Hilton Vacation Club Cypress Pointe Orlando in Orlando

Checking in was great. The lady who helped us was lovely. It was all downhill from there.

The rooms smelled musty and gross and like they'd tried to use cleaner to cover bad smells. Everything was worn and tired. The water spigots didn't work consistently, water pressure was terrible, beds were uncomfortable.

I've stayed at many of these timeshares by Disney, none have harassed me about joining at all, this location did my whole stay by text.

They announced they'd be coming into our room one of the 3 days we were there sometime during business hours. No indication of which day or time. They left us a note at our door the day before the first possible day saying it would be happening and we had no choice.

Night 2 water started dripping from the light fixture above the shower. This is extremely dangerous, luckily I noticed as I was stepping in and didn't take a shower under the dripping electrified water. This rendered one bathroom useless. I reported it, they said they would fix it the next day, never heard if they had but it wasn't dripping that evening. Night 4, water starts POURING from the light fixture, then continued dripping.

The GFCI in the kitchen was tripped starting day 4 and if you reset it it just tripped again, so much of our kitchen wasn't working, there was constant clicking, and again it just felt very unsafe to have electrical not be working like that.

That room was so big as described and having the space is nice, but I'd choose one of the many other similar properties that are way better in the future.

Stayed at this “Hilton Club” for two nights in one of the smaller accommodations. Pictures are said to speak a thousand words, but they can also hide just as many. The room itself is well appointed and thoughtfully designed, with all the amenities you’d expect. Unfortunately, it also comes with paper-thin walls.
If you’ve ever wanted to hear your neighbor’s “funny chair story” at 12:30 a.m. despite never having met them, this is the place. Add in the guest across the hall with an apparent door-slamming hobby, and you’ll enjoy echoes worthy of Thor’s hammer reverberating through the entire floor.
In short, the room looks like a luxury retreat but sounds like a college dorm built out of cardboard. If your idea of a good night’s rest includes involuntary participation in your neighbors’ late-night lifestyle choices, this may suit you well. Otherwise, consider it a masterclass in how thin walls can undo even the nicest décor.

Very bad and will never go there again, check out on 10 am and i didnt remember to check out on time and was outside to drop the rented car , the room service came knocked the door strongly , they scared my kids to push them go out Then the security guy came to push go out !!! They didn’t call the room before come do this **** they push and scared my kids and asking my kids pay extra night If late , so strange so bad people will never go there again,
You can ask me to pay that 200$ normally because i forgot checkout 10 am it will Beter than that gangs
behavior

Hotel manager said that is her system should do that !!!