1st off I had check in problems. They wasn't sure if I made a payment. 2nd the elevator made scary noises each time like it was going to break down. 3rd hair was in bathtub and floor. 4th the bathroom door was broken. 5th the AC makes a loud noise when it comes on and while running. Crazy part was when checking out the family before me was complaining about something and the family after me had rowches. The only good thing was the elevator smelled good and the pool/ cabana area was clean.

Great location and Great value. Hotel served its purpose.
We were blessed to stay on the 11th floor. We didn’t see or hear many people on our floor, which was great.
However, upon arrival I did notice several things that can easily be fixed. There was mold in between the tiles in the shower, the pizza menu was laying on the floor soaking wet, you couldn’t change the thermostat ( cover also did fall off ) and there were some rust spots on the TV stand. My mother and father in-law stayed in the other building and had issues with their toilet.
You need to give them your ID in order to use a luggage cart and there’s a $35 charge to clean your room daily. Not sure the reason why but I feel that should be included with the price you pay.
Not sure if I would stay here again.

Not sure how this hotel qualifies as a “4 star hotel” but we booked it as a cheaper option while attending a trade show.
Suggest spending a little more and getting a better place that has a lobby bar / cafe & at least some atmosphere.. felt like a ghost town.
Don’t expect any food or drinks at the hotel, their kitchen is closed, no vending machine either, this could be helpful as guests need bottles of water.
Shitty coffee machine in your room which looked old and wouldn’t even bother using it.
There’s no housekeeping either, but available at an extra cost.
Our room was spacious due to having 2 king beds. Cleanliness was ok and staff were friendly.
Waiting for hot water for your shower is hilarious. Takes about 10mins to come through and when it does, it’s gone before you know it.
Kids staying were super noisy and seemed to echo through the room walls.
Hotel fees included access to the fitness Centre which we couldn’t locate or see signs for.
Location was not great for our trip and felt like you’re in the middle of nowhere.
The weather was rainy during our stay so we had to uber a lot.
We were lucky to check in early as we had been traveling a lot. Just disappointed as we expected more out of the hotel due to the photos.
Set your expectations for a nice motel..