Stayable Orlando at Florida Mall in Orlando

Good customer service but I didn't like the food.

This was THE WORST experience I have ever had at an Arby's. My fiance and I were both ill immediately after trying to finish our sandwiches. We both ordered the Beef'n Cheddar and there was hardly any cheddar and the meat tasted disgusting. I had also wanted a milkshake only to be told, rudely, that the machine had already been cleaned at 9:27pm and they weren't available any longer. I normally love Arby's but this was utterly disappointing and disgusting. I don't know if I will ever visit that establishment again unless there are major changes. That food wasn't suitable for dogs. If I wasn't in a hurry to get home, to put kids to bed I would have taken that nasty food back. I will be contacting corporate or the next chain of command as I feel it is necessary so that no one else becomes ill. I don't want anyone else to get sick from their lack of proper food prep procedures as I can only imagine that is the issue. I hope this finds the proper individual that will correct the problems at this particular restaurant.

The drive thru person forgot my bottled water and wait was more than 10 mins for one car in front of us on a Tuesday night

This place was a great place to go at one time, now the cook has an attitude problem and refuses to take call in to go orders.... Who would want to sit in this nasty place to eat?

The worst breakfast I've ever had. Tammy was my server. No personality. Never even smiled. Don't understand how she's still working there. We ordered a waffle with peanut butter came out covered in peanut butter. Order hash browns scattered well but they were not scattered nor well done. I wanted just 1 egg scrambled med Came out hard. Never ever would I go to that waffle House again.

My first and last visit to this place. Grimy and sticky. The only thing saving it from one star was the waitress. She was friendly and did a good job.

Met my parents there for lunch, very good food and our sever Viviana also very good, however I was surprised and bothered by there billing system. They brought a total bill for $50 then after I gave my credit card they added the tax and a 15 percent gratuity without letting me know. When I asked the server she said that the only to remove the gratuity she needed to call in the manager??? I was prepared to tip 20 percent, however instead I’ll just not return. I would rather not do business with a place that isn’t honest.

This is a terrible place for getting orders correct. Several times now they have got my order wrong. Usually it is caused by an islamic girl on the drive thru position. I will not be stopping here anymore, this place has been given enough chances now.