Paralia Khem Beach Phu Quoc Hotel in Phu Quoc Island

1: the view from the room was just a stone wall!!!! That’s very degrading!!!!

2: the food are in the morning was not clean and not maintained as per standards!!! Plates were old and stained…..limited options for breakfast in the given money range!!!

Terrible hotel. Avoid it if you wanna save your vacation. We left 2 nights early because we couldn't take this place anymore.
The cleaning is terrible. To the point that we come back to the room after cleaning to find dirty coffee mugs, hair in the floor and dirty toilet (that by the way wasn't dirty before).
The rooms are uncomfortable. Everything is make to be as cheap as possible. To the fact they glue the lamps and give you 1 toilet roll a day.
The food is absolutely terrible. No taste, rotten fruit, no milk for coffee, cold sup and cold coffee. If you are vegetarian you will stay hungry. Even the rice has neat, and when I asked to get at least white plain rice so I'm not hungry they refused.
My parents arrived to get a room with a window facing a wall. It was not mentioned and hidden in the photos. They refused to help or take responsibility. Only after booking interfered they got another room.
There was construction right near us, starting at 7.30 in the morning. And of course, nobody had told us that this was going to happen or apologized for it.
The service is unhelpful and rude. The staff refuses to help, doesn't smile or say hello. They speak terrible English and make no effort to improve any complaint. I asked to see a manager and always got the response the manager isn't there.
When we said we are leaving early, because the conditions are unacceptable, nobody agreed to help us in any way, apologized or took any kind of responsibility. The only compensation we ever got was from TRIP, for one night, but nothing from the hotel.

only plus side - close to the beach