Waldorf Astoria New York in New York

Great location, outstanding service, beautiful rooms.

This was our first stay at the newly renovated Waldorf Astoria NYC and it will not he our last! The hotel is absolutely beautiful. A truly magnificent hotel. However, the implacable service is why we will come back to the Waldorf Astoria NYC. Everyone we encounter from check in forward has been genuinely caring and accommodating. Ms. Sabata and Ms. Lauriane hospitality exceeded our expectations. We came to NY to celebrate our anniversary and Ms. Sabata took upon herself to make sure our celebration will be memorable. We were upgraded to a premiere one bedroom suite that left us speechless. And the treats to mark our anniversary just kept coming: A breakfast treat with a candle, a decedent chocolate cake and champagne waited for us in the room, and an anniversary parting gift. Ms Sabata energy and personality made us feel like we were guests at her home. Ms. Sabata is the reason we will back to the Waldorf Astoria.

Called in for cocktail, grand entrance, amazing architecture & eloquently designed.

Beautiful hotel with intriguing history and THE BEST staff!!

What an amazing experience staying in this magnificent hotel for the last night of a two week journey in the USA! My husband and I were delighted when we heard the hotel had reopened in the summer after many years of refurbishment, and that we were able to stay there during our visit to NYC. From the moment we arrived we knew we were in a special place. On checking in, Molly, gave us the warmest of welcomes and could not have done more for us during our stay. She went above and beyond to make sure our stay was absolutely perfect. Our upgraded suite was beautiful, and the special touches she arranged to help celebrate the end of a big birthday trip were much appreciated. The hotel itself has been restored to its original glory and more, with original features married very successfully with modern technology to ensure everything was at the touch of a button. It was like stepping back 100 years and walking into a magnificent new hotel; we could feel the history. Peacock Alley was spectacular with the clock taking centre stage. We were lucky enough to be there for Thanksgiving and at a time to enjoy the amazing decorations. We dined at Lex Yard and were very happy to have Silvan looking after us and ensuring we had the most fabulous dinner. All in all, our stay at The Waldorf was the highlight of our trip. The hotel is stunning, our suite fabulous, the ambience was buzzing, the food was delicious, but most importantly, the staff were superb- they are without doubt a huge asset to the hotel.

Newly renovated and fantastic. The hotel has staff from Singapore and Hong Kong who speak Mandarin and Cantonese, making it one of the most welcoming hotels for Chinese guests. Breakfast offers two restaurants to choose from, both with excellent food, including good Japanese cuisine. A top choice for anyone visiting New York.

My wife and I spent my 70th birthday at The Waldorf Astoria in New York City. The newly renovated hotel is spectacular! Our suite was amazing! The food, service and views from out hotel room were so great! Everything about this hotel is perfect. My wife and I will being going back to The Waldorf Astoria yearly for special occasions. We took away memories that will last a lifetime.

There’s Luxury Hotels and then there’s Iconic Luxury Hotels that Define themselves with Stunning Views inside and out, Decadent Decor that wraps around you with Warmth and Beauty, Sumptuous Cuisine and the final and most unique important Element… a Kind Caring Helpful Respectful Professional Staff that Believes every Guest is a King Queen and their children are Princesses and Princes❤️. Yes, the Staff are the Secret to the Waldorf Astoria’s Fame and Reputation. From the second you arrive to the moment you leave, the Staff will surround you with Love and Respect…they Love their Job, they Love their Management and Love their Guests. The team assembled at Waldorf Astoria is the creation of the management who only accepts the Best of the Best and a mutual respect Bonds them together. All the staff I met were really complimentary and appreciative of their management. We travel the World and haven’t seen a better run hotel EVER. It was a Dream wrapped in a Fantasy…I’m going to give you insight into our stay by copying a text I sent to our Favorite person in the hotel( Among so many STAR Staff). Sabata S. Ass’t Director of Rooms) created a Dream Anniversary Celebration for us that touched our hearts and warmed our Souls…” Thank you for all the love you and your team showed us, the Waldorf Astoria Reopening was thrilling for us but your team made the Experience Phenomenal and touched our HEARTS… creating memories we will Cherish forever. Your team was unbelievably Gracious, each and every person treated us like FAMILY and I’ll never forget how you and your team not only treated us like Royalty but we could see so much kindness in their eyes. You all made our Anniversary Absolutely Unforgettable with unending personal touches. It’s known that the eyes are the windows are the window to the Souls, your team and so many other departments were unbelievable kind caring and sweet. Your doormen were Spectacular and I mean every one of them, housekeeping and housekeeping Ambassadors were incredible like “Deang”… room service and all those who had balloons, Happy Anniversary Letters, treats, champagne and snack filled our Hearts with so much Joy. Susan and your whole team would thank us for sending treats and with so much Love in their tone and expressions…our purpose was to let them know how Special they are to us and we Love them too as we Love and adore you. Taking time from your Italian well deserved vacation and checking in with us was beyond SWEET AND CARING (we know you kept in touch with your team to make sure we and all your guests were Happy and Spoiled with Kindness), you’ve touched our Hearts and Souls.” LOVE AND LIGHT TO YOU AND YOUR TREAM and WE SHALL SEE YOU SOON ❤️, WARM REGARDS JACK AND ALICIA

I have been blessed to stay at many exceptional hotels around the world. I do have to say that the remodel of this hotel is stunning and very classy. What I didn't expect was that the employee service would be exceptional. During my stay I received a phone call to my cell phone while I was in the lobby of the hotel on another call. I let it go to voicemail and it was the hotel checking on my stay. I called back the hotel to speak with Maryam Hamedanizadeh, the Assistant Director of Rooms. I shared with her how impressed I was, not only with the hotel, but for the kind follow-up. She came to the lobby to greet me herself! She handed me her business card and told me a little of the history of the hotel and many of the services it had to offer. I texted her later that day to tell her how impressed I was with taking the extra time and being proactive. She even set reservations for me at one of their two top notch restaurants! Now that's service! Maryam and this hotel are a class act!

The long-awaited renovation and reopening of this hotel was a challenge that I believe was not just met, but redefined. Starting with our room, the spaciousness, décor, and finish made for a homely feel rather than a typical hotel. The cleanliness of the room was amazing. We were celebrating our anniversary which we mentioned at check in and this was recognized by everyone we encountered. The service throughout the stay was wonderful. From the moment we alighted from our taxi to the tour we received of the room, everyone was super helpful and made us feel welcomed. Megan graciously gave us an impromptu tour of the lobby area after check-in. Sandra provided us with a small token to commemorate our stay. You could tell that the staff actually wanted to be there as opposed to just going through the motions. We dined at the Lex Yard and Saiyda, our server, was excellent! The Waldorf salad was as tasty as we expected. We also had the lamb and the monkfish which were both delicious. We had in-room dinning for breakfast and thoroughly enjoyed it. I was able to hear the streets of New York from my room but that actually added to the ambiance of the location of this property. You're in the heart of midtown, Manhattan and all that has to offer. We really enjoyed our stay and would recommend this hotel with no hesitation. Good job Waldorf Astoria New York!