8.3
Excellent
78 USD
Book now

Best Western Melbourne City Hotel in Melbourne

🌍
Australia, Melbourne, 16 Spencer Street
● Center: 510 m
🌞 Beach - 48 min
☎ Phone: +61 3 9621 3333Show
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Shoebox Double room
Shoebox Double room
Air conditioning, shower and private bathroom
Beds:
102 USD
View more
deals
Double room
Double room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
110 USD
View more
deals
Courtyard Double room
Courtyard Double room
Private bathroom
Beds:
122 USD
View more
deals
Rooftop Apartment
Rooftop Apartment
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
131 USD
View more
deals
Triple room
3 x
Triple room
Private bathroom
Beds:
156 USD
View more
deals
Matchbox Single room
Matchbox Single room
Air conditioning and private bathroom
Beds:
View more
deals

Description

Hotel opened in 2000, renovated in 2008. In this hotel 114 rooms, 5 floors.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Breakfast not provided
  • Deposit Policy: Deposit required A fixed amount of AU$100.00 (approx. US$72.21) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa, UnionPay
  • Check in time: 15:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Booking.com 
Booking hotels at the best prices
official partner of
Booking.com

Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Dishwasher
  • Outdoor furniture
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Linens
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Iron and board
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Microwave oven
  • Bottled water (at extra charge)
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
  • Taxi booking
Languages Spoken
  • Spanish
  • English
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Barbecue grill(s)
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Beach/pool towels
Business
  • Fax and copy machine
Beauty and wellness
  • Massage
  • First Aid Kit
Kids
  • Family/Kid Friendly

The nearest beach is located on the distance of 3230 m. It takes 48 minutes To the beach!

Street view

Video: Review Best Western Melbourne City

Map

Reviews

Cleanliness
Amenities
Location
Service
07.05.2026 MischaM
Beautiful room with large ensuite bathroom. Staff were helpful with accommodating an early check-in. Split system heater/ air-conditioning worked very well. I love the black tea sachets and mini metal kettles!
06.05.2026 Guest
Friendly staff, kind and helpful. It was a pleasant stay.
I would stay there again on my next visit.
26.04.2026 nazh58
Excellent service
20.04.2026 Anonymous
Good for one people stay caused it is not much space. Ameities can requested at reception. Location quite good can walk to Southern Cross station, Flinder Station or Town Hall station. For Uber, driver might drop you at the closest street, Flinder Lane. Easy walk just 1 mins but quite hard if you have 2 luggages.
12.04.2026 Tiantianyunyou
The hotel is about an eight-minute walk from the Southern Cross Airport bus stop. The front desk was incredibly friendly and helpful, allowing us to check in early. The room, though compact, had everything we needed. The only downside was the somewhat limited space in the shower. I'd recommend this hotel for those catching an early flight.
08.04.2026 Anonymous
This is a great hotel in Melbourne! Trams are in every corner and you’re just a short walk away from the Southern Cross Station. Room is spacious and has all the things I need. The staff are all warm and accommodating. Will recommend!
28.03.2026 Guest
All are good except
1) The floor got noise when I was walking.
2) The bed is not anchored. It moved when I tried to sit.
22.03.2026 Guest
Walking distance to Southern Cross Station, making public transportation incredibly convenient.
07.01.2026 Guest
Very close to Southern Cross Station, with supermarkets and McDonald's nearby. It offers great value for money, perfect for a one-night layover, and it's super convenient for catching the airport bus.
26.12.2025 Guest
Just 5 mins walk from southern cross station, room is clean and has everything needed just that toilet is too small, overall is good.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Cafe and Restaurants near hotel

restaurant
Cafe «Best Western Melbourne City Hotel» (0 min)
16 Spencer St, Melbourne VIC 3000
Reviews
restaurant
Cafe «Cervo» (6 min)
Crown Riverwalk
Reviews
05.01.2018 LiamF27
The service was poor, as in it took a long while for us to be served our meal; it semt like everyone but us were being served their meals. The food was at least satisfactory from my opinion including the Apple juice. What makes the whole dinner worse was that some people spotted a couple of mice underneath the table next to us that had come from the drains which made them and the rest of us leave. They need to at least improve the service and clean the outdoor area up a bit, even though there wasn't much mess and that the mice came from the drain which ran underneath the tables for the mice to easily discover.
31.12.2017 Gaurav
Very worse customer service they don’t really showed they care for the customer service being a hospitality business. The head waitress was so rude she completely ignores even after she was asked hi we are looking for a table, at least she should have basic manners of service and Mr their is no table vacant or you have wait for another 30 mins or whatever but she did not even had any conversation instead just been a rude and ignorant. Will not recommend ever to any friend or family. If you have your dignity and pride self respect do not visit this Resataurant there are plenty Resataurant in crown where you will feel special by service and ambiance ... i
15.12.2017 Dbdb
Food average. Good arrived before drinks. Sat outside and mice were running around very disgusting. Put us off our food
15.12.2017 K
Was greeted by the manager who said that i couldnt sit outside because i was a single costumer. I decided to stay and the outside area was never anywhere near full. When i asked why i couldnt have sat there, i was told "as its the weekend and they may get busy"... anyway, the food was decent but small portions for the price.
09.12.2017 Mark
service was ok fancy menu but I'm no Gordon Ramsey $45 rib eye came out just the meat and a hand full a French fries. a pub has a straight up menu and the food much better. just disappointed pasta was under cooked. it is your venue crown please check on your tennants

Frequently asked questions about Best Western Melbourne City Hotel

How much does it cost to stay at Best Western Melbourne City Hotel?

The cost of staying in Best Western Melbourne City Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 78 USD. Enter your dates to see the exact offer prices.

Is it far from Best Western Melbourne City Hotel to the nearest beach?

It takes 48 minutes to reach to the nearest beach.

What are the check-in and check-out times at Best Western Melbourne City Hotel?

Check-in at Best Western Melbourne City Hotel is possible from 15:00, check-out is until 11:00.

Does Best Western Melbourne City have a pool?

No, Best Western Melbourne City does not have a pool for guests.

Are pets allowed at Best Western Melbourne City?

No, pets are not allowed at Best Western Melbourne City.

Does Best Western Melbourne City serve breakfast?

No, Best Western Melbourne City does not provide breakfast.

How to get to Best Western Melbourne City from the nearest airport?

The nearest airport is Essendon Airport, located about 26 mins from hotel by car (20.6 km) away.

What’s the cancellation policy at Best Western Melbourne City?

The cancellation policy at Best Western Melbourne City depends on your room type and booking terms.

Does Best Western Melbourne City offer airport transfers?

No, Best Western Melbourne City does not provide airport transfers for guests.

Wrong hotel description? Tell us.
X