Monumental Movieland Hotel in Orlando

Friendly staff but rooms are disgusring, bugs coming out of sink, pretty sure I saw a roach. Housekeeping didn’t come all weekend, we had to request new towels and they never came.
Very friendly people and accommodating with issues I had hut they need to keep the place up a bit more

I stayed here for 4 nights. When we arrived there were pharaoh ants crawling on the front desk wall. Upon entering my hotel room there were more pharaoh ants crawling in the bathroom and some type of creepy crawly that came out underneath the bed. We made sure to put any type of food and sweets in the fridge or threw it out in the trash downstairs to keep the ants out, The place smelled clean but all the metal items in the room such as the towel holders and lighting were rusted and falling off the wall. All electricity sockets were worn out and could not hold our plug electrical items. The microwave had old food inside and never been cleaned. The room felt wet and damp at all times even though the humidifier ran constantly it was not enough to rid the room of moisture. Do not expect any peace and quiet as you could hear every footstep and noise all night coming from the hallways. This hotel needs some basic upgrade remodel but I was glad to have a roof over my head and a hot shower during my stay in Orlando. I also have to say the staff was friendly.

The bed was very uncomfortable. There wasn’t enough towels for 3 people. On the last night we saw a roach in the bathroom. The curtains didn’t block out the lights. No iron/ironing board.

Room was way too cold. No heater was installed ot available in room. Just because its Florida, doesn't mean it doesn't get cold late in the year.

First of all the TV did not work. I called And they never showed up the phone was not hooked up. There were ghost ants in the bathroom when you were washing your hands, your feet were getting wet from the drain I stayed only one night. I would like my money back from the second night. I did not stay there.

This hotel was the biggest disappointment of my life, I've never stayed anywhere as dirty as this. To start off the air conditioning in our room didn't work, they moved us to a new room. The AC did work, but that didn't make up for all the other stuff that was in our room. Our room was ROACH INFESTED, had holes in the wall, the bedframes were made of JUST 2x4 pieces of wood, the we're stains/gunk on the bed sheets and walls, the bathroom light only worked half of the time, AND the game room does not exist. This place is a scam. After contacting *******, the hotel refused to refund us. Terrible experience, we had to bug bomb all of our luggage in our garage when we got home to ensure we didn't bring their roaches home with us. Don't stay here!

Let me start by saying we had stayed at this hotel a few years ago twice. We had a pleasant stay with two children and being a short walk to Universal, it was an ideal location. (I think it was under a different name then). So we booked again. Upon arriving after an eight hour flight, the first thing I noticed as we pulled up was the reception glass doors. They were absolutely covered in fingerprints and dirt and at that point filled me with dread as to what I was about to walk into. The first thing I noticed was it still looked the same as the previous times we were there, but this time everything looked dirty and old. The reception had a strong smell of ******* and three dodgy looking men stood behind the reception. Eventually we checked in and got our room key. We followed the bleach smell to our room and when we oped the door the smell of bleach nearly knocked me off my feet. The room was grim, smelt of strong bleach, furniture was falling apart and the safe didn't work. After waiting what seemed forever for a guy to come and put some new batteries in the safe, while still inhaling pure bleach, we didnt unpack and went out for some food. I wasnt looking forward to returning to the HOSTEL I had paid nearly £900 to stay for two weeks. We reluctantly stayed the one night, god knows what creatures I shared the bed with. I was up at 4am the next morning and by 6am we were checking into Universals Dockside for the remainder of our holiday. There was no way on earth I was staying in this disgusting hotel with my daughter another night. I could of contacted our travel company but that would of meant having to stay while they sorted it out. I wasn't wasting our two week holiday trying to contact the UK company so I made the decision to cut our losses, move on and start our holiday. This hotel should be shut down. Is there no health and safety in place in florida. The people who own hotel should be ashamed of themselfs.

We checked in, and then they put us in a soiled room, not once but twice. These rooms were to worst I have ever seen. Stained linen, bed unmade, hair in bathroom, locks broke, urine in toilet, etc Needless to say, we stayed somewhere else. This motel / hotel needs to be inspected by the health dept.