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72 USD
Shangri-La Shenzhen in Shenzhen
🌍 China, Shenzhen, East Side, Railway Station, 1002 Jianshe Road
● Center: 5 km
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Rooms and prices
2 guests
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Superior Double room
Wireless internet, air conditioning and minibar
Beds:
86 USD
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Superior Twin room
Wireless internet, air conditioning and minibar
Beds:
86 USD
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Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
97 USD
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Deluxe Twin room
Wireless internet, air conditioning and minibar
Beds:
97 USD
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Horizon Club Double room
Wireless internet, air conditioning and minibar
Beds:
181 USD
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Horizon Club Twin room
Wireless internet, air conditioning and minibar
Beds:
181 USD
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Executive Double Suite
Wireless internet, air conditioning and minibar
Beds:
244 USD
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Executive Twin Suite
Wireless internet, air conditioning and minibar
Beds:
275 USD
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Superior Inter-Connecting room
Family room with bathroom
Beds:
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Deluxe Inter-Connecting room
Family room with bathroom
Beds:
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Shangri-La Suite
Private bathroom
Beds:
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Description
Hotel opened in 1992. In this hotel 522 rooms, 32 floors.
The distance to the nearest airport is 38 km.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 11 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Opening hours: [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property. - Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. US$74.36) per night. This property accepts cash, credit cards and third party payment services The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, JSB, UnionPay, MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
Rooms
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Locker
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
Internet
- Free Wi-Fi
- Internet access
Transfer
- Airport transportation
- Car rental
Languages Spoken
- English
- Multi-language staff
- Chinese
Tourist services
- Tour assistance
Recreation
- Mini golf
- Picnic area
- Sun Deck
Parking
- Parking
Pool and beach
- Swimming pool
- Outdoor pool
- Pool facilities
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
Kids
- Playroom
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
Pets
- Pets Not Allowed
Street view
Video: Futian Shangri La Hotel Shenzhen, Shenzhen, China
Map
Reviews
06.05.2026
The service throughout my stay was thoughtful and thorough, truly living up to a five-star standard. The front desk efficiently handled my check-in with politeness, and the concierge proactively offered to help with my luggage. Room service was prompt and meticulous. The turndown service even included a special bookmark, which really showed attention to detail. The staff were responsive and enthusiastic, making me feel very welcome. As a hotel that's been open for over thirty years, the facilities do show their age a bit. The bathroom design felt dated, and some room types didn't have a separate shower and bath, meaning I had to shower in the tub, which wasn't the most efficient use of space. The soundproofing was decent; I occasionally heard minor noises from the hallway, but it didn't disrupt my rest overall.
04.05.2026
Service: The service was excellent. The cleaning staff remembered the status of each room, and the front desk staff were very friendly. They even contacted me promptly after check-out when I left something behind.
Facilities: It's an older hotel, so some of the facilities are a bit dated, but it still maintains its elegance. All the essential amenities are available.
Environment: It's just a five-minute walk to the border crossing, train station, and subway entrance. There are also many shopping areas nearby, and it's only a 10-minute bike ride to renew your travel permit.
Facilities: It's an older hotel, so some of the facilities are a bit dated, but it still maintains its elegance. All the essential amenities are available.
Environment: It's just a five-minute walk to the border crossing, train station, and subway entrance. There are also many shopping areas nearby, and it's only a 10-minute bike ride to renew your travel permit.
03.05.2026
The location is excellent, the decor is elegant, and it's clean and tidy. It's very convenient, the service is warm and welcoming, and the stay was very pleasant. Highly recommended. The buffet breakfast also offers a wide and delicious selection [thumbs up].
19.04.2026
I had a very good time here thanks to Concierge Stephen and Front Desk Team Ives and Witter. It was a very rough day and I lost my identity card and everything. As such I try to approach the FD to see if they could let me check in with my remaining identity proof and Ives gave me very useful suggestions and I was able to check in after reporting to the police. Stephen was very sweet he offered me his own cell phone to contact the police and patiently hearing my concerns and offering me snacks. He did everything he could to help and I appreciate that. Witter warmly greeted me upon check in and helped upgraded my room which also very sweet. I would definitely recommend my friends and family and I look forward to returning.
11.04.2026
Another Fabulous stay, from start to finish.
This hotel is becoming a second home in Shenzhen!
It was not my first stay at the Shangri-La Luohu, and it will not be the last. I missed the pulse and liveliness of the marketplace at Shenzhen port, and the Shangri-La is perfectly located for an incredible stay.
It’s a friendly place to stay with the warmest of welcomes.
The Shangri-La reception team shared helpful suggestions on where to go and how to get there, suggestions that made a difference. The room standard has been consistent. The city view room was bright, with a comfortable bed and a spacious bathroom. The amenities are fantastic with a well-kept sauna and jacuzzi.
I would like to extend a huge thank you to the team who were a pleasure to chat with and get to know. I hope the weekend brings you a lovely moment in your diverse neighbourhood :)
This hotel is becoming a second home in Shenzhen!
It was not my first stay at the Shangri-La Luohu, and it will not be the last. I missed the pulse and liveliness of the marketplace at Shenzhen port, and the Shangri-La is perfectly located for an incredible stay.
It’s a friendly place to stay with the warmest of welcomes.
The Shangri-La reception team shared helpful suggestions on where to go and how to get there, suggestions that made a difference. The room standard has been consistent. The city view room was bright, with a comfortable bed and a spacious bathroom. The amenities are fantastic with a well-kept sauna and jacuzzi.
I would like to extend a huge thank you to the team who were a pleasure to chat with and get to know. I hope the weekend brings you a lovely moment in your diverse neighbourhood :)
09.04.2026
The location is very good, but the service is lacking. For example, in the room, you can't find any information about where the gym, swimming pool (which floor it's on), kids' room, etc., are located. Also, there’s no comb, so you have to call every time, and there’s no tissue paper.
09.04.2026
This time, I chose the Shangri-La Shenzhen with my wife, children, and my mother who came from Australia to stay with us, and the overall experience was very satisfying. Many years ago, I frequently stayed at Shangri-La hotels in different countries for work, so I'm very familiar with the brand. I'd always hoped to share this wonderful experience with my family one day, and now that dream has finally come true.
The hotel staff—from the greeters at the entrance, the front desk, lobby security, cleaning team, to the restaurant servers—were all incredibly dedicated, polite, and attentive, making us feel completely at home. The room was clean and comfortable, and the kids had a blast in the pool. It would be even more perfect if they could add a heated pool, as the outdoor weather is still a bit chilly.
The only minor suggestion is that the quality of the restaurant's buffet could be improved. It would be even better if it could reach the five-star standard of Shangri-La buffets in other countries.
Overall, we are very grateful to all the staff at Shangri-La Shenzhen for making this family trip so warm and memorable with their professionalism and passion.
The hotel staff—from the greeters at the entrance, the front desk, lobby security, cleaning team, to the restaurant servers—were all incredibly dedicated, polite, and attentive, making us feel completely at home. The room was clean and comfortable, and the kids had a blast in the pool. It would be even more perfect if they could add a heated pool, as the outdoor weather is still a bit chilly.
The only minor suggestion is that the quality of the restaurant's buffet could be improved. It would be even better if it could reach the five-star standard of Shangri-La buffets in other countries.
Overall, we are very grateful to all the staff at Shangri-La Shenzhen for making this family trip so warm and memorable with their professionalism and passion.
07.04.2026
Hotel is a bit old but the renovation still in good condition.
Location is good - near to train station
Nearby have a lot delicious food
Muay try the dim sum at this hotel which is super nice
Location is good - near to train station
Nearby have a lot delicious food
Muay try the dim sum at this hotel which is super nice
26.03.2026
Location was excellent, only a min walk to MTR train station.
Near by have fast food restaurant.
Hotel was a bit old fashion, but in Shenzhen Lu Wu , it’s acceptable.
It’s rare , I paid in full at trip. Com and hotel charge me again + guarantee CNY $500 .
While check out they didn’t pay back the cny$ 500 to me
Near by have fast food restaurant.
Hotel was a bit old fashion, but in Shenzhen Lu Wu , it’s acceptable.
It’s rare , I paid in full at trip. Com and hotel charge me again + guarantee CNY $500 .
While check out they didn’t pay back the cny$ 500 to me
19.03.2026
efficient helpful staff , very clean, could benefit from an update in places but overall a superb facility
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Frequently asked questions about Shangri-La Shenzhen
How much does it cost to stay at Shangri-La Shenzhen?
The cost of staying in Shangri-La Shenzhen depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 72 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Shangri-La Shenzhen?
You can book Horizon Club Double room, Horizon Club Twin room, Superior Inter-Connecting room, Superior Double room, Superior Twin room, Deluxe Inter-Connecting room, Deluxe Double room, Deluxe Twin room, Executive Double Suite, Executive Twin Suite, Shangri-La Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Shangri-La Shenzhen?
Check-in at Shangri-La Shenzhen is possible from 14:00, check-out is until 12:00.
Does Shangri-La Shenzhen Hotel have a pool?
Yes, Shangri-La Shenzhen Hotel has a swimming pool for guests.
Does Shangri-La Shenzhen Hotel allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at Shangri-La Shenzhen Hotel.
How to get to Shangri-La Shenzhen Hotel from the nearest airport?
The nearest airport is Shenzhen Bao'an International Airport, located about 1 hour 51 mins from hotel by car (38.3 km) away.
What’s the cancellation policy at Shangri-La Shenzhen Hotel?
The cancellation policy at Shangri-La Shenzhen Hotel depends on your room type and booking terms.
Does Shangri-La Shenzhen Hotel offer airport transfers?
Yes, Shangri-La Shenzhen Hotel offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.
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