Hotel Puldin COOP in Plovdiv

When we were leaving the building, someone poured a bucket of water on us from a window, so we were completely wet and got sick.

The staff was absolutely hands down the rudest people of my life. I went on a school trip with my class and the teachers said to be quiet, so we were. Then the teachers come shocked that the staff had threatened to CALL THE POLICE ON US AND CALL SECURITY. The lady at the reception desk was not fluently bulgarian and didn’t even speak the language. The girl at the restaurant (she is 16 yrs old) had the audacity to threaten us, when the teachers should be doing that and they did (we didn’t do anything wrong). The staff made comments about us when we were right in front of them. The shower curtain in the room doesn’t prevent water from
getting anywhere - theres a huge pool in front of our sink. Also, the windows look like they’ve not been cleaned since the opening of the hotel and they don’t close properly - i think im sick, because cold air was coming in our room. The walls had mysterious stains… The breakfast was ok, but there wasn’t any drinks (just water from a dispenser) and not enough. There was a hair in my soup. DON’T COME HERE.

I have NO idea how this place manages a score of 4.2 on Google reviews and 3.5 on Tripadvisor. This has all the appearance of an old Soviet style place. And all the warmth and welcome that goes with that. Breakfast was the crowning glory in an overall poor experience. Overseen by a gentleman who made no effort to assist guests, all instructions / information in Bulgarian only (except the numerous rules!), hot food all stone cold. Rooms very basic with ‘make yourself’ bedding. Doona (Duvet) covered in hair. It is, however, quite close to the city centre.