DiliJazz Hotel & Restaurant in Dilijan

Our stay at Dilijaz Hotel was truly special. We came as a couple to celebrate my husband’s birthday, and from the moment we arrived, everything felt warm, personal, and unforgettable. We were given a lovely room with a beautiful view, and since it was a quiet non-season weekday, the peaceful atmosphere made our stay feel even more exclusive. The thoughtful birthday cake with a candle prepared in our room for my husband was such a touching gesture and made the celebration even more memorable. We also loved the hotel’s natural setting, with its charming walking trail into the surrounding forest, and the cozy evenings by the fireplace in the reception area. A special thank you to the staff member who carefully prepared and looked after the fireplace for us , it added so much warmth and charm to our evening with nice drinks. Breakfast the next morning was beautifully prepared just for the two of us, with a wonderful variety of fresh and delicious options. Our sincere thanks to Naira, David from the reception, the staff member who prepared the fireplace, and the gentleman responsible for our breakfast for their genuine care and exceptional hospitality. They made our stay feel intimate, exclusive and truly unforgettable.

I loved the big, well-appointed rooms and the stylish interior. The location is superb, making it easy to explore the area, especially Haghartsin Monestry and Lake Parz, and the food is delicious. The only downside is the limited walking space, which can feel restrictive for longer strolls.

We booked Dilijazz Hotel hoping for a relaxing escape, and while there were some enjoyable aspects, the experience overall didn’t quite meet expectations — mostly due to the unprofessional and unwelcoming attitude of some staff members.

It's important to note that this review reflects my personal impressions and priorities, which might differ from others in our working group, as we were staying separately during the visit.

We had a spa session booked, but unfortunately, the staff member attending to us appeared visibly disengaged. She sighed frequently, seemed irritated, and created a rather uncomfortable atmosphere — not ideal for a service meant to help you relax and unwind.

The pool experience was also underwhelming. Although it's officially open until 22:30, we began feeling unwelcome around 20:00, as the staff on duty expressed a desire to leave early. This made us feel like we were intruding rather than being hosted.

The food was average — not bad, but not particularly memorable either. Considering the relatively high prices, we expected something more refined.

On a positive note, the hotel’s location is lovely. It's nestled in a peaceful, green setting, perfect for a break from the city and to enjoy some quiet and nature.

Cleanliness was acceptable — not spotless, but not a major issue either.

While there were aspects of the stay we appreciated, the consistently poor hospitality stood out. For the price point, a higher standard of courtesy and professionalism would be expected. That said, I did notice a response from the hotel administration acknowledging feedback. Should I return in the future and see genuine improvement, I would be happy to update this review accordingly.

Dilijazz is a truly special place! The location is beautiful, the view is absolutely stunning, and the atmosphere is so relaxing. The restaurant serves delicious food, and the staff were kind and attentive. Highly recommend for anyone visiting Dilijan

We recently returned from an incredible trip to Armenia. While Yerevan was vibrant and full of life, it was our time in Dilijan that truly left a lasting impression—thanks to our stay at DiliJazz Hotel.

Despite the rain during most of our visit, we had a wonderful experience. The hotel is nestled in a perfect location, right by a river and surrounded by the lush beauty of nature. The architecture is a striking blend of creativity and modern design, adding to the charm of the setting.

What truly made our stay exceptional, however, was the staff. Words can hardly express our gratitude. Every member of the team was warm, professional, kind, and genuinely welcoming. The hotel was spotless, the food was absolutely delicious (huge compliments to the talented chef!), and the level of service was top-notch. The management clearly pays attention to every detail and treats their guests with care and thoughtfulness.

One moment, in particular, will stay with us forever. When the staff found out we were in Armenia to celebrate my mother’s 90th birthday, they went above and beyond. The restaurant surprised us with a live band serenading her with “Happy Birthday,” joined by the entire dining room followed with a special dessert topped with a candle and a stunning fruit plate - all beautifully arranged by Arsen and Liana. It was truly magical and we thank you!

Thank you, Dilijazz, for making our trip unforgettable. We can't wait to return.

We had an amazing experience both at the hotel and the restaurant. Staff is extremely helpful, rooms are clean, the pool is a combo of nature and modern, and the food and the overall vibe is fantastic. I highly recommend this place!!!