Q Station Sydney Harbour National Park in Sydney

There is no disputing the location and grounds of Q Station are beautiful however the rooms were pretty basic and in need of a refurbishment. Unfortunately the distinct lack of service really diminished or experience here.
Wifi connectivity was poor and the tv in our room don’t work. We notified reception who advised they would send someone to fix it but never did. We had really been looking forward to dinner at The Boilerhouse and enjoying their menu which we had heard good things about but at the last minute the restaurant closed the kitchen and provided a very average buffet instead. The customer service within the restaurant was poor. The ghost tour however was fabulous and very informative.

A lot of mod cons have been introduced in the past 150 years, but unfortunately many are yet to reach Q Station.

Unless you are after an authentically rustic experience, I wouldn’t recommend it. At least not in summer.

After several warm days in Sydney, my basic but clean room became a hot box in which it was barely possible to sleep, let alone spend any time in.

There was no way to cool it down. With no air con and no windows the only options were a barely-working overhead fan and leaving the door wide open.

I asked at reception to move to a cooler room but they were fully booked. They did bring me a pedestal fan, but due to the position of the only power point it wasn’t much use either.

Most guests seemed to be in the same boat. Walking along the verandahs you’d see people lying half dressed on top of their beds, with doors wide open trying to get air in. It was strange experience to have at an Accor property in 2026.

The staff explained that due to the heritage listing, there’s no way to install air con. But there is more they could do. Just for starters a properly working overhead fan. Surely they could also supply portable air con units during heatwaves or look at ways people could air their rooms safely without having to leave them wide open to mozzies, wildlife and opportunistic thieves.

This hotel would not be safe for elderly people during a heatwave.

While I’m sure the conditions are an improvement on 1832, there’s still a way to go Accor.