The Westin Sanya Haitang Bay Resort in Sanya
✅ Exceptional butler service praised by multiple guests, including named staff like Kent and Ella Chen ✅ Proximity to duty-free shops with direct access from the hotel ✅ Spacious rooms with balconies and panoramic sea views ✅ Varied kids’ activities and dedicated kids’ club ✅ Wide selection of fresh, high-quality breakfast options in both Western and Chinese styles ✅ Excellent hotel grounds with lush greenery and well-maintained pools ✅ Helpful shuttle and concierge services, including special arrangements when shuttle buses are full ❌ Some guests found the heated pool temperature too cold for swimming in winter months ❌ Hotel is located far from downtown Sanya with limited immediate surroundings or shopping options ❌ Wi-Fi in rooms may require an additional fee despite free Wi-Fi in public areas ❌ Some rooms show signs of aging despite overall high standards ❌ Limited convenience store options on site with minimal drink selections
Rooms and prices
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Description
The Westin Sanya Haitang Bay Resort is a five-star hotel built in 2013, offering spacious, bright rooms with a variety of sea, garden, and pool views. Located on the coast of the South China Sea, the hotel features its own sandy beach just 40 meters away, with attentive service highly praised in guest reviews. Guests can enjoy three restaurants, two bars, and a café on site, along with wellness amenities such as a spa center, sauna, massage services, and a fitness center. Families appreciate the dedicated kids’ club and nanny services. Business travelers benefit from 11 conference halls and a business center. Free Wi-Fi is available throughout the property, though some reviews note that room Wi-Fi access may require payment. The hotel’s extensive grounds include an outdoor pool and lush palm trees, creating a tranquil atmosphere. Guests repeatedly highlight the exceptional butler service, often naming individual staff members for their responsiveness and thoughtful care.
Location
The Westin Sanya Haitang Bay Resort sits on Haitang North Road in Sanya, China, approximately 34 kilometers from Fenghuang International Airport (SYX). The hotel is directly adjacent to a designated sandy beach only 40 meters away, providing easy access to the sea. It's very close to a large duty-free shopping zone, accessible through a convenient passage from the hotel’s back door, and guests can use a concierge car for quick trips to nearby shopping entrances. The location is somewhat remote from downtown Sanya, with taxi rides taking about 40 minutes, but the proximity to the duty-free shops and beachfront makes it attractive for shoppers and beachgoers alike.
Tips
- Book early to request a room with a balcony and sea view for the best experience.
- Take advantage of the kids’ club and nanny services if traveling with children.
- Note that the heated pool may feel cold in winter, so plan to enjoy other water activities like paddleboarding or the beach instead.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Cuisine: Western, Chinese, Asian Opening hours: [Mon - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is CNY 1,000.00 (approx. US$148.85) per night. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, JSB, UnionPay, DinersClub
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Poolside bar
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- Russian
- English
- Multi-language staff
- Chinese
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Billiards
- Karaoke
- Fishing
- Sun Deck
- Offsite parking reservations required
- Parking nearby
- Water park
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water fun
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Transfer to the beach (free)
- Rooftop pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Cycling
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Yoga
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
From the beach 1 min. The beach is private, sand.
The distance to the sea is 300 meters
Video: The Westin Sanya Haitang Bay Resort
Map
Reviews
Separately, I want to mention the service. The butler service was really genuine. When I gave feedback, it was immediately escalated to the manager for resolution. You can tell the hotel has high standards for itself and is very responsive. It's truly thoughtful service.
Frequently asked questions about The Westin Sanya Haitang Bay Resort
How far is the beach from the hotel and what type is it?
The hotel has its own designated sandy beach located just 40 meters away.
Are there facilities for children at The Westin Sanya Haitang Bay Resort?
Yes, the hotel offers a kids’ club and nanny services for children.
Is Wi-Fi included in the room rate?
Wi-Fi is free in public areas like the lobby and restaurants, but some reviews mention that room Wi-Fi may require an additional fee.
What dining options are available on site?
There are three restaurants, two bars, and one café within the hotel.
How can guests get to the nearby duty-free shopping area?
There is a direct passage from the hotel’s back door leading across the road to Zone C of the duty-free shops, and a concierge car is available to take guests to shopping entrances.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 143 USD The best time to book is October 16, with rates starting from 134 USD
























































































































































































































































































