8.6
Excellent
174 USD
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Sentido Hotel Neptun Beach - All inclusive in Sunny Beach

🌍
Sunny Beach, Sunny Beach
● Center: 500 m
🌞 Beach - 10 min
➊ 1 line
☎ Phone: +359 55 426 605Show

Multiple guests praised the spotless cleanliness of the hotel and rooms, with 'cleaners cleaning everywhere' and 'rooms cleaned daily'. Guests highlighted the excellent food variety and quality, mentioning 'amazing food selection' with fresh lamb, pork, beef, and fish options. The animation and entertainment team received positive remarks for engaging activities like kids club, shuffleboard, and darts. Staff friendliness and professionalism were noted, especially the management under Mr. Krastyu Genov and helpful reception staff like Mr. Alex. The hotel's beachfront location and spacious rooms with sea views were frequently appreciated. A few guests reported issues with food hygiene, including cases of food poisoning and uncooked meals. Some experienced inadequate room cleaning service, with reports of beds not changed and bathrooms not cleaned for several days. The air conditioning in some rooms was described as poor or ineffective even after repair attempts. The all-inclusive package excludes minibar drinks and has limited service hours for soft drinks (10am to 11pm). One review mentioned slow elevators and key card system problems.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Superior Double room with balcony and with sea view
Superior Double room with balcony and with sea view
Wireless internet, air conditioning and minibar
Beds:
174 USD
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Standard room
Standard room
Private bathroom
Beds:
190 USD
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Superior Double room with sea view
Superior Double room with sea view
Wireless internet, air conditioning and private bathroom
Beds:
191 USD
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Superior room
Superior room
Private bathroom
Beds:
210 USD
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Superior room with sea view
Superior room with sea view
Private bathroom
Beds:
228 USD
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Superior Double room with park view
Superior Double room with park view
Wireless internet, air conditioning and private bathroom
Beds:
229 USD
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Superior Single room
Superior Single room
Private bathroom
Beds:
229 USD
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Superior Double room with balcony
Superior Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
239 USD
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Superior room with park view
Superior room with park view
Private bathroom
Beds:
242 USD
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Superior Single room with park view
Superior Single room with park view
Wireless internet and private bathroom
Beds:
249 USD
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Double Studio with land view
Double Studio with land view
Private bathroom
Beds:
325 USD
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Standard Double room with balcony
Standard Double room with balcony
Private bathroom
Beds:
335 USD
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Standard Double room
Standard Double room
Wireless internet, air conditioning and private bathroom
Beds:
338 USD
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Double Studio with sea view
Double Studio with sea view
Private bathroom
Beds:
364 USD
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Run of House
Run of House
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Economy room
Economy room
Private bathroom
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Economy Double room
Economy Double room
Private bathroom
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Standard room with park view
Standard room with park view
Private bathroom
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Standard room with partial sea view
Standard room with partial sea view
Private bathroom
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Standard room with pool view
Standard room with pool view
Private bathroom
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Standard room with sea view
Standard room with sea view
Private bathroom
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Standard room with water view
Standard room with water view
Private bathroom
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Standard room with view
Standard room with view
Private bathroom
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Standard room with balcony
Standard room with balcony
Private bathroom
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Standard Single room
Standard Single room
Private bathroom
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Standard Single room with park view
Standard Single room with park view
Private bathroom
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Standard Single room with sea view
Standard Single room with sea view
Private bathroom
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Standard Single room with water view
Standard Single room with water view
Private bathroom
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Standard Single room with view
Standard Single room with view
Private bathroom
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Standard Triple room
3 x
Standard Triple room
Private bathroom
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Standard Triple room with park view
3 x
Standard Triple room with park view
Private bathroom
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Standard Triple room with pool view
3 x
Standard Triple room with pool view
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Standard Triple room with water view
3 x
Standard Triple room with water view
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Standard Triple room with view
3 x
Standard Triple room with view
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
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Standard Family room
Standard Family room
Family room with bathroom
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Standard Family room with park view
Standard Family room with park view
Family room with bathroom
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Standard Family room with view
Standard Family room with view
Family room with bathroom
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Standard Double room with park view
Standard Double room with park view
Air conditioning and private bathroom
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Standard Double room with partial sea view
Standard Double room with partial sea view
Private bathroom
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Standard Double room with pool view
Standard Double room with pool view
Private bathroom
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Standard Double room with sea view
Standard Double room with sea view
Air conditioning and private bathroom
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Standard Double room with balcony and with sea view
Standard Double room with balcony and with sea view
Private bathroom
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Comfort room
Comfort room
Private bathroom
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Comfort Double room with balcony
Comfort Double room with balcony
Private bathroom
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Comfort Double room with balcony and with sea view
Comfort Double room with balcony and with sea view
Private bathroom
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Superior room with water view
Superior room with water view
Private bathroom
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Superior room with view
Superior room with view
Private bathroom
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Superior room with balcony
Superior room with balcony
Private bathroom
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Superior room with balcony and with sea view
Superior room with balcony and with sea view
Private bathroom
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Superior Single room with sea view
Superior Single room with sea view
Wireless internet and private bathroom
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Superior Single room with water view
Superior Single room with water view
Private bathroom
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Superior Single room with view
Superior Single room with view
Private bathroom
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Superior Single room with balcony
Superior Single room with balcony
Private bathroom
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Superior Single room with balcony and with sea view
Superior Single room with balcony and with sea view
Private bathroom
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Superior Triple room
3 x
Superior Triple room
Private bathroom
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Superior Triple room with park view
3 x
Superior Triple room with park view
Private bathroom
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Superior Triple room with sea view
3 x
Superior Triple room with sea view
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Superior Triple room with view
3 x
Superior Triple room with view
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Superior Quadruple room with sea view
4 x
Superior Quadruple room with sea view
Private bathroom
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Superior Quadruple room with balcony
4 x
Superior Quadruple room with balcony
Private bathroom
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Superior Quadruple room with balcony and with sea view
4 x
Superior Quadruple room with balcony and with sea view
Private bathroom
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Superior Double room
Superior Double room
Private bathroom
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Superior Double room with view
Superior Double room with view
Private bathroom
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Junior Suite
Junior Suite
Air conditioning and private bathroom
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Junior Suite with park view
Junior Suite with park view
Air conditioning and private bathroom
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Junior Suite with sea view
Junior Suite with sea view
Air conditioning and private bathroom
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Junior Suite with view
Junior Suite with view
Private bathroom
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Junior Suite with balcony
Junior Suite with balcony
Private bathroom
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Junior Suite with balcony and with sea view
Junior Suite with balcony and with sea view
Private bathroom
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Single Junior Suite with park view
Single Junior Suite with park view
Private bathroom
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Single Junior Suite with sea view
Single Junior Suite with sea view
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Triple Junior Suite with park view
3 x
Triple Junior Suite with park view
Private bathroom
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Triple Junior Suite with sea view
3 x
Triple Junior Suite with sea view
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Triple Junior Suite with view
3 x
Triple Junior Suite with view
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Double Junior Suite with sea view
Double Junior Suite with sea view
Private bathroom
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Standard Junior Suite
Standard Junior Suite
Private bathroom
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Standard Junior Suite with balcony
Standard Junior Suite with balcony
Private bathroom
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Standard Junior Suite with balcony and with sea view
Standard Junior Suite with balcony and with sea view
Private bathroom
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Suite
Suite
Private bathroom
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Suite with sea view
Suite with sea view
Private bathroom
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Suite with water view
Suite with water view
Private bathroom
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Suite with view
Suite with view
Private bathroom
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1 Bedroom Suite with sea view
1 Bedroom Suite with sea view
Air conditioning and private bathroom
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Single Suite
Single Suite
Private bathroom
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Single Suite with water view
Single Suite with water view
Private bathroom
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Single Suite with view
Single Suite with view
Private bathroom
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Triple Suite
3 x
Triple Suite
Private bathroom
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Triple Suite with water view
3 x
Triple Suite with water view
Private bathroom
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Triple Suite with view
3 x
Triple Suite with view
Private bathroom
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1 Bedroom Double Suite with balcony
1 Bedroom Double Suite with balcony
Private bathroom
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Standard Suite
Standard Suite
Private bathroom
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1 Bedroom Standard Suite with sea view
1 Bedroom Standard Suite with sea view
Private bathroom
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Apartment
Apartment
Private bathroom
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Apartment with water view
Apartment with water view
Private bathroom
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Apartment with balcony
Apartment with balcony
Private bathroom
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1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
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1 Bedroom Apartment with sea view
1 Bedroom Apartment with sea view
Private bathroom
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2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
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Studio
Studio
Wireless internet and private bathroom
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Studio with land view
Studio with land view
Wireless internet and private bathroom
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Studio with park view
Studio with park view
Wireless internet and private bathroom
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Studio with sea view
Studio with sea view
Wireless internet and private bathroom
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Studio with view
Studio with view
Private bathroom
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Studio with balcony
Studio with balcony
Private bathroom
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Studio with balcony and with land view
Studio with balcony and with land view
Wireless internet, air conditioning and minibar
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Studio with balcony and with sea view
Studio with balcony and with sea view
Wireless internet, air conditioning and minibar
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Single Studio
Single Studio
Private bathroom
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Single Studio with land view
Single Studio with land view
Private bathroom
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Single Studio with park view
Single Studio with park view
Private bathroom
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Single Studio with sea view
Single Studio with sea view
Private bathroom
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Triple Studio
3 x
Triple Studio
Private bathroom
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Triple Studio with land view
3 x
Triple Studio with land view
Private bathroom
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Triple Studio with park view
3 x
Triple Studio with park view
Private bathroom
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Triple Studio with sea view
3 x
Triple Studio with sea view
Private bathroom
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Triple Studio with view
3 x
Triple Studio with view
Private bathroom
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Quadruple Studio
4 x
Quadruple Studio
Private bathroom
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Quadruple Studio with sea view
4 x
Quadruple Studio with sea view
Private bathroom
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Quadruple Studio with balcony and with sea view
4 x
Quadruple Studio with balcony and with sea view
Private bathroom
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Double Studio
Double Studio
Private bathroom
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Double Studio with park view
Double Studio with park view
Private bathroom
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Standard Studio
Standard Studio
Private bathroom
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Standard Studio with land view
Standard Studio with land view
Private bathroom
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Standard Studio with park view
Standard Studio with park view
Private bathroom
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Standard Studio with sea view
Standard Studio with sea view
Private bathroom
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Cottage
Cottage
Private bathroom
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Cottage with water view
Cottage with water view
Private bathroom
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Cottage with view
Cottage with view
Private bathroom
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Single Cottage
Single Cottage
Private bathroom
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Single Cottage with water view
Single Cottage with water view
Private bathroom
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Single Cottage with view
Single Cottage with view
Private bathroom
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Triple Cottage
3 x
Triple Cottage
Private bathroom
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Triple Cottage with water view
3 x
Triple Cottage with water view
Private bathroom
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Triple Cottage with view
3 x
Triple Cottage with view
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Quadruple Cottage
4 x
Quadruple Cottage
Private bathroom
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Quadruple Cottage with water view
4 x
Quadruple Cottage with water view
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Description

Sentido Hotel Neptun Beach - All inclusive is a 4-star property constructed in 2002 and renovated in 2009, featuring 334 rooms spread across two connected buildings of 5 and 7 floors. Located in Sunny Beach, Bulgaria, it offers a variety of room types including standard, superior, junior suites, and apartments with views ranging from the park to the sea. The hotel operates on an all-inclusive basis with two restaurants and three bars, including a lobby bar and a poolside bar. Facilities include one outdoor pool with jacuzzi and one indoor pool, both equipped with free sun loungers, umbrellas, and towels (towels require a deposit). Families will appreciate the children’s club for ages 4-12, a kids’ pool, and playground. Additional amenities include a fitness center, sauna, massage services, and a conference hall for up to 100 people. The hotel offers free WiFi, paid parking, and currency exchange services. Pets are not allowed. Cleanliness and service consistently receive high marks from guests.

Location

Sentido Hotel Neptun Beach is situated in the heart of Sunny Beach resort, just 10 meters from a public sandy beach on the first line. The center of the resort is 200 meters away, allowing easy access to numerous entertainment venues and restaurants. The airport in Bourgas (BOJ) is located 46 kilometers from the hotel. Nearby dining options include the Flying Dutchman Sunnybeach restaurant at 214 meters and VALHALLA dine & party at 232 meters. The hotel is ideally placed for those wanting to explore the bustling Flower Street nightlife and local attractions while staying close to the sea.

Tips

  • Book a room with a sea view on a higher floor to avoid obstructed views as noted by guests.
  • Use the hotel’s arranged taxi service for cheaper airport transfers.
  • For breakfast, arrive early to avoid crowding and secure a table, as some guests reported waiting times.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Ticket assistance
  • Gift shop
  • Garden
  • Terrace
  • Private check-in/check-out
Rooms
  • Room service
  • Family room
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • German
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Library
  • Billiards
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Seasonal outdoor swimming pool
  • Private beach
  • Pool facilities
  • Public beach
Business
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Table Tennis
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • First Aid Kit
Kids
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 650 m. It takes 10 minutes To the beach!

The distance to the sea is 150 meters

Street view

Video: Sentido Neptun Beach hotel | Sunny Beach, Bulgaria | Сонячний Берег, Болгарія

Map

Reviews

Cleanliness
Amenities
Location
Service
29.10.2025 Guest
I recently visited this hotel with my family, I found the overall experience to be top notch, hotel Neptun offers an amazing food selection and is situated in the perfect location to fully enjoy Sunny Beach, the hotel and rooms were kept absolutely spotless and the staff were both kind and helpful to myself and my family, if you are looking for a fun relaxing all inclusive hotel I couldn't recommend hotel Neptun enough, I will definitely use again in future.
11.10.2025 Guest
We return to this hotel every year with our group of friends, and it never fails to impress us. The hotel is spotlessly clean, well-maintained, and cared for with great attention to detail – from the rooms to all common areas. You can truly see the pride they take in keeping everything perfect. We would especially like to highlight the excellent management under Mr. Krastyu Genov, who, together with his team, creates a warm, professional, and welcoming atmosphere. Every year we are greeted with a smile and outstanding hospitality. Thank you for your care, kindness, and dedication. We will definitely be back! 💛
30.09.2025 Guest
Well what can I say so clean cleaners cleaning every were Food excellent and plenty to choose from Only problem it can take some time to get a table. .the sauna was great very private Which was nice we are over 75 the reception staff was great especially Krastyn he couldn’t do enough for you thanks once again Krastyn for your help. Had a lovely room cleaned every day.the pool bar staff were so obliging and there food was delicious the toasties and cakes are definitely some thing you should try we will be back going to book for next year but please can we have a double bed?. Been married 57 years so feel lost in a single see you next year
16.09.2025 Guest
The staff were rude and arrogant from arrival right through the 2week holiday, got food poisoning twice, the other 3 in the party got it once each. Food was uncooked. The wifey chocked on string that was in the chicken. Told the manager at reception, nothing, not even a sorry! Air con in the room was poor to none, even after the engineer come to fix it. Room maids never changed our bedding throughout the holiday even tho we had been ill and sweating in it. The all inc finishes at 11pm and don’t start till 10am including soft drinks. The room fridge is full of drinks you must pay for, limiting you’re room for you’re own things. Outside the hotel on the street it’s really an untidy place, with broken pavements, drains and rubbish everywhere. Even the local people make sure to make you feel unwelcome
15.09.2025 Guest
Good hotel kept immaculately clean Nice food & drink selections Evening entertainment could be improved as only 2 outside acts in a week and one night nothing and the other 4 was the animation team Nice location & no problems getting sunbeds on beach or around pool
22.08.2025 Guest
The entertainment team really made our family holiday amazing, Gerri, Boris, Max, Titi & Krista are the best entertainers. They’ve offer a wide selection of activities, I loved the shuffle board & darts, kids loved the kids club where Titi & Krista kept them entertained. The hotel is extremely clean & staff are so nice. Shout out to the staff at the pool bar they are great, I loved the 2girls & man who served sandwiches & ice cream. The hotel is ideal for families rooms are spacious & cleaned daily.
21.08.2025 Guest
We been spending our most precious weeks of the year in this hotel since about 20 yrs. In the years, when LTI run it we fell in love with it and Sunny Beach. After Sentido took over, we were a bit sceptical (anything new is at first something frightening). But the positive aspects came soon. Every year something has improved. The Neptun Beach feeling is still there and even better. What is amazing, this is all done with almost the same staff. From the hotelmanagement, the faboulous guys/gals in the service, the cleaners and the customerrelation guys/gals, every year we see a lot of familiar faces. And if employees stay season over season at one place, the company must do something right. Also the interaction between the colleagues is remarkable. For instance, every time before the restaurant opens, the manager on duty speaks to the whole crew and encurrages them. I have not met one employee moody or unwilling to serve over the years. And if one considers the tough job they do over 5+ month with partually (50%) horrible guests, who think they owe the place for that little money they pay (not the hotels fault), it this is outstanding. One other thing is the sustanibility of this hotel, especially in the restaurant. If you have for instance lamb-roast one evening, you have lamb-stew the next day and lamb-soup the day after. Of course amongst a lot of other delicious offers. Sometimes I see people bickering about the food. There are offers for everyone nearly 24/7 on display. And a lot of possibilities to spice it up. I am a Gourmet and gained 6# in 2 weeks. Questions? Thanks to Mr. Genov and everyone caring for us for a (again!!!) wonderfull time in this well run, clean and pleasant hotel with extremly delicate food. We are anxious to come back. Kind regards
09.08.2025 Guest
This was our second visit to this hotel. We booked a sea view superior room and were initially disappointed at being given a first floor room where the majority of the view was of a large roof. We spoke to the receptionist. As we arrived late. we were told we had to stay that night. The following morning we were moved to a sixth floor room. This was excellent. The view was phenomenal. We were, at first, impressed by the degree of cleanliness. Cleaners were constantly working on outside and indoor public areas. However, we were very disturbed by the fact the the room cleaner on the sixth floor merely changed towels and emptied bins. She did not do anything else like make beds, clean the bathroom or hoover. On the fourth day we complained. As a result, she merely made the beds and emptied the bins. The manager asked if we were now satisfied. We explained the beds had not been changed in 5 days and the room had not been cleaned. The manager inspected this and ordered the room be cleaned and the beds changed while he watched. He agreed the work had not been done. On a positive note, the food was varied with a range of whole joints of lamb, pork, beef, turkey, duck, whole cutlets of fresh salmon cooked in front of you, pizza and pasta. Guests could take as much as they liked. All the staff except one were friendly and attentive. If you visit this hotel, you should use the hotel's contract with the taxi service which is considerably cheaper. Book through the hotel though. We thoroughly recommend this hotel and would re-visit if in the area.
26.07.2025 Guest
Hotel is very good, right next to the wide beach, clean and spacious rooms, food is very nice. Special thanks for all animation team - young people, who conduct activities with real enthusiasm, and for Mr Alex from reception service.
14.06.2024 Guest
The Neptun Beach is perfectly situated, close to the beach and close enough to the hustle and bustle of flower street. The hotel is well maintained and the rooms are spacious and comfortable. The restaurant provides a variety of food that will satisfy most people. The bars serve mainly local drinks but imported drinks are available for a fee. The pool area is sufficient for guests to sunbathe from morning until mid afternoon when the hotel building casts a shadow over the area, however the beach is literally 5 meters away from the garden. Unfortunately the beach is not associated to the hotel so you will have to pay for a sun bed, if you want one. The staff are friendly and courteous. Great location, clean rooms, good food and drinks what more do you want from your holiday.
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POIs near hotel

attraction
Nessebar UNESCO Sign (59 min)
Monument marking Nessebar's UNESCO World Heritage status, recognizing its historical and cultural significance.
attraction
Mesembria (59 min)
Historic ruins of ancient Greek city Mesembria, foundation of modern Nessebar, with remnants of temples and fortifications.
museum
Nesebar Archaeological Museum (59 min)
Museum displaying artifacts from ancient Mesembria, including pottery, coins, and sculptures from Greek and Roman periods.
museum
Ethnographic Museum (4 km)
Museum preserving traditional crafts, costumes, and daily life artifacts from Nessebar's cultural heritage.
theme_park
Pirate Gondola (6 km)
Pirate-themed gondola ride offering coastal views and family entertainment at Ravda's waterfront.

Cafe and Restaurants near hotel

restaurant
Restaurant «Flying Dutchman Sunnybeach» (3 min)
Tsentralna aleya Централна алея 2, 8240 Слънчев Бряг, Sunny Beach
restaurant
Restaurant «VALHALLA dine & party» (3 min)
At the end of Flower Street, towards the big Slingshot
restaurant
Restaurant «Happy Bar & Grill» (4 min)
8240 Солнечный берег

Frequently asked questions about Sentido Hotel Neptun Beach - All inclusive

What types of rooms are available at Sentido Hotel Neptun Beach?

The hotel offers a wide range of room types including Economy rooms, Standard rooms with various views, Comfort rooms, Superior rooms, Junior Suites, Suites, Apartments, Studios, and Cottages with options for balconies and sea views.

Is the hotel suitable for families with children?

Yes, the hotel provides a children's club for ages 4-12, a kids’ pool, playground, and children's disco. Cribs are available for a fee.

Are pets allowed at the hotel?

No, pets are not allowed at Sentido Hotel Neptun Beach.

How close is the hotel to the beach?

The hotel is located just 10 meters from a public sandy beach on the first line, though beach umbrellas and sun loungers must be rented separately.

Does the hotel provide spa facilities?

Yes, spa services include a sauna, massage treatments, and a steam room, with one-time free access to sauna and steam room per stay upon request.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 161 USD The best time to book is August 9, with rates starting from 146 USD

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