Kloest Hotel in Durres

On arrival I was told despite having a confirmed and fully paid for in advance hotel booking that due to another receptionists error in allocating the rooms they would be able to squeeze me in for one night and will sort something out the next day.
From the room I was allocated which did not look that great I managed to contact the hotel booking company who immediately cancelled the booking and issued me a full refund within an hour.
It was when I was trying to leave the premises that the scruffy looking owner manager questioned my reason for leaving and seemed not to understand the fact that I did not jump up and down in joy on being told he would move me to another hotel the next day all the while as the very nice young receptionist looked on in embarrassment.