Shangri-La Sydney 5*, Sydney (Australia): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Deluxe Double room Opera House City

Wireless internet, air conditioning and private bathroom

Beds:

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Deluxe room Opera House City

Private bathroom

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Executive Double room Darling Harbour

Wireless internet, air conditioning and private bathroom

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Executive room Opera House City

Private bathroom

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Executive Double room Opera House City

Wireless internet, air conditioning and private bathroom

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Deluxe Harbour Bridge Double room

Wireless internet, air conditioning and private bathroom

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Deluxe Harbour Bridge room

Private bathroom

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Executive Sydney Harbour room

Family room with bathroom

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Executive Sydney Harbour Double room

Family room with internet, air conditioner and bathroom

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Double Horizon Club room Darling Harbour

Wireless internet, air conditioning and private bathroom

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Double Horizon Club room Opera House City

Wireless internet, air conditioning and private bathroom

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Premier Harbour Bridge Double room

Wireless internet, air conditioning and private bathroom

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Premier Harbour Bridge room

Private bathroom

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Grand Premier Sydney Harbour Double room

Family room with internet, air conditioner and bathroom

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Sydney Harbour Double Horizon Club room

Family room with internet, air conditioner and bathroom

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Grand Premier Sydney Harbour room

Family room with air conditioner and bathroom

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Harbour Bridge Suite

Air conditioning and private bathroom

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Executive Sydney Harbour Suite

Family room with air conditioner and bathroom

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Deluxe room Darling Harbour

Private bathroom

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Deluxe Double room Darling Harbour

Air conditioning, minibar and shower

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Executive room Darling Harbour

Private bathroom

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Presidential Suite

Wireless internet, air conditioning and private bathroom

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Ambassador Suite

Wireless internet, air conditioning and private bathroom

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The Rocks Suite

Air conditioning and private bathroom

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Royal Suite

Wireless internet, air conditioning and private bathroom

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Sydney Harbour Horizon Club Suite

Family room with air conditioner and bathroom

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Tower Horizon Club Suite

Air conditioning and private bathroom

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Spa Horizon Club Suite

Air conditioning and private bathroom

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Premier Sydney Harbour Double Horizon Club room

Family room with internet, air conditioner and bathroom

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More rooms

Description

Hotel opened in 1992, renovated in 2011. In this hotel 560 rooms, 36 floors.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Western, Chinese, American, Continental, Gluten-free, Vegetarian Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is AU$145.00 (approx. US$103.28) per night. This property accepts credit cards and debit cards The deposit will be returned to the original account of payment .
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, MasterCard, AmericanExpress, UnionPay, DinersClub, JSB
Check in time: 15:00. Check out time: 11:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
Shopping on site
Computer
Air conditioning
Elevator/lift
Currency exchange
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Television in lobby
Terrace
Private check-in/check-out
Fire Extinguisher
Outdoor furniture
Reception desk

Rooms

Bridal suite
Non-smoking rooms
Soundproof rooms
Room service
VIP room amenities
Smoke Detector
Cable TV
TV
Minibar
DVD Player
Hairdryer
Shower/Bathtub
Bathtub
Shower
Wardrobe/Closet
Bathrobe
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service
Telephone
Iron

Meals

Bar
Coffee/tea for guests
Breakfast
Breakfast in the room
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Bottled water
Kettle

Internet

Free Wi-Fi

Transfer

Shuttle
Car rental

Languages Spoken

English
Multi-language staff
Japanese
Chinese

Tourist services

Tour assistance

Recreation

Hiking
Sun Deck

Parking

Parking

Pool and beach

Swimming pool
Spa tub
Beach/pool towels
Heated swimming pool

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities
Gym

Beauty and wellness

Massage
Steam room
Beauty services
Sauna
Spa

Kids

Babysitting and childcare

Pets

Pets Not Allowed

The nearest beach is located on the distance of 3350 m. It takes 50 minutes To the beach!

Street view

Video: Shangri-La Hotel Sydney | December 2025 Stay Review

Map

Reviews

Cleanliness

Amenities

Location

Service

05.02.2026 Guest

Location: Excellent! It's near Circular Quay, so you can easily get anywhere in Sydney by ferry or bus. However, the walk back to the hotel is an 'agony hill' – it's incredibly steep!
Service: There was one Asian-looking female receptionist who was quite mean, but everyone else was very welcoming and enthusiastic.
Environment & Hygiene: As an established hotel, the hygiene and environment are very good, and it's always packed with guests. Even without a view of the Sydney Opera House, the scenery from the high floors is still beautiful.

26.01.2026 Guest

Sydney truly is the Chongqing of Australia, so many hills! I was absolutely breathless walking up to this hotel 😮💨. The room was a bit dated, but it was fine – you could call it 'old money' style. The bar view was absolutely spectacular! However, the food was really not good.

24.01.2026 Fengzhongdelingzi

Even though it was renovated in 2006, the facilities and service are excellent. I had a very satisfying stay. The executive lounge and room views are absolutely stunning. I'll definitely stay here again next time I visit.

21.01.2026 Guest

Just a five-minute walk from Circular Quay, and about 20 minutes by train to the airport. However, there's quite a steep slope leading up to the hotel from the pier, which is a bit inconvenient. The Opera House view room offers great value for money.

10.01.2026 Huikudeyuzxy523

The rooms are a bit old but very well-maintained. The Executive Room offers excellent views of both the Harbour Bridge and the Opera House. Many hotel staff can speak some Chinese, and the breakfast is decent. The hotel is located up a steep hill, which can be a bit challenging if you're carrying luggage. Of course, the main reason to choose this hotel is for the views; otherwise, hotels near QVB are more convenient for getting around.

10.01.2026 Guest

The hotel is located on a steep slope, making the walk to it a bit challenging. However, it's very close to the station and also conveniently located near the sightseeing bus pick-up point. The room was decent and met expectations for the price. The hotel staff were quite polite.

02.01.2026 Chuancangniubaoniu

The room has a great view. The hotel's location is also excellent, very close to the harbor. There are many shopping malls and restaurants nearby, all within walking distance. It's also very quiet at night, making for a great sleeping experience.

25.12.2025 Guest

Thank you for creating unforgettable experiences and I really enjoyed breathtaking views on the 30th and 34th floors, a truly inspiring place for spending time with your loved ones and enjoy the most beautiful memories. Big thanks to the best team at Horizon Club Lounge (Saskia and one of the concierge team members) who have made our Christmas Eve and Christmas Day even more special. Highly recommended for holidays and special occasions, we will definitely come back next year.

10.12.2025 Assassin076

Great views and good service. Although the facilities might be a bit dated, everything was very clean with no strange odors or items. The check-in process was also simple and convenient, and luggage storage was easy.

11.11.2025 Dunwo

A conflicting resort

—First the positives—

Location in the rocks is perfect
View to the opera house is great
Beds are soft
Food is good

—The negatives —

Amenities were a bit barren
Robes were thread bare
The shampoo is locked into the shower so good luck using it for a bath, had to pump some into a glass which felt cheap
I got double charged for room service and took awhile to get sorted
The bar food is significantly worse then the room service

— Summary —

Honestly a good hotel for the view and location, id be tempted to try other hotels in similar braxkets next time if only for the annoying little issues that felt out of place for the hotels look.

If you have an opera house view room its much nicer to just dine in at your room and enjoy the view

Dont pay card for dine in at the door, i did that and on check out it looked unpaid, so best to just pay it out on check out to save the emails back and forth headache

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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Your rating

Cafe and Restaurants near hotel

Restaurant «SCARLETT» (4 min)

34 Harrington Street, The Rocks, SYDNEY NSW 2000

Reviews

07.01.2018 Jeremy

Excellent restaurant with a quiet atmosphere. Delicious tasting dishes and polite staff. Would recommend and will return.

12.12.2017 Lissa

Had a bizarre experience. Booked online for 6 people where you could make bookings as late as 9pm on Saturday. I booked for 830 but due to our pre dinner drinks taking longer than expected, I called the restaurant and apologised and said we would be 20-25 minutes late. The lady said that would be fine and not to rush. We arrived at 8:55 and the woman at the front desk said they were already closed and we were turned away. Found somewhere around the corner that was still open with fantastic food so our night wasn’t ruined, but I don’t understand how they offer bookings as late as 9pm but then close before then, even when they know a table is due to arrive....

11.11.2017 Eric

You won't just stumble across this restaurant. It's tucked away through the hotel. When you find it, you'll realise it is a nice cozy restaurant. The hospitality is great. The food was delicious and presented in it's own unique way. The dishes are not the typical flavours you'll be used to, but they taste amazing. Defiantly worth a visit. Also consider booking a table as the restaurant is not that big.

01.07.2017 Alex

Definitely worth a try. Great value with their deal on living social, and they honour the deal on a Saturday night !

28.05.2017 Tralia

Nice food. Large servings

Shiki Japanese Restaurant (4 min)

35-75 Harrington St, Sydney NSW 2000

Reviews

11.12.2017 Oliver

A bit pricey but you get what you pay for. Great service and a nice atmosphere. The teriyaki chicken was the best I've ever had!

19.11.2017 S.E.

The worst Japanese restaurant ever in Sydney! The quality of food is below standard. The waiters are incompetent, ignorant and have an attitude. The owner is just arrogant. And it is shockingly overpriced!
P/S: The owner only replies to people who gave 5 stars - how bloodily arrogant!

27.10.2017 Ben

Perfection. Excellent service and excellent food!

20.09.2017 initialvin

One of the best Japanese restaurants in Sydney, I have dined here many times now, love their degustation menus and lunchtime bento boxes, super friendly staff, I always like taking my friends here and using their private rooms :D

10.08.2017 Daniel

One of the best and consistent Japanese restaurants which is a family fav

Restaurant «Pony Dining The Rocks» (4 min)

Cnr Argyle Street and Kendall Lane, The Rocks NSW 2000

Reviews

11.01.2018 Joe

Great place to dine in the rocks. A little on the pricy side, but everything in the rocks is. Meals were great! Service also. Would visit again.

29.12.2017 Naomi

My work mates and I visited pony for our work Christmas dinner. The food was delicious, I had the sirloin. The staff were friendly and the atmosphere was nice. Just note, the toilets are not located in the restaurant and is a short walk away

18.12.2017 Karina

Lovely decor, great atmosphere, professional staff that constantly cleaned away empty plates. Food was good and portions quite substantial. The starters were excellent, the brisket main dish needed more flavour and more depth in the glaze, although it was very tender and cooked well.

15.12.2017 Daniel

Beautifully cooked steaks! Cooked to perfection and melt in the mouth.

The mulled wine was also really really good!

23.11.2017 Stasia

Been here a few times and always have enjoyed the food, service and wine list....... The best part is that it's consistently good, which is difficult to achieve.
I will continue to enjoy coming here.

Frequently asked questions about Shangri-La Sydney

How much does it cost to stay at Shangri-La Sydney?

The cost of staying in Shangri-La Sydney depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 296 USD. Enter your dates to see the exact offer prices.

Is it far from Shangri-La Sydney to the nearest beach?

It takes 50 minutes to reach to the nearest beach.

What are the check-in and check-out times at Shangri-La Sydney?

Check-in at Shangri-La Sydney is possible from 15:00, check-out is until 11:00.

Does Shangri-La Sydney have a pool?

Yes, Shangri-La Sydney has a swimming pool for guests.

Are pets allowed at Shangri-La Sydney?

No, pets are not allowed at Shangri-La Sydney.

Does Shangri-La Sydney serve breakfast?

Yes, Shangri-La Sydney serves breakfast for guests. Breakfast options include Western, Chinese, American, Continental, Gluten-free, Vegetarian style.

How to get to Shangri-La Sydney from the nearest airport?

The nearest airport is Sydney Airport, located about 16 mins from hotel by car (12.8 km) away.

What’s the cancellation policy at Shangri-La Sydney?

The cancellation policy at Shangri-La Sydney depends on your room type and booking terms.

Does Shangri-La Sydney offer airport transfers?

Yes, Shangri-La Sydney provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

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Shangri-La Sydney in Sydney

Rooms and prices

Description

Policies and conditions

Services and facilities

Street view

Video: Shangri-La Hotel Sydney | December 2025 Stay Review

Map

Reviews

Cafe and Restaurants near hotel

Frequently asked questions about Shangri-La Sydney

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