Best Western Plus Toronto Airport Hotel in Mississauga

The hotel forces extra charges. I advise everyone not to book rooms through them.

The first room we got was full of curry smell. The 2nd room's chairs were cover with lots of stain.

I stayed in this hotel my first night through the airport and it was great but then, I rebooked the exact same named hotel for my way back …. The only difference between the two identical best westerns for Pearson is the road name. This was Dixie and I booked the Eglington one by accident. So I accidentally booked the wrong one. When I arrived the front desk was rude and zero help - I thought I was stranded so I said ok book me in and I’ll deal with my other reservation. He was zero help…. I had no idea the other best western was only 5 mins away so when I said hey you could have at least told me this isn’t that big of a deal an I can take an uber….. instead of being nice and helpful the night manager said “well u didn’t ask and we aren’t afilliated” wow. I run an accommodation and I would never leave that kind of information out. Clearly I’m tired and made an error but it would have taken 2 seconds to say oh don’t worry it’s not that big of a deal let’s get u an uber and u woukd be right there. I then cancelled that one thank god he didnt charge me since I didn’t even go to the room I’m surprised to be honest. When I got to the other best western they said this happens ALL the time and guests constantly says Dixie is rude - BW should have unique hotel names if you aren’t going to be afilliated and know that Dixie airport are not nice and so thankful that the other one let me have a late breakfast, a late checkout, were so pleasant, and also a generous ride and company back to the airport the next day.