serious update or repair, I almost fall
down (carpet loose). the hallway carpet loose. My safe didn't work. I have never been in a hotel where you can't
check out early, is like they are forcing you to stay. A lot of complain from another guest. Housekeeping never clean my room. I will never stay at this hotel. I can believe ******* is housting this hotel.

I will be here 4 weeks. At 3.5 my neighbors are smoking in the room, as others have listed there are no regular receptionists. I called check in number yesterday and they assured me someone would be sent out as they are a smoke free community. Day 2 of not been able to sleep. Unfortunately the room I have has an adjacent room, where smoke is filtering. I have taped the door but it’s been in vain. My room stinks, my nostrils are burning and I have developed a cough. Thank God I am leaving in a couple nights.
I dont recommend staying here after this. There is no one on site to enforce any regulations. Sketchy people in the parking, clearly living here. When I arrived I was made aware this is not a hotel and there is no regular cleaning. It’s an Airbnb and you need to pay $60 for service. When we arrived room was clean, it’s old but spacious. It is unacceptable to have smoking and do nothing for sensitive guests. I can’t imagine if we had kids in here, it’s a nightmare.
I’m editing to add after 1 he from original review neighbors are smoking pot.I need to also add it is 2:00 AM.