Wellness Hotel Step - Czech Leading Hotels in Prague
✅ Extensive wellness facilities including seven types of saunas, swimming pool, jacuzzi, and guided sauna rituals praised by multiple guests. ✅ Good variety and quality in breakfast buffet and restaurants mentioned by several reviewers. ✅ Spacious and clean rooms with comfortable beds and safety deposit boxes noted positively. ✅ Friendly and helpful staff, especially at the front desk and housekeeping, highlighted in several reviews. ✅ Sports facilities like squash and tennis courts are well maintained and reasonably priced. ❌ Noise disturbance from nearby railway tracks repeatedly mentioned; rooms facing the rails are very noisy day and night. ❌ Complaints about additional charges for spa, sauna, water, and Wi-Fi in rooms, which some guests found misleading. ❌ Issues with room cleanliness and maintenance reported by some guests, including lack of basic toiletries and insufficient housekeeping protocol. ❌ Front desk and concierge service criticized for poor communication and stressful handling of booking and room changes. ❌ Location considered remote by some, with a 10-minute walk to the nearest metro and limited immediate neighborhood amenities.
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Description
Wellness Hotel Step - Czech Leading Hotels is a 4-star hotel established in 1985 and renovated in 2004, situated in Prague 9. It offers 198 rooms across a 9-floor building with a variety of room types including Economy, Standard, Deluxe, Family, and several with Water World Access. The hotel features extensive facilities such as a wellness center with seven different saunas, a swimming pool, massage services, and various sports options like tennis, squash, badminton, and even indoor golf and curling on carpet. Guests will find three bars and four restaurants on site, along with 19 conference halls, free Wi-Fi in the lobby, and free parking. The hotel’s infrastructure supports business and leisure travelers alike, with a 24-hour front desk, concierge service, and several amenities including laundry, car hire, and currency exchange. Despite some noise issues due to proximity to railway tracks, the hotel’s sports and wellness facilities are highly rated by many guests.
Location
Located in Prague 9, Wellness Hotel Step is about 3 km from Prague’s city center and roughly 15 km from Vaclav Havel Airport. The nearest tram stop, Balabenka, is 300 meters away, with several public transport options within walking distance, including bus and metro stations approximately 10 minutes away. The hotel is situated on a hill overlooking Prague, providing scenic views. Although it is outside the immediate city center, the hotel’s location offers access to nearby parks with cherry trees and a fountain at the entrance, making it a quiet spot compared to the busy downtown.
Tips
- If you are sensitive to noise, avoid rooms facing the railway tracks and request a room on a higher floor or away from the rails.
- Take advantage of the hotel’s extensive wellness and sports facilities, but be aware that some require additional fees.
- Use public transport options nearby, as the hotel is about a 10-minute walk from the nearest metro and tram stops.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Sat - Sun] 07:00-11:00 Open
[Mon - Fri] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of CZK 1,190.02 (approx. US$56.23) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: CZK 528.53 (approx. US$24.97) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, DinersClub
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Packed Lunches
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Italian
- Multi-language staff
- Tour assistance
- Barbecue grill(s)
- Billiards
- Bowling
- Mini golf
- Hiking
- Ping-Pong
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Business center
- Fax and copy machine
- Conference Hall
- Table Tennis
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children swimming pool
- Family/Kid Friendly
- Pets allowed
Video: Wellness Hotel Step – обзор лучших чешских отелей в Праге – «Хороший, плохой, злой»
Map
Reviews
I couldn’t sleep,I went to change they asked four 40 euros.
In the room nothing at all except shower &shampoo 2 in one.
Later after requesting soap and shampoo they give.
No ear pad, no slippers,no hand tissues
Even no complementary water , if you need water you must buy .
I couldn’t sleep,I went to change they asked four 40 euros.
In the room nothing at all except shower &shampoo 2 in one.
Later after requesting soap and shampoo they give.
No ear pad, no slippers,no hand tissues
Even no complementary water , if you need water you must buy .
The restaurant does not allow you to take out fruit
Bad review!
POIs near hotel
Frequently asked questions about Wellness Hotel Step - Czech Leading Hotels
What types of rooms are available at Wellness Hotel Step?
The hotel offers Economy Double room, Standard Single, Triple and Double rooms, Deluxe variants, Family rooms, and multiple room types with Water World Access including apartments and a Presidential Duplex Suite with panoramic views.
Is the hotel suitable for families with children?
Children can stay in some rooms, with additional fees possibly applying for children using existing beds. Crib and extra bed policies vary by room type.
Are pets allowed at the hotel?
Yes, dogs and cats are allowed on request with a fee of approximately US$25.26 per pet per night.
How far is the hotel from Prague Vaclav Havel Airport?
The hotel is about 15 kilometers from Prague Vaclav Havel Airport.
Does the hotel provide free Wi-Fi in guest rooms?
Free Wi-Fi is available in the lobby, but in-room internet services may require an additional fee.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 125 USD The best time to book is July 27, with rates starting from 105 USD













































































































