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Sheraton Vancouver Airport Hotel in Richmond

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● Center: 2.2 km

☎ Phone: +1 604-214-0888Show

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Deluxe Double room

Wireless internet, air conditioning and private bathroom

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Standard Double room

Wireless internet, air conditioning and shower

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Run of House

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Bed in Dorm

Shared bathroom

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Economy room

Private bathroom

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Economy Double room

Private bathroom

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Standard room

Air conditioning, shower and bath

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Standard Single room

Private bathroom

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Standard Triple room

Private bathroom

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Standard Quadruple room

Private bathroom

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Standard Family room

Family room with bathroom

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Standard Double Family room

Family room with bathroom

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Standard Sextuple room

Wireless internet, air conditioning and private bathroom

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Superior room

Private bathroom

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Deluxe room

Wireless internet, air conditioning and private bathroom

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Deluxe Single room

Wireless internet, air conditioning and private bathroom

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Deluxe Quadruple room

Wireless internet, air conditioning and private bathroom

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Deluxe Sextuple room

Private bathroom

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Premium room

Private bathroom

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Premium Single room

Private bathroom

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Premium Double room

Private bathroom

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Premium Quadruple room

Private bathroom

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Classic room

Private bathroom

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Classic Single room

Private bathroom

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Classic Double room

Private bathroom

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Grand room

Private bathroom

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Luxury room

Private bathroom

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Luxury Double room

Private bathroom

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Apartment

Private bathroom

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Double Apartment

Private bathroom

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Quadruple Apartment

Private bathroom

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Superior Apartment

Private bathroom

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Cottage

Private bathroom

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More rooms

Description

Hotel opened in 1998, renovated in 2012. In this hotel 400 rooms, 6 floors.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Please contact the hotel for details about crib and extra bed policies.
Pets: Pets are not allowed
Service animals: Service animals are allowed
Age Requirements: The main guest checking in must be at least 19 years old
Paying at the hotel: AmericanExpress, Visa, MasterCard, UnionPay
Check in time: 15:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
Shopping on site
Computer
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Heating
Newspapers
Ticket assistance
Express check-in/check-out
Television in lobby
Fire Extinguisher
Upper floors accessible by elevator

Rooms

Allergy-free rooms
Non-smoking rooms
Room service
Fridge
Family room
Indoor Fireplace
Cable TV
Hairdryer
Flat-screen TV
Shower/Bathtub
Bathtub
Shower
Wardrobe/Closet
Linens
Laptop safe
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service
Telephone
Iron

Meals

Bar
Coffee/tea for guests
Cafe
Restaurant
Snack bar
Vending machine
Kitchen
Microwave oven
Bottled water
Kettle

Internet

Free Wi-Fi

Transfer

Car rental
Airport transportation
Transfer services

Languages Spoken

English
Multi-language staff
Chinese

Tourist services

Tour assistance

Parking

Parking

Pool and beach

Beach/pool towels

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Golf course
Fitness facilities
Gym

Beauty and wellness

First Aid Kit

Kids

Babysitting and childcare
Family/Kid Friendly

Winter sports

Ski storage

Pets

Pets Not Allowed

Street view

Video: Grand Park Hotel Vancouver Airport Review - Richmond , Canada

Map

Reviews

Cleanliness

Amenities

Location

Service

05.05.2026 Rachel

The primary advantage of this hotel is its excellent location. It is conveniently situated near a WIDE variety of restaurants and shops!

However, the main drawback of our stay was the cleanliness of the room. The bathtub appeared dirty, there were visible stains on the duvet cover and chair, there was noticeable dust on the TV stand and side table . Additionally, the room had a very strong scent of some type of cleaning product.

On a positive note, the staff were kind and helpful, and the price was reasonable for the area. Overall, while the location is a significant benefit, improvements in cleanliness would greatly enhance the guest experience.

21.03.2026 Guest

The service was terrible. I stayed for several days and the room was never cleaned! I came back to the hotel at night to shower, and there were no bath towels or regular towels! It was a very bad experience, definitely not worth staying here!

21.03.2026 Guest

Great location, lots restaurants around. C, also close to public transit, friendly staffs and free shuttle buses to/from airport , we will still again in the future

20.03.2026 Chaoranjiushichaoran

Overall, it's pretty good, and the service is very attentive. The main advantage is its proximity to the airport, making it a relatively good value for money among Vancouver hotels. Two small bottles of purified water cost over $6, and there's an airport shuttle.

20.03.2026 Guest

good location, tons of restaurants nearby
very convenient complimentary airport shuttle service

05.03.2026 Brittaney

Very big thank you to Sharn who let me in an hour early for a day use room. I appreciate the quality of care. Hotel was quite nice and super close to the airport. Shuttle services were very convenient and the area is safe with lots of services and amenities nearby that you can walk to

04.03.2026 Tksd

Nice hotel

01.03.2026 Deanna

This was a huge disappointment of a booking. We were only the staying the one night, and leaving our car there to go to the airport. When we got there, the room was so cold, my mum had to leave her coat on for most of the night. We opened the curtains to try to get some light in the room, only to discover, single pane glass, thus making it colder. Our wake up call never came through . When I questioned it at the front desk, I was told, "well, I sent it, I guess it didn't work". The beds were comfy enough, but the bathroom.. well, I would not shower in there . There are many hotels in Richmond where you can park and fly. I would suggest looking for another one.

26.02.2026 Jade

I called the hotel before my flight to ask about the shuttle bus service, and the girl who answered was like a robot in her answers and didn't seem interested in giving me very detailed or friendly answers. I was a little worried about finding the bus and asked if there was anything I needed to know about how to find the bus, and instead of explaining that the bus would have the name of the hotel on it (which was the case in the end, but isn't always the case in my experience- and I have travelled a lot) she just very robotically said to go to the charter pick up area. The shuttle bus was the main reason I booked this hotel, and I was a little bit choked by this interaction.
The room was okay, it was clean, but confusingly unlit. The only light connected to a switch in the room was by the door, the rest of the room was lit only by 4 lamps (one of which didn't work) and it was incredibly dark in the room, even in the morning hours after the sun rose. The comforter on the bed was just a piece of batting sandwhiched in between two white flat sheets rather than a duvet cover. It would have been a nice service to have brought me a toothbrush to my room when I called down to the front desk and requested one, instead they made me come to the front desk in my pajamas for one. The hallways stunk of **** covered up by perfume. The guy who checked me in was nice and friendly, even though he had a lineup of people waiting to check in late at night and that must have been a little stressful for him.
Overall, I felt the customer service at this hotel could be improved. Even if $120/night is not wildly expensive for Vancouver, it's still a lot of money, and the customer service doesn't need to suffer as a result.

25.02.2026 Guest

I recently stayed at the Grand Park Hotel Vancouver Airport and found it to be a convenient and practical choice, especially for travelers needing easy access to YVR Airport.

Share your experiences, help others make the right choice!

Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

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POIs near hotel

Richmond Olympic Experience (1.5 km)

Richmond Museum (1.7 km)

Andy Slobodian Memorial (2.9 km)

Marpole Midden (46 min)

Cafe and Restaurants near hotel

Виетнамски ресторант "Фо Хуа" (2 min)

8500 Alexandra Rd #180, Richmond, BC V6X 3L4

Reviews

07.01.2018 Freesia

Pho itself tastes good but the portion is so pathetic. I ordered regular size, which is about medium size I guess, but it was more like kid's size or maybe even less. I was still hungry after. It wasn't like this last time we went.

02.01.2018 Grace

I think it's more healthy than other pho but it's missing some chutzpah as a result. Very nice delivery guys and excellent tea tho ❤️

11.12.2017 kyrie

Usually very impressed with the food. Service and waitress are always good. Served super small portion of the lemon grass chicken order. Usually is 2x the size I got. Dont know if they are trying to save money or whatever happened. And my friend got the same small size. Still taste good, just way to little for 11 dollars.

30.11.2017 Ken

I've been a long time customer to this place, started coming here ever since 2011. The pho at this place is not great, but it sure isn't bad. Their grilled chicken rice and grilled chicken vermicelli is definitely worth a try. This place was just recently renovated, so the seatings and the overall aesthetic is generally pleasing. If you are looking for a place with out-of-this-world pho, I would not recommend you to come here, but if you are just looking for a quick bite and never have to line up for seats, this is definitely the place to go.

15.11.2017 Mackenzie

Just visited the other day for the first time since it was renovated, and WOW it looks like a whole different place. Same great pho, but in a much nicer atmosphere. I would highly recommend people go there and experience both the good food and ambiance.

Restaurant «Little Sheep Mongolian Hot Pot, Richmond» (3 min)

5300 No 3 Rd #405, Richmond, BC V2X 2X9

Reviews

18.01.2018 A

Service was almost non-existent, and the owner was brusque and rude when we didn't understand how their system went. Neither he nor the waitress cared to know if we had been there before and if they could explain how they did things. After almost having a shouting match with the owner, he talked loudly to one of his waiters in Chinese and both of them laughed and gave me pointed looks. I would have walked out of there without paying if my companions didn't persuade me to stay. The BROTH they insisted we order smelled foul, and it made the RAW MEAT they served even gamier. If you are a visitor to the Richmond side of Vancouver, avoid this restaurant at all costs. My recommendation would be DINESTY, along Ackroyd, about two blocks away from this place, where service is fast, help is friendly, selection is wide, and the food is both very reasonably priced and incredibly delicious.

08.01.2018 Jason

A couple of friends and I decided to come here for a birthday (completely bad idea). The service goes as follows: we had ordered meat, tofu, and vegetables and the servers only brought us the meat (a small miracle in itself). We waited over an hour for vegetables and tofu that didn't seem to be coming. As we flagged down individual waitresses and explained to them we weren't getting any of our vegetables or tofu they would just either ignore us, walk away without acknowledging they had understood us, and one waitress even laughed at us. The veggies then took another whole hour just to arrive and the tofu still hadn't come when we were done our meal. As we got up to pay my girlfriend asked if she should even bother tipping them and I answered "no, they don't deserve the tips. Tips should be earned." The most unbelievable part is when she finished paying on the machine and the waitress pulled out the receipt, she had the audacity to ask us "why didn't you tip???" Overall, completely terrible service for mediocre quality food. You will be left with a bitter taste in your mouth not just from the food but also from the worst service you will likely receive in a while.

30.10.2017 Richard

Little sheep was delicious. We got their Groupon meal for 2 and they sat us down right away. Food was great, broth was delicious, place was very clean, staff were really helpful and we left completely satisfied. Would recommend going back.

22.10.2017 GlowBoom

First and most important, I don’t actually want to give this a rating of 1/5 stars. I would much rather give 0/5 stars for this place. Today my boyfriend (who is white) and I had gone in, he has never had hot pot & I wanted to proudly introduce him to it. I simply regret bringing him to this one entirely. We were placed at our table, but after given them our order we didn’t receive anything for half an hour. Then after we got 3 items from our huge order we made, the next set of items (2) were not received until almost an hour and a half later. Both he and I were looking trying to find someone to speak to but instead waitors would look down and continue to walk by. After waiting almost 2 hours we had not gotten anything else we ordered and with the table who just sat down next to us getting their food right away, I decided to make a complaint. The waitress then proceeded to say it got “lost in the kitchen” and was saying it was “our fault” for not speaking to someone sooner (even though we tried). I then asked to speak to the manager. The manager didn’t come to our table, but the waitress came back saying they took off 50% of the bill. To us this was still unacceptable as we didn’t receive close to what that would be worth. 10/10 I WOULD NOT RECOMMEND this place to anyone. I completely feel like this place treated us differently because my boyfriend is white. Worst experience ever, will never go here again.!

22.10.2017 dylan

Went with my girlfriend for the first time, I've never had hot pot before. The food was good, but the service was terrible. We waited half an hour to get our pot and first few items that we ordered. We waited for another hour and a half and still the rest of our order didn't come. We both tried getting people's attention and the servers would look down and walk passed us, all the tables that came in after us recieved all their food very quickly and we were ignored. We didn't even get half the order. The waitress tried to blame us for the order being "lost" and that "this happens all the time". The manager wouldn't even come speak to us. 10/10 wouldn't not recommend going to ever, especially if you're white. The worst service I've ever experienced

Китайски ресторант "№9" (5 min)

5300 No 3 Rd #812, Richmond, BC V6X 2X9

Reviews

17.09.2017 Charles

Food at no. 9 tastes better the later the night goes.

Service is prompt, efficient, and busy. They're there to bring you food and bring it to you fast with no fuss. Sometimes you need that.

29.07.2017 Allen

Honestly, this place has been here long enough to speak for itself. If you want decent Cantonese food 24/7, this is the place. If you are flying and need a meal, you'll likely stop here instead of paying for one on the plane. It's the same when you land, you'll likely end up here because nowhere else is open late at night. If I were to compare the wonton and beef brisket noodle soup to what I remember a decade ago, I think it's gotten better. A good spot for guests flying in!

09.07.2017 Edmund

Reliable 24-hour, Chinese restaurant. Not the greatest, but decent prices, decent food for any hour of the day. Great for late night food runs. This place is usually busy. You don't always have to wait, but there's a good chance you do. The menu is quite varied, you can order classic Chinese noodle and rice dishes, or hamburgers and Monte Cristo's. Been a staple of Richmond for almost 20 years if not more, and there's a reason for the longevity.

31.05.2017 Nico

There are tons of flies in the restaurant. Prepare to keep one hand free to wave them away. The quality of the food has gone down significantly over the last few years as well. The soups reek of the smell of old tap water. The seats are always stained with sauces or oil, too. The service is pretty much non-existent. The waitresses either come take your order too soon or don't come at all. After that, they just drop off your order without saying a thing. If you need tea, you need to hunt one of them down. The overall quality of No. 9 is equivalent to that of an illegal street vendor.

Frequently asked questions about Sheraton Vancouver Airport Hotel

How much does it cost to stay at Sheraton Vancouver Airport Hotel?

The cost of staying in Sheraton Vancouver Airport Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 240 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Sheraton Vancouver Airport Hotel?

You can book Run of House, Bed in Dorm, Economy room, Economy Double room, Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Double room, Standard Double Family room, Standard Sextuple room, Superior room, Deluxe room, Deluxe Single room, Deluxe Quadruple room, Deluxe Double room, Deluxe Sextuple room, Premium room, Premium Single room, Premium Double room, Premium Quadruple room, Classic room, Classic Single room, Classic Double room, Grand room, Luxury room, Luxury Double room, Apartment, Double Apartment, Quadruple Apartment, Superior Apartment, Cottage in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Sheraton Vancouver Airport Hotel?

Check-in at Sheraton Vancouver Airport Hotel is possible from 15:00, check-out is until 12:00.

Does Grand Park Hotel Vancouver Airport, Ascend Hotel Collection have a pool?

No, Grand Park Hotel Vancouver Airport, Ascend Hotel Collection does not have a pool for guests.

Are pets allowed at Grand Park Hotel Vancouver Airport, Ascend Hotel Collection?

No, pets are not allowed at Grand Park Hotel Vancouver Airport, Ascend Hotel Collection.

Does Grand Park Hotel Vancouver Airport, Ascend Hotel Collection serve breakfast?

No, Grand Park Hotel Vancouver Airport, Ascend Hotel Collection does not provide breakfast.

How to get to Grand Park Hotel Vancouver Airport, Ascend Hotel Collection from the nearest airport?

The nearest airport is Vancouver International Airport, located about 12 mins from hotel by car (5.7 km) away.

What’s the cancellation policy at Grand Park Hotel Vancouver Airport, Ascend Hotel Collection?

The cancellation policy at Grand Park Hotel Vancouver Airport, Ascend Hotel Collection depends on your room type and booking terms.

Does Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offer airport transfers?

Yes, Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

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June	+24 °C	+14 °C
July	+26 °C	+16 °C
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September	+23 °C	+14 °C
October	+18 °C	+10 °C
November	+12 °C	+7 °C