5 star hotels in Orlando

Very nice with big pool hotel.,

Very nice ambient for business stay. Very cool and peaceful place surrounded by trees and with a very nice pool. The swimming pool is nice, and when I arrived, there were welcome cookies that taste very good! Check in and check out process is easy, and fast, workers here are helpful and friendly.

There is no view of Disneyland at all, false advertising, but the hotel is ok.

It's convenient to go to Disneyland

A very surprising vacation experience. The hotel park is very large and the green environment is very beautiful! The swimming pool is large, has ladders and has its own rafting area. Children can go there every day and stay in the hotel all day and feel very relaxed. It's very close and convenient to go to the Disneyland.

The bed sheets in the room always have a stinky smell from not drying. There are no toiletries in the room, so remember to bring your own. There are no slippers. There is a capsule coffee machine and two bottles of mineral water. It would be better to book a high floor if possible. There are no restaurants or supermarkets within walking distance, so you need to take a taxi. There are two restaurants...

Great hôtel. Very immersive. Best pool in Orlando. The rooms are cosy.

This hotel is very good, the rooms are large and clean, the scenery is picturesque, the Italian food in the hotel is very authentic, and the boat ride to Universal Studios is full of scenery. The only downside is that the bottled water provided in the room is charged, but there is no notice, and it is directly deducted from the hotel deposit. After negotiating with the hotel, the hotel refunded this...

great location and theme, water taxi couldn't be more convenient

Except for Fast Pass, the price/performance ratio is very low

You must stay at this hotel when you go to Universal Studios!! The hotel room card is the Universal Express Pass, very affordable The hotel is very large and the swimming pool is heated There are buses and water taxis directly to Universal Very convenient, equivalent to living in Universal You can enter and exit the park many times a day

The hotel has a barge to and from Universal Studios, with convenient transportation. The hotel is currently under renovation, which affects the appearance of the facilities, and the service attitude of the dock staff is average. The hotel rooms are spacious and quiet, and the studio offers an Express Pass, which is convenient for rest and play.

Great service, clean rooms, large property with many amenities . Fabulous food at highball & harvest.

Stayed here for a few days. Staff was great and upgraded my room for my birthday and sent me a bottle of wine and macarons. Very sweet! Room was clean and comfortable. Slept well. Spa was relaxing and pool was clean and good service. Recommend for a relaxing stay!

Top quality property with amazing restaurants and the staff very professional. Donna at the breakfast buffet is adorable. Great stay. Amazing hotel.

Good location, good environment, good service

Beautiful hotel, loved all the amenities. The buffet breakfast was great. Lots of options, all fresh and a great omelette station. We also loved the coffee shop for a quick breakfast. Try the chia seed pudding, it was fantastic. Pool was beautiful, lots of space, comfortable chairs, frozen treats delivered to while sitting at the pool was a great surprise. I will say the service was lacking a bit....

Our family of four had an incredible experience at the Ritz-Carlton Orlando. We unexpectedly had to fly down from Canada for our son's medical treatment, staying for two months. Despite the challenging circumstances, Morgan and her team at the Ritz went above and beyond to make our stay unforgettable. After enduring a tough month leading up to our visit, with much time spent in the hospital, our son...

Ctrip is overcharging loyal customers.

It's OK, it would be better if the price was cheaper.

The hotel has a superior location, convenient transportation, and an elegant and quiet environment. The room is clean and tidy, with complete facilities and comfortable bedding. The service staff is enthusiastic and professional, and the stay experience is very satisfactory. It is cost-effective and worth recommending. I will choose here next time.

Everything is good. Upgraded to the Fireworks Room so you can watch the fireworks at Epcot. The only problem is the shuttle bus to Disneyland is a bit unpunctual. It's better to take an Uber.

Very good environment. Very nice service.

The room facilities are very good, but the service is not so good.

First time here at CAPA, won't be my last! We brought my cousin here to eat and the service was phenomenal. Our server was Michael and he was super attentive to us and also provided me with mind blowing options that I tried from the menu and I cant wait to come back and I hope that I can have the honor of having him again as my server! Got in time for the fireworks as well and the weather was perfect...

Our stay at the Four Seasons Orlando was simply amazing! The entire place is beautiful, and we loved every minute of it. On top of that, I was greeted with a stunning bouquet from Lu & Fleur that truly made my day. 🤩🥰 The flowers were incredible and added such a special touch to our visit. Everything—from the hotel to the flowers—was top-tier, and Orlando was just perfect. Can’t wait to return!

From our service that we received at check-in, all the way through our check out was phenomenal. The staff was amazing with our two little ones. Character brunch & dinner at Ravello, the Papa Mojitos while floating the lazy river, the kids club, turndown service were all exceptional after long days at the park. We could go on! The experience here is one on its own, you have Disney, then you have Disney...

Our stay at Four Seasons Orlando was absolutely incredible from start to finish. Every single team member we encountered went above and beyond with kindness, professionalism, and genuine care. The concierge team was fantastic—even before we arrived, they handled reservations, transportation, and any concerns we had with ease through text message. The bartenders at Copa were wonderful, our waiter Adam...

The service is very good and I will choose it next time.

Everything was great and exceptional, the service and food as well!!

This hotel! Perfect location. Clean, beautiful rooms with daily housekeeping service. Beds are so comfortable, pillows are perfect. Keurig coffee in each room, fridge, water bottles resupply is endless, chocolates on pillow… Not kidding. Staff is so helpful, accommodating and have so much pride in this hotel. We hosted a wedding here and even that was just perfect. They go above and beyond to make...

We spent an enormous amount of time preparing for our trip to DisneyWorld, and thank goodness we did. I have a lot of reviews to post and while I'm going to focus primarily on recognizing the outstanding experiences, I will take the time to also point out a few "way over-rated" experiences. The following is a well deserved 5 star review of the Swan Reserve. So...let's start with the Swan Reserve....

Very nice new hotel with shares facilities with Swan & Dolphin hotels. Friendly service.

We originally planned to stay at the Swan but ended up booking the Swan Reserve due to more affordable pricing — and we’re so glad we did! The Swan Reserve is a beautiful, modern hotel that feels brand new. From the moment we booked, the staff went above and beyond. They called us before our arrival to confirm details, surprised us with a complimentary upgrade, and even helped us celebrate our anniversary...

Our stay at the Walt Disney World Swan Reserve was absolutely perfect from start to finish. Everything was spotless and beautifully maintained, and the views were breathtaking, the kind that make you pause and take it all in. The staff went above and beyond to make our babymoon truly special, ensuring every little detail was taken care of so my wife and I could relax and enjoy ourselves. A very special...

We really enjoyed our stay at the Disney Swan Reserve. The hotel itself is modern, very clean, and the service throughout was excellent. The location is perfect if you’re planning to visit EPCOT or Hollywood Studios—it’s quick and convenient to both. We booked an EPCOT view room, and while you can technically see the fireworks, the view isn’t the best since most of the show is behind the Swan and ends...

We had a great time at this resort. The resort overall has so many activities and amazing amenities. The room itself was clean for the most part except for a stain on the bed we found.

We love Westgate lake and resorts. This is our 3rd year. Rooms are clean, staff is friendly and the resorts is beautiful. If there’s only 1 minor thing we could point out, it is that the rooms have no real curtains. They have the window shades which u can open and close but they are not blacked out. This means you’re early awake from the sun coming in your rooms.

This is the most comfortable hotel I have ever stayed in. If I have another chance to go to Orlando, I will also choose this resort, and I will let my friends choose!

Not bad, the price/performance ratio is high, and the scenery is great. There is a swimming pool downstairs and food is available. It is a typical resort hotel. I will stay here again next time. Not bad.

Everything about this place is amazing! They have a plethora of pools and they always answer at the front desk. It’s easy to get towels even though the resort is huge! They are a great help and offer great deals for seaworld and water parks nearby.

Do not recommend to others for a family vacation. Not well organised. The resort is huge and you will have to get to the main entrance first to have a ride with Uber or Lfyt. I did not drive but it seems that the parking space is very crowded for anyone who brings a car.

The room and overall environment were great. However, housekeeping wasn't very timely. For two days, because we left later, we called to request room cleaning, but when we returned, we found that no one had come.

The hotel is cost-effective and it is very convenient to book the shuttle bus to Disneyland in advance. It is noisy at night because there is a bar on the first floor, but it is relatively quiet after the bar ends. The sanitary conditions are relatively good.

The room was nice but you had to pay $49 per night for entertainment facilities, but we didn't use them. The hotel is close to Disneyland but far from Universal.

My husband and I were attending a business meeting. We booked for one night only at $300 plus dollars and our room was on the sixth floor but facing the Lobby. We were not able to get any sleep because of the noise from the Bar which is located next to the check in. There was yelling and shouting well past 1:30 am. Not sure why they would put an open bar in the lobby. I would have asked to be...

Excellent stay. We had a great time at the pool, and it didn't get busy until the weekend. Lots of poolside activities to keep everyone occupied. The laser light shows at the pool every night was fun and entertaining. Longitude and Latitude restaurant downstairs had the best lunch service and good food. Appreciated the free shuttles to and from any park in Disney World.

The hotel is large in scale, there are a lot of people during the spring break, the facilities are perfect, and the breakfast is rich. The water playground in the hotel is suitable for both adults and children, and there is also a golf training ground. The hotel also has a Disney ticket sales point, and the shuttle bus to Disneyland needs to be booked in advance.

Should include at least... breakfast. Its a great place to go with family

We only visited for the holiday events and didnt stay in a room. Meeting Santa was BY FAR the best, most organized Santa meet and greet Ive ever experienced. I loved being able to book a specific time window instead of waiting in line forever. Santa was great! The value of pictures was incredible!! The ONLY complaint I have is the price of parking. $40 for parking is absolutely INSANE! The parking...

The Gaylord Palms in Orlando is extremely convenient to Disney and is an amazing hotel. it is a huge hotel with an amazing lobby and has a couple really good restaurants. We’ve only stayed there twice and both were during the Christmas season for their “ICE” extravaganza. They literally build a frozen venue inside the hotel that you walk through with big heavy coats on. Every year it is a different...

I've gone here annually for the ice festival for many years, and it never disappoints. The quality of the rooms is immaculate, but the best part is honestly the atrium in the middle, which is what makes the place so unique I'm the first place. There's so many cute things to see there like shops, koi ponds, and little reptile exhibits. I always enjoy my stay here and the hotel never disappoints!!!!...

ICE, featuring Rudolph was an experience. Was able to purchase group tickets online easily. Staff was super helpful and efficient. It was ridiculously cold obviously but really such a marvelous sight. The skill and craftsmanship is truly amazing. Downside was $38 parking. Yes, you read that right parking was $38, $30 if purchased before visit online. I cant justify that amount for maybe two hours...

I had an amazing time at Gaylord Palms Resort with my granddaughters on a very last-minute stay, and I was truly impressed. From the moment we arrived, the staff was welcoming and accommodating, even with our short notice. The holiday experience in December is absolutely magical. The seasonal décor, ICE sculptures, and festive atmosphere went above and beyond anything I expected. My granddaughters...

I came here to attend an exhibition. The service was extremely poor, practically nonexistent. We stayed three nights and the towels weren't changed. When we called the front desk to ask for new towels, they said we'd have to pay a $15 service fee. On the morning of our last day, at 8:00 AM, they asked if we wanted to extend our stay. I said I wasn't sure yet. The front desk staff then gave me a sarcastic...

The receptionists were also very polite! I was often worried because I didn't understand English, but the staff were very polite and helpful. Even when it was difficult to communicate, they smiled and explained things clearly, which put me at ease. I was able to stay comfortably thanks to their attentive attention to detail, and I'm truly grateful. I would definitely like to use your services again...

It's very clean and everyone was friendly.

Very excellent and I recommend it

It looks like a big hotel, but the service is really not up to par. The room service came the next day, but I didn't get up, so they took an hour to come, and then they never showed up again. They recommended two things to me during my stay, the first one was when I checked in, and the second one was a phone call directly to the room one morning. Not a good experience.

I didn’t know what it would be like before I went there. I was pleasantly surprised when I arrived. I think this hotel has friendly service, delicious food, beautiful environment, and complete facilities. I recommend everyone to book this hotel when coming to Orlando.

Solid option, I’d say this place is a great option for both Disney and universal if not staying on property at either

The most satisfactory hotel among all the hotels I stayed in during this trip. The rooms and services were good. It is worth recommending.

The overall experience was very satisfactory. The hotel is in a great location with convenient transportation and many restaurants and convenience stores nearby. Check-in was very efficient, the front desk staff was warm and friendly, and also provided local travel advice. The room was clean and tidy, warmly decorated, comfortable beds, and good soundproofing, ensuring a good night's sleep. The bathroom...

The environment is very beautiful and quiet, suitable for business trips and travel!

Couldn't be more satisfied, very comfortable hotel. Wanted to stay again, but unfortunately it was fully booked.

Very satisfied and like it. The staff is very nice

This Hilton is my favorite Orlando hotel! Great amenities and now they've refurbished the rooms, and they are beautiful! Very elegant and stylish! The lazy river and pools, large jacuzzi's, and the sports bar (the food is very good there!) are top notch! Got a great holiday rate and that made the stay even sweeter!

⭐⭐⭐⭐⭐ Personalized & Warm Our stay at Hilton Orlando was absolutely wonderful. From check-in to check-out, everything was smooth and professional. The staff was friendly, attentive, and always willing to help. The room was clean, comfortable, and perfect for relaxing after long days in Orlando. The amenities, pool area, and overall atmosphere made our stay feel truly special. We would definitely choose...

Probably one of the best Hilton stays I’ve ever had! The hotel was immaculate, updated, upscale, and had a calming atmosphere. The gym was fantastic (two StairMasters!), and self-parking (fee) was super close and convenient. My kids loved the pool, lazy river, basketball court, and hot tub. The adult pool was also great — definitely get a cabana (fee). There aren’t nightly activities, but the pool...

Short stay as this was was due to my flight being delayed and the airline providing the room. The rooms were very nice and well appointed. Hotel public areas were well kept and clean. Actually wished I would have had more time there to enjoy the property.. From what I saw, I would highly recommend this place for a stay.

I’ve stayed here before and I had a great stay both times. Room smells clean and is clean. I needed a fan to sleep and they brought one up with an extra blanket for my baby. There’s a lot to do on the property. My daughter went to the pool then went to the basketball court that they have to practice her shot. The fire pit is cozy and is a great touch. Overall I would stay again. The pool is open until...

Perfect place for a stay cation. Abundant amount of food choices, gorgeous pool and gym area.

Pretty good! It's convenient for getting to the parks. The hotel has a shuttle bus to the parks and the shopping village. Just note, there's no bus to Epcot, so don't wait around for it like we did! 😂 😂

We booked a fireworks-view room, and we could see the Epcot fireworks and light show. The shuttle bus made it easy to get to other parks, and there was also a boat option. You can take a nice walk along the hotel's waterfront. The room was small, and the bathroom was especially tiny. Both the hotel and Disney had a strong Christmas atmosphere, with beautiful decorations!

This hotel requires a boat ride to get to Hollywood Studios and Epcot, both ways, and the scenery is fantastic. For Magic Kingdom, you can just take the hotel's shuttle bus. As an official Disney-designated hotel, you get early park access, which means you can skip the lines and go straight to attractions, playing at least two rides without waiting – it's awesome! I highly recommend this place.

One of the classic hotels. Beautiful view with excellent transportation networks. Had a very good time with friends and families.

We enjoyed our stay at The Dolphin - it will most likely be our Disney “go to” hotel from here on out. It’s clean, beautiful and the lobby is big enough it doesn’t feel crowded. We appreciate that the “theme” is more adult/classy and there were minimal children running loose. The food options were good and the bar options were excellent.

Orlando Disney was absolutely fantastic! The service and facilities were excellent. Check-in at the front desk was fast, and there was always someone available 24/7 to assist. The lobby also features a Fuel convenience store where you can pick up drinks, fruit, and sandwiches, which was incredibly convenient! Both the Dolphin and Swan resorts offer frequent shuttle boats to all the parks. Will definitely...

Great location close to the parks with a shuttle. Only problem was the 9:11AM shuttle was full when we tried to book it. Try to book in advance.

The hotel was beautiful. We went two days after Christmas and all the decorations were still up. It was gorgeous. Then we went to Animal Kingdom and we really enjoyed the Safari.  Last but definitely not least we went to the Rain Forest Cafe at Disney Springs. It was awesome.

We have a great time at Caribe Royale Resort, it was sk convienent. Disney was within 10-15 minutes, about 5 minutes to the outlets, and restaurants. The staff was great as well.

The room is beautiful and luxurious, the location is good, the environment is comfortable, and the hygiene is excellent. The bathtub is super big and super comfy. It's just a shame there's no buffet breakfast, and the hotel bar closed early due to lack of business, which was very inconvenient.

Great facilities and comfortable suite. No complaints!

The place is beautiful. Elevators are slow and you kind of have to explore and figure things out on your own.

The best place I've ever stayed

This is a large hotel facility with a nice golf course, so if you play golf this could be a great choice. The rooms are a little dated but clean and so are the overall facilities but the staff are nice. It's almost something out of the 1990s with an older crowd.

This is one of our favourite hotels anywhere. We took our entire three generation family there from the UK a couple of years ago and this year we effectively added a two day stay onto a two week villa rental vacation just so that we could revisit the hotel and play the golf course. We did have a few complaints about two things. We visited the Italian restaurant’ Cala Bella’ and whilst we enjoyed most...

I absolutely enjoyed my stay! The pool and drinks were awesome and service was top tier!

Nice clean hotel. More lifts needed for a long corridor. We got room at the end of the corridor and the walk from lift was quite a bit.

Love this hotel. Has an array of food options, great rooms and pool area.

Everything was just wonderful! Very happy customer! Thank you! The Italian restaurant was just amazing, and CeCe our server was top notch! Everything was great! For the amount of people that go through that facility, a great job was had by all! From the check in to check out, excellent!

There was long hair in some of the towels. I was disappointed that there was no microwave. There was a loud noise in the room at 2 am, I reported it but no one got back to me. It was very disturbing. The housekeeping staff were unfriendly, no hello, no good morning!

Really great hotel very close to the South Concourse of the Orlando Convention center. Other concourses has a sky bridge to avoid the sun and rain! The rooms were spacious and clean! Hotel staff are attentive and always helpful. Having a Walgreens next door is also amazing to buy anything you might have forgotten for your trip. Overall a really great hotel!

great spot for a convention! All the facilities were great. Only glitch is the bar service at the pool bar is very very slow. Only one bartender doing everything, line was long and service very slow, too many customers for one bartender

We liked the facilities and polite staff with one exception that the Jacuzzi was over crowded than its limit and somehow dirty water. Overall stay was comfortable.

Not bad, a relatively large hotel in the area

Great place really enjoyed myself, coming back again

Right across from the Orange County Convention Center

this is the best location for OCC south/north facility - I wish the organizers let us know and that I stayed the full time. fantastic bell service!

Breakfast was very mediocre, not much variety. However, it's very close to Disneyland.

The amenities are old and bathroom is not clear the way I’d like. The shower water wasn’t heated up well, and hot water didn’t last long enough for 3 ppl for tow days in row. Parking charge is much higher than some hotels. Won’t return for sure.

Booked this for my bosses. I heard it was split into two buildings, so I assume it was decent since I didn't get any negative feedback. The price was quite high during the exhibition, but the surrounding area was alright. Orlando is a beautiful city.

Shower space is to small and narrow.. They also chargeed resort fee $30 each night. And charge for the parking each day $25 , so each day i got $55 additional expense. So It is not good to do shopping with the price listed on the web site.  I’m a hilton honor memeber but not really feeling well treated…

The room though old but neat and clean. The makeup of room is sub-standard, I travelled with a group of 6, our hotels room sometime is not fully cleaned up, either did not refill tea/coffee, or left the dirty towels somewhere. When arrive at the hotel 3 of us did not have any shower gel refilled. I informed the reception to refill my tea bags (only provide 1 black tea and 1 camomile tea, which other...

Breakfast is nice, service is good. One day the batheroom door is locked at about 22:00 in the evening, service people come in 10 minutes to open the door.

We had a fantastic 5-night stay! The rooms were spotless, the location was perfect, and the shuttle to Epic Universe made everything so convenient. From the moment we walked in, the customer service was exceptional — you truly feel pampered here. A special shoutout to Rehato, who went above and beyond to make our stay unforgettable. He was incredibly caring and genuinely wanted to make sure we were...

Here’s the updated short version: ⸻ We stayed at Loews Sapphire Falls from Nov 29 to Dec 1 and had an amazing weekend. The staff was great, the food was solid, and the whole resort has a relaxing vibe. The holiday decorations were beautiful — the lobby tree is stunning, and the woven lantern ceiling art is gorgeous in person. We also brought our service dog, and they surprised us with a little...

My husband and I recently stayed at the Sapphire Falls Resort for our honeymoon. We honestly cannot say enough good things about this hotel. From the moment we entered to check in with Ornella we knew this was going to be an amazing experience. She was so welcoming and unbelievably kind. The rooms were spacious and clean and the view from our room was magical! The restaurants at the hotel were great...

We go all the time, multiple times a year, we must have been twenty times. Just got back today from celebrating our honeymoon, we had a blast! At the poolside drum restaurant Jerry & Nico were awesome! Nicest and most helpful people! We loved them, they definitely help make this important time in our life super memorable. The rooms were clean and we love the fragrance! We were blessed to have cold...

I had an amazing two-night stay at this hotel and truly couldn’t have asked for a better experience. From the moment I self-parked my car, the Bell Services team made everything effortless. Gina, Lauren, Gigi, Hector, and Zach were all outstanding—friendly, professional, and incredibly helpful. They made sure my bags were taken to and from my room with care, and their service really set the tone for...

everything is perfect there, just love it

Second time staying at this Universal Hotel. Hotel is generally nice and very convenient.Service is pretty good too.

Christmas travel meant expensive room rates, but thankfully, every guest received a Universal Studios Express Pass, which made it worthwhile.

👊 I first have to acknowledge and give a fist bump to so many people who made this trip the way it is! We absolutely love the staff! Starting with Victor at the front desk, Mark Matt, and Nicole of concierge, all of the guys over at the luggage desk,👊 Skylar of Jake’s American Bar made our fist meal so special for our anniversary Also Bryan aka Raptor treated us so kindly! Charmaine of the Orchid Lounge...

Absolutely gorgeous resort within walking distance of Universal Studios parks. The grounds are meticulously maintained and every employee we met offered impeccable service. They have daily housekeeping and it was outstanding! The rooms are well maintained, with large oversized bathrooms and ample drawer space for storing your clothes. We had a theme park view and it was just lovely. I really can’t...

We loved the hotel but encountered a few problems with our room unfortunately. The location is great we loved the water taxi to the parks and the express passes but they weren’t really needed during our trip as lots of rides were walk on

The inly thing I could fault was the signage to anywhere. There are none. We walked 30min. Round two hotels. For what should have been a few minutes cause once of the boat taxi for the first time no signed for lobby or anything. Same in morning sign to water taxi then no sign to say get life to floor one. Tbh this seems to a standard thing round universal. No sign or basic sign to everything toilets...

Right on Universal Orlando property within walking distance to Universal Islands of Adventure and Universal Studios. Nice size room, comfortable bed, and wonderful walk in shower Everything was nice and clean, but the pond out front did have some trash that should be fished out. The staff was polite and welcoming. I liked that you could text the front desk directly. I gave a 9 because of a problem...

Really close to the Universal parks Room was beautiful and had everything we needed. Beds were very comfy. Rooms and hotel in general was very clean We were checked in with no issues, staff very friendly and helpful.

The hotel is perfectly situated for access to islands of adventure, citywalk and universal studios. It is either an 8 minute walk or a few minutes in a water taxi direct to citywalk. The express passes were a lifesaver when it was very busy at the parks plus early entry was good.

Excellent location, nice staff, heated pool and spa is fun.

Close to Disney springs…. Shuttle bus available from hotel to parks… great pool area with lazy river!

Nice area, the phone wasn’t working, we informed them for the 3 consecutive days we have stayed and no one fixed it. Every time we needed anything in the room we had to walk down to ask for it

My mom and I go to WDW monthly and have tried all sorts of hotels, both on and off property. This HIlton is one of our favorites from a value standpoint. The location only makes sense if you're planning on taking advantage of Disney Springs, which is 500 meters from the hotel via elevated walkways, because it has lots of good restaurants, whereas the hotel itself doesn't. The lazy river pool is...

Although an older property this was very clean. My biggest complaint was the shared door between two suites (strangers in the other room) was that you could hear EVERYTHING through that door!  Also, the sink in the bathroom was not draining so that is a gross point.  Service was outstanding and in a pinch we would stay there. Bring an extension cord if you need to plug anything in. Not enough plugs...

Hilton Orlando Buena Vista Palace was absolutely perfect — from the spotless rooms and stunning views to the excellent amenities, convenient free shuttle to Disney, and the deliciously hearty breakfast that started each morning right. The only reason I’m giving 3 stars for service is that the day before checkout, housekeeping didn’t come by to clean the room.

FACILITIES ARE WONDERFUL. FULL KITCHEN.

The service staff is friendly and patient. They provide shuttle service from the front desk to the room. The room is spacious, bright and clean. The kitchen is well-equipped with daily knives and forks, washing machines and dryers. It is very friendly for home travel. There is a shuttle to Disneyland in the morning and evening. But the distance is not far. Uber is about $15 during non-peak hours. The...

A great holiday apartment hotel! Our family had a great holiday there. The room is big and all the equipment is new. It takes 15-30 minutes to drive to Disneyland, which is convenient for access and close to the nearby supermarket. The surrounding environment of the golf course is very comfortable. Because my wife loves to eat lunch, except for the problem with the range hood, everything else is very...

The hotel is big, the rooms are spacious, the hygiene is good, there is a washing machine for cooking, and the facilities are very complete. Everything is good, but there is no daily cleaning service. When I called to ask, I was told that it would take 3 days to clean, which is a bit inconvenient!

The elderly are very satisfied with their stay. It is really good.

Located less than 20 minutes from Disney World There are two double beds, a large large bed, and a large bathtub. Migration can be a satisfying experience. I was also impressed by the quick response to service requests via text. Recommended if you are planning a family vacation.

Love this hotel! Free airport shuttle provided by the hotel is so convenient. They arrange a shuttle to pick you up once you arrive at Orlando airport. Self-laundry service is also excellent. $10 for washing and drying your clothes. A stroll by the lakeside in the morning is a bonus. Clean room with firm mattress, the best stay in Orlando.

The room was spotless. The shuttle service was a great one perk and the location was very close to the airport. Let me not forget the very friendly restaurant staff!

Rooms are spacious and clean. Beds are super comfortable. Check-in expert was great. Shuttle to airport was on time and comfortable. Definitely will stay here again!

Needed a place for a quick one night stay. The hotel was beautiful and I wish I had an opportunity to be there a little longer…

Gorgeous hotel. Impressive from beginning to end. Room beautifully decorated and spotless. Comfortable beds and quiet room even though hotel was completely booked and my stay was over a Friday night. Every staff member was friendly and very helpful!! Wonderful overall experience. Will definitely stay here again.

Excellent rooms and service Amazing staff warms welcome all the time

Overall, thought everything was top notch and my family and I had a great stay. Amenities onsite are great, wouldn’t have to leave the property if you don’t want to, and plenty of activities for all ages

The room was amazing! The only things that made the stay uncomfortable were that the staff was unsure of why a green bag was placed outside our room. Along with us registering through ******* they didn’t have a consecutive stay, they left 3 “thank you for staying” cards. We were stressed that we were going to come back to the room and its locked because the hotel and ******* don’t effectively communicate...

Wonderfully placed for Disney and a beautiful resort

As a non owner I always get one of the worst rooms and views are the only regrets but yo be expected. Everything else 10/10

We would've thought that, for the price we paid, breakfast would've been included. Also, we had to walk/ drive mornings to the main building just for a bagel and coffee. The room did not have cream for the coffee- or son's didn't, either- and when we called the front desk they said someone would bring us some in a while. When they came they brought more coffee, still no cream. I called them back-...

Very nice resort with spacious rooms. Be prepared for a five part check in. And the attempt to sale a time share meeting. Ubers got lost multiple times. You’ll also have to wear a security band.

Beautiful environment and convenient transportation

It feels great and the lake view is beautiful.

The hotel has rich entertainment facilities

The hotel room facilities are relatively simple and there is room for improvement. The landscaping outside is beautiful. The breakfast is very average and the parking fee is expensive. But the front desk staff is very nice. I will not book again.

At first, we were given a room at the end of the corridor, and it was on the second floor. There was a musty smell when we entered... It was hard to rate it. After paying 50$, we were upgraded to a normal room, which was slightly better. I will not book a second time. The room was very old and the decoration was as bad as Holiday Inn.

The suite is very spacious, the two rooms are well soundproofed, the hotel has abundant facilities, and it is very fun to bring the children to play. The water temperature of the swimming pool is very good, and the children are not cold at all.

Great location, easy check in, friendly staff.

One of the best buffets in Orlando! Pool,Splash pad and slides for kids. Relaxing movie night at pool we saw little mermaid. walk across to Sea World. You will be charged $45 for resort fee and parking is $36 dollars self park !

The room is very big If you want to go shopping, you have to drive for 10 minutes.

Very close to Sea World, very convenient. The room was too old and the bath towel still had big holes.

The environment is very good, the service is attentive, the air conditioner is not warm, and the room is changed quickly

Great. Service is also very good.

Extremely impressed with our check in experience with Hillary who was still training, she did everything possible to arrange the perfect room for us despite my exacting requests! The room was clean,renovated and beautiful with amazing views. The pools are warm and large with plenty of sunbeds and towels readily available. All excellent!

Comfortable stay with good concierge staff to handle theme park ticket purchase. Appreciated the help of one reception counter staff to book fabulous.com shuttle bus through app to Magic Kingdom theme park for us. The same bus also routes to EPCOT for every one hour. The Disney Springs park is nearby in walking distance as a very attractive tourist spot.

The service is always friendly here in any aspect of the hotel. You can not beat the location and being able to just cross the bridge to Disney Springs which is so convenient.

No airport shuttle. No club level. Service was friendly and professional. Easy check in and check out. Would recommend.

Check In was a breeze. Very friendly restaurant and market staff. Easy to get to Disney Springs and my conference downstairs. The conference room was too cold! Went in November so maybe they are used to hot Florida summers and had the AC turned too far down. I would go back if necessary to be in that area.

We love the proximity to Disney Springs. We have stayed at this hotel many times and love it. We got our free water and coffee vouchers when we checked in and picked up some quick eats at the Market Store. There was live entertainment in the evenings when we were there and we enjoyed sitting in the lobby listening to it while having a drink. The room was spacious and clean and met all of our needs...