Honestly, I would like to give more positive feedback and review but I had better experience in 3 or 4 stars hotels around the world
I can't say enough at how wonderful the people treat you here
Majority of staff do not speak (or don't want to) basic English, so if you don't speak Spanish - you better find other place
My friend and I had a great time at GP Bavaro Suites. It's a beautiful place with a nice stretch of beach and numerous pools to enjoy. We indulged in the luxury and friendly service we received.
A fantastic week to celebrate my daughter’s wedding. Julisa was incredibly helpful in keeping things organized even when we had to move venues last minute. The entire resort staff were friendly and very helpful
The pool bar on the swimming pools are a must, you can enjoy having a drink while swimming. Ronald and Adrian, the guys there, are great Ambassadors of DR, telling us about the traditions
Plenty to do the restaurant are all good and we enjoyed the buffet we liked the large buffet the best. Our rooms had excellent access to the beach pools and restaurants
Overall, Impressive Punta Cana is a good hotel. The rooms were clean, the organization around the resort was nice, and the beach was amazing — definitely one of the best parts of the stay
The pools are great, warm and they have activities in the pool to keep you entertained during the day. Though the floor is very crumbly and paint chipped everywhere but doesn’t ruin the overall experience of the pool
You really have to figure everything out on your own. If you’re stuck at the airport or trying to leave, the hotel does not help — you’re basically on your own
A few amazing staff members from the Buffet, Esperanza, Martha, the juice bar lady and some of the cook line folks -Thank You for treating us like family ! Great entertaining group ! Thx for spaghetti for taking the time to get to know you better
Beautiful Beach view , and it was clean the whole time we were there !
Buffet at beach is the same every day but we switch it up with the Al la carte luncheon in the Gourmet restaurant
The beach is phenomenal as is Darel our butler
He checks in every day, has been on top of our reservation needs and because of him, we will be back :)
The rooms are quite dated but they will be closed for renovations from April - November
The nightly shows were very entertaining - like having our own Coco Bongo experiences! They have an entire team dedicated to entertaining the guests with games and parties, so much to do! The food was fantastic - 5 restaurants to choose from and we never had the same thing for dinner twice! Can’t wait to come back!
Wonderful experience for a family vacation. Teppanyaki at Ma+Suri, and Le Gourmet are the best restaurants here. The buffet food is average, nothing phenomenal, but nearly on par with any buffet back in the states
Perfect relaxed long-weekend getaway at this all-inclusive resort! Junior suite with jacuzzi, pool, private beach, and multi-cuisine food options, including in-house restaurants, made the experience memorable
Probably the best bartender I’ve had at any resort. Israel at the buffet was another awesome server. Again, incredibly friendly and hardworking. Made sure you got everything you needed asap and did so without issue
José at the steakhouse was fantastic. Worked non-stop, super polite and friendly and made our kid smile to no end. And Sonia, our room staff, was an absolute sweetheart
The pizza shack is overcrowded with the feel of a feeding trough. The pool and beach snack bar doesn't let women enter in bikini tops. There are no star cooks in the kitchen
Family friendly hotels are usually a crap-shoot, but this one was nicer than anticipated. Food was great, resort was great and staff were excellent
From the moment I arrived, everything was amazing from start to finish!!! I highly recommend this resort to anyone looking for a relaxing and fun all-inclusive getaway in Punta Cana!
The resort complex is stunning, with gorgeous tropical grounds, and a breathtaking sandy beach with crystal-clear turquoise water
Lots of food choices, shows every night, loves the double sinks and double shower in the bathroom. Pretty of loungers and lots of sun or shady spots by the beach. We enjoyed all the restaurants at the resort
He took matters into his own hands and personally walked us to our room and I was so grateful. He apologized for the room check in issues but I got no real explanation as to what happened
We got the run around after I refused to take two twin beds that we were being offered by the front desk so I feel like I was “black listed” by the front desk team as a result
My room wasn’t cleaned for two days and I was told it was as because I didn’t ask for it to be cleaned by pushing the button near the front door
It wasn’t until a concierge manager noticed us waiting in the lobby and commented how long we were waiting did we get our room
It took hours to get our room despite having a butler (whom was not able to effectively execute on any request I had for her)
As an ******* member I was told early check in would be an option- again didn’t happen for us
The pools were always clean and beautiful, with a special mention to The Reserve pools, which were absolutely stunning and peaceful
We stayed in the Reserve, went to the beach reserve and Martin was fantastic! Every morning heading down to the beach, he made sure we had an amazing view of the ocean and had the drinks coming! I would definitely ask for Martin when at the Reserve Beach! Irvin was our concierge, he was also just as amazing! Super relaxing hotel, nightly entertainment that was relaxed and fun!
Our stay at Paradisus Palma Real was truly exceptional and far beyond our expectations. From the moment we arrived, every single employee stood out as professional, and incredibly helpful
The service is very hit or miss here. The entertainment is also minimal and we had no idea what the schedule was since the app didn’t work. There was also no waiter service around the pool or beach
The room cleaning service did an outstanding job every single day, keeping everything perfectly clean and comfortable. The staff in the restaurants and buffets were excellent as well
We would like to give a special mention to Salvador, reservation, what a truly professional, caring person, He genuinely cares about guests, wants you to love DR,representing the hotel at the highest level
I would rate this resort with the following stars:
5 star for personel service and kudos to Angel the golf cart Driver, David the time share Promoter, Bartenders Jessica, Gabriel and the Best one not sure of her name at the main adults only pool Mariolis? the bartender
We also really enjoyed the hydrotherapy pool. The food was mostly very good. The entire resort was wheelchair accessible including the beach area (see attached photo)
A very nice and clean resort. Every staff member we talked with were very pleasant and cheerful.
Beach- Best in the DR! We never had an issue finding a palapa after breakfast. The towel stand was beside the sushi bar that smelled like sewage
Perfect, relaxing, chill, staff was excellent and catered to us making us feel very special! It’s a nice change for 2 older woman traveling! Usually we are overlooked but not here!!
The hotel's main advantage at this time is the seaweed-free sea, so be prepared for it to be crowded. The sun loungers by the sea are tightly packed in about 10 rows, but you have to reserve a spot in the shade by 8 p
Love it! Nice Resort! Food is good and much variety, nice pools and beach, 5 of 5 star I’ll be back soon
The hotel grounds beach pool were beautiful, the rooms were average, beds not that comfortable, low grade finishes in bathrooms and rooms, the restaurants were average, but the food buffet (breakfast dinner) was excellent with plenty of variety
New years eve Party was family friendly and a 10! Very fun and lively and free for guests. Scuba caribe snorkelling was great
The room was clean and modern. The staff were amazing, attentive and polite and the food was good. I’d definitely stay at another RIU.
I have been to newer RIU properties for eg RIU Ocho Rios in Jamaica and it was beautiful there. But RIU Punta Palace is nice too. But not as new as RIU Ocho Rios. Still enjoyed my time because the staff was wonderful
Over all the resort was great! The food was good! Customer Service was outstanding! The only thing the WiFi wasn’t that great. The Riu party was lit we definitely had a time! I would definitely stay again!
What a beautiful place with great people. Alejandro upon arrival set the tone for a great stay. Ricardo always at the pool serving drinks to The Level guests creating a special experience
We had a great experience at this restaurant, and a big part of that was thanks to our server, Ronny. From the moment we were seated, he was friendly, attentive, and genuinely welcoming
He checked in at just the right moments, made great recommendations, and somehow always appeared exactly when we needed something — drinks refreshed, plates cleared, and everything flowing smoothly
Maximo was wonderful at Quimera restaurant was helpful and attentive the entire experience! The rooms and the facilities were cleaned constantly and housekeeping did more than could be expected
Our food and drinks came out perfectly timed, and Ronny made sure everything was exactly how we wanted it. His positive attitude and professionalism really elevated the entire visit
And Octavio in Mar y Sal was the definition of a professional. He was attentive, polished, and genuinely welcoming. Overall, great experience and beautiful environment!
The rooms could use some updates and remodeling but the friendly staff, sense of security, beautiful grounds, beach access, peaceful ambiance, fun entertainment and yummy food make it all well worth a visit! My family had to leave the resort we originally booked at because it was unsafe, dirty and absolutely horrible
But if you just love floating in the pool and drink and eat good food go here. The staff is super friendly and the resort is just gorgeous can't explain. I hope mother nature does her part and cleans the beach
Jewel palm beach must have the friendliest staff in all of Punta Cana! As soon as you arrive, the security verifies our booking at the front gate
Then as you drive up to the lobby entrance, the men that help you with your luggage greet you with smiles and warmth. The same friendly energy is felt all throughout the resort
very sad all around is just blue water but the resort just had it really bad. If you are beach lover don't go here. We try transfer yo another resort but apparently all that side of the island have that problem
Thankfully Jewel had vacancies on such short notice and we were able to book a room the very same day for the rest of our trip. We met guests that had stayed there before
We just returned from an incredible week at Dreams La Romana Resort & Spa in the Dominican Republic, and we’re already talking about going back!
We travelled from Canada and stayed in the Preferred Club — it was absolutely worth it
The people working at the hotel are all friendly and eager to serve. We enjoyed the chocolate that Marta Dino made for us every night, as well as Orquidea's attention to detail when cleaning our room
There was so much to do! The water park was super fun, snorkelling was amazing, and the entertainment team — my goodness! There was always some sort of activity happening; the days had things like yoga, ping pong tournaments, a batting cage, and an inflatable obstacle course in the main pool
The buffet food was excellent and a great variety. The theme nights were fun such as the Mexican theme night. I enjoy fish and seafood and there was so much variety of both. The restaurants were varied, i
The restaurants around the resort are fun to visit, but service seemed to be a bit slow and the food was always some version of what was being served at the buffet anyways, so the buffet was definitely our go-to
The waterpark was a huge hit for our kids — and honestly, we loved it just as much. It added such a fun extra element to the trip. We also felt completely safe the entire time we were on the resort
They keep the party going and encourage you to join in the fun. I especially enjoyed Sopita down by the pool, and the bartenders in the lobby and the beach. Everyone here makes you feel like family!
We had a great stay at Grand Palladium Select Bávaro in Punta Cana. The resort is beautiful, the beach is amazing, and there’s lots to do. The service was excellent throughout our stay
One staff member in particular, Luisito, really stood out. He was always friendly, helpful, and made sure everything went smoothly for us calling us his Canadian family
He helped arrange transportation and was always checking in to see if we needed anything. Luisito also had a fun little greeting he would do when he saw us a cheerful “cucú!” which always made us smile
He always made sure our room was perfectly clean and tidy, and he did his work absolutely spotless every single day. He was especially wonderful with our children — always friendly, warm, and playful
We arrived late in evening, staff is limited but we were able to get our room quickly. At the start, we received room on first floor and was very nice, renovated and clean but a few cockroach in our room
Puerto Plata, Costa Dorada, Dominican Republic 🧭 Map
Pool: Pool
Playa Long Beach - 12 min
They are friendly and will back off, but there are many. They all have shirts with numbers. The city tour was a lot of fun 😁
All in all, a great holiday and will likely return
The resort is a pretty quick ride from the airport which was nice. The staff and service we received was excellent and very friendly. The nightly shows are well produced and were a lot of fun to go watch
Really enjoyed our stay with the Marien. The staff is very helpful and friendly. The buffet had many great choices which changed daily. The room was kept clean daily
5 stars just because the food offerts are not that abbondante and the rooms, even very clean, needs some renovations. And the internet, even covering including the beach, is not the best
The beach is fabulous with plenty of lounges and day-beds for VIP. The beach bar was very handy too. Beware the locals on the beach who constantly try to take you too their market
The food is nothing fancy, but as long as you go early, there are lots of options. We booked spa couple massages twice (at the start and the end of our trip), and the entire spa staff was incredible
They really have the patience of saints! They made the pool bars fun and made excellent drinks!
Kelvin at the bar in the theater was THE SWEETEST! He was very friendly, had the best smile and always had our drinks ready for us
He made us feel truly special and it was so nice meeting him. We will look for him every time we go!
Luis, Jimy and Charley at the adult pool bars were phenomenal
He even checked to make sure we got home safely. I would recommend him 1000 times again!
Jency! He looked for us every morning for breakfast and we were lucky enough to have him as our waiter for dinner a few times
This would be our first time in Punta Cana and all inclusive. Looking for something all inclusive and adults only. After looking at different resorts, reviews and even YouTube videos
Check-in was a breeze and then we were taken to our room by a butler! When we arrived to our room, once again ,taken away from the size and beautiful room that was ours for our stay
We were looking to get away for some sun and relaxation. We started looking at different areas and some friends have visited Punta Cana in the past and just recently
The beach was absolutely stunning—crystal clear, calm waters that were perfect for relaxing and swimming
We stayed for 8 days and on day 3 finally got to use the swim out we paid for and day 8 finally got hot shower! Pool wasn’t filled water was stagnant shower water cool
Had a wonderful time at this resort. It is in a wonderful location, just a few resorts down from a national park if you want to explore some trails, with a gorgeous beach that is surrounded by tide pools
Best bar is by far the lobby bar, they can serve everyone premium alcohol (other bars it is only for preferred members) and it is open the latest. The bar by the beach is hit and miss but ideal for convenience
Went on a family vacation for 8 adults and 2 kids! Overall the best all inclusive we have been to! Staff is so friendly and kind! The beach is incredible! We spent most of our time there because the water is so beautiful! Luckily at this time of year no seaweed! Food has been better than all of our other places we have been (Cuba and Mexico)! We loved Coco Cafe for their espressoo and Lattes! Loved...
We only got a butler the last three days of service who wasn’t really able to do very much for us but apologize for the pool and apologize for lack of warm water because they needed to get parts to fix the water system, but that should’ve been told to us upon check-in which the room wasn’t even ready at 4 pm
Great drinks!! We stayed in the Tierra suite and it was amazing, private pool and beach front. Our mayordomo was awesome, David C. & Angelo at the beach service was amazing as well
Awesome experience here, smaller resort compared to others but it dosent feel small. Great beach location and excellent staff
The only downside was room service food was not good and not enough breakfast options, just one buffet and we felt the food there was always cold. All other restaurants for lunch & dinner were awesome
A special shout-out to Delvin, the manager of the pool area, whom we’ve known for many years from our previous visits to Dreams. Seeing him again made the trip even more special
We stayed in the Viento Suite Ocean View it was expensive but worth it. We had the second floor and rooftop looking out over the beach to the ocean it was beautiful and the sound of the waves was mesmerizing
After COVID, we finally returned to celebrate my birthday and decided to stay at Live Aqua and it was a wonderful experience. The resort is beautiful and very clean, and the weather during our stay was perfect
The property itself is stunning and beautifully maintained, featuring a gorgeous pool area and a breathtaking beach that we enjoyed every single day
Yadenny from the entertainment team invited me to play volleyball and I had a lot of fun. She made my brother and me laugh a lot. Without a doubt, a good experience. Rafal Nadal Pickleball was fun too
Every member of the team was cordial, friendly, and impressively efficient. Whether it was remembering our favorite drinks, checking in on how our day was going, or simply sharing a laugh
Candina Manzanillo was a server too as well as bartender
We just returned from a 10-day stay at the Meliá Adults Only Resort in Punta Cana, and the highlight of our trip was without a doubt the incredible staff at the Elyxr Bar
The bar staff ( Radalis, Ramone and William from the fresco pool bar) at this hotel were outstanding. From the moment I sat down, they were friendly, attentive, and genuinely welcoming
Such an amazing place with the best service you can find. Everyone is friendly and so helpful. Thank you Carlos for all your amazing service at the Prestige beach cabanas
Junior reached out asking for a review near the waterpark. Taught us a bit of Spanish which I was too drunk to remember! 😁 The whole family had a great time. I have to mention how hard things were to discover
It was put first visit and all excellent as expected. We enjoyed the entertainment team, especially by the pool including Junior. The service was great, always polite, friendly and hustling. Helpful when we had questions
A very nice place and experience. I was able to take a picture at the SpongeBob house. Took my son here and he enjoyed it fully. We paid day pass for $175 per person and that is all inclusive towards food
Desserts snacks drinks everything. And the day pass is from 9 AM to 5 PM. You’ll have to leave your passport at the front desk though until you’re done with using your day pass
- Zeleika (hope I’m spelling that right!), the main pool server, kept the drinks flowing nonstop — always with a smile
Puerto Plata, Q9C3+5XG, C. Principal playa dorada 🧭 Map
Pool: Pool
Playa Dorada - 3 min
Our children loved playing football and tennis, spending time at the kids club, and enjoying the beautiful beach. It made the whole trip so easy and relaxing for us. A very special thank you to Rosa from Guest Services
The room was great; the staff were wonderful and helpful. We appreciated the all inclusive package very much and found joy in walking on the beach
Beautiful beaches. Huge property. The golf course is very large and nicely maintained. Pleasant resort!
Excellent family vacation, eco-friendly location, super fantastic entertainment and attention to the team at the hotel.
If they could fix the mini putting and have putters instead of irons to putt with that would be great. Mexican restaurant was great
Stayed as a family of 8 with 2 people per room one room seemed very clean but one had a very strong uncomfortable molding piping smell 2 rooms only had a lamp as lighting not sure if it was set that way but pretty dim when getting ready loved the double shower heads very convenient when rushing to get ready only problem water went out to closet and wet luggage even having the small tower on floor was...
A calming lavender or fresh fragrance welcomes you as it permeates the halls, elevators, and guest rooms, instantly setting a relaxing mood. The Club experience check-in is both luxurious and effortless
Numerous lunch and dinner options make for nice variety. My favorite was the Mongolian grill!
The bars all make excellent cocktails!
The staff are all so friendly and well trained to put the guest experience first
I chose this hotel after reading the great reviews, and it totally lives up to it. The entire staff will go above and beyond to help ensure your staty is as pleasant and enjoyable as possible
Absolutely 5-star luxury with 💯 top-tier customer service. From the moment you arrive, the lobby and stunning backdrop of the Caribbean Sea are truly jaw-dropping and breathtaking
Must mention Angela Zorrilla Reservations Department who went above & beyond to ensure my Reservations were booked & setup correctly as I had multiple issues with my computer & she made it her mission to help me along with sales supervisor Angie Diaz
We just returned from an incredible week at the Hyatt Zilara, and it truly exceeded all our expectations. The quality of the food and the variety of restaurants were outstanding—far beyond any other hotel we’ve stayed at