Best Hotels in Punta Cana

Due to hurricane flooding in the past many first floor rooms smell like mold. Changed rooms with about an hour of headache when we got there. Room we were moved to was not cleaned

The food was outstanding, fresh fruit, especially the passion fruit, mmmmm. We also booked into the other restaurants on the grounds, simply delightful

Do not go into town by yourself. Beaches are "owned" by resorts with 24hr security. Strolls down the beach are permitted but you will be "stopped" at each resort

If you don't have american dollars or local currency you will have to exchange. Heard many visitors complain about currency. All and all for the cost good experience

Though there were one or two things we disliked, the 10 days I've spent there were honestly the best 10 days of my life, I've been in a few places around the world, but Natura Park and Punta Cana as a whole was the best vacation I ever had, I felt the true meaning of relaxing and forgetting about everything bad in this world while I was there

Staff was nice, room was small and extremely dated! Restaurants were "fair". Overall I would say if you wanted a last minute deal and could get a good price

Their friendly and fun personalities make this the best night time spot at the resort!

Overall good. On the second last day they cleaned our room but no towels, toilet paper, or Kleenex. We called the front desk to get some sent. No one came…. I had to go to a public washroom and take some…

We had a great swim out room - it was amazing - pool water was nice and warm - the deck has been remodeled with new materials - just fabulous!

Very clean and family friendly. The buffet has lots of options for every pallet. Waiters for drinks and meals at the pools and the beach. Activities for adults and kids all throughout the day

Beaches were cleaned and groomed and guarded

We had an excellent stay at this hotel for New Year’s Eve. From the moment we arrived, the staff was warm, welcoming, and incredibly attentive

Must mention Angela Zorrilla Reservations Department who went above & beyond to ensure my Reservations were booked & setup correctly as I had multiple issues with my computer & she made it her mission to help me along with sales supervisor Angie Diaz

Antonio the bell man & Louis our butler is also to be recommended for excellent customer service

This all-inclusive resort truly offers something for everyone—family-friendly activities for guests with small children on the Hyatt Ziva side, and adults-only, no-kids activities on the Hyatt Zilara side

A calming lavender or fresh fragrance welcomes you as it permeates the halls, elevators, and guest rooms, instantly setting a relaxing mood. The Club experience check-in is both luxurious and effortless

The grounds are beautifully designed and very convenient — pools, bars, sun loungers, and walkways are all well organized. There is plenty of space, yet everything is within a short walking distance

It includes private check-in rooms, a welcome glass of margarita or champagne, and a delightful spread of hors d’oeuvres—meats, cheeses, crackers, fruits, cookies, and mini sandwiches

We returned on our last night, specifically to have her care for our table. Great food, great fun, excellent people! Sorry about the photo. dessert was too good to wait!

Bloved was our favorite dining establishment i the whole resort. I discovered some delicious Dominican food, as well as some familiar dishes. The staff are all happy, kind and very accommodating

HUGE THANK YOU! We arrived and were greeted by the lovely Anderson at the reception. He was so friendly and welcoming; we felt right at home! The service overall is just so warm and caring

They have lots of fun things to do- and it is also a great place to relax! The beach was absolutely beautiful. This was our first trip down south and certainly did not disappoint! We would 100% come back here again!

A couple of issues but were made up for other people. The happiness, Coordinator Hanzel was incredible. Him and his team made our stay 10 times better than it would’ve been without them

We’ll definitely be back 10,000 percent! A huge shoutout to the ladies at reception, Fanelis and Pamela, who always helped us with any questions and gave such great advice

This place is beautiful. The help is amazing. So many to recommend keep a eye out for the entertainment team of Teddy, Rocky and Manore. If you want the best coco loco ask for Luis Miguel.

Visited for five nights with two couples total and this place was definitely worth it! Clean and comfortable rooms, delicious food, and amazing staff

there is no reason to go to an all-inclusive and not experience the very best, and the staff here will take the very best care of you! Yes, tipping is appreciated by them and when they go above and beyond, they deserve it

We spent some time at the Ocean Bar as well- shoutout to the bartenders up there but especially Christy! All of the staff was incredible! Overall, this was an unbelievable trip and we are so thankful to the staff at Sanctuary Cap Cana for all the hard work they did to make our experience for our honeymoon so wonderful! The resort did have many activities during the day and night, however, the vibe...

awesome activities coordinator, along with Maria! Luis Mario, Ismael, and Omar were the most amazing wait staff for our days on the beach. Get by the beach and you will never get up to get a drink while you're there

We had so many great experiences while we were there, from karaoke and singing, to the pools and beach, to the restaurants and quality staff. Never had a negative encounter, not once

Probably the best hotel/resort gym I’ve ever seen. If I had one recommendation, it would be to add more umbrellas on the beach

There were plenty of chairs, but umbrellas became a Hunger Games situation as there was one umbrella for every 10-15 chairs (versus one umbrella for every two chairs by the pool)

Shout out to Areilles at the pool and Ramon at the Italian restaurant. Everyone is nice but they are next level. Room 5 People 5 Food 4 Landscape 5

Great resort, clean modern , friendly staff .. options for halal food, definitely recommend

Amazing all inclusive. Great service, good food. The beach is stunning. Plenty of activities throughout the day. Can’t wait to go back.

We tipped at the end of each day, they appreciate it so much and are well deserved of it. We got a really good deal through Costco, package price for plane tickets, transportation to and from resort, and room

Rooms are clean, beds are comfortable. Staff is very friendly and always ready to serve you. Rudy was the best! Huge variety of drinks. And beach is awesome! Steak house was so good. Definitely would go back.

Which was to be reserved and additional charge and that didn't seem worth the cost and after being there I felt I made the right choice. Pool had plenty of lounges and so did the beach

The food was not good at all, no flavor. All of the food including the room service was not good. We looked forward to Taco Bell at the airport and thats saying a lot

Johnny also scheduled all our reservations for the restaurants and helped with the bell hop for our luggage to be picked up from the room to the lobby for our return trip home

The hotel didn't really explain the difference between a standard stay and paying for the Diamond club stay. I only caught the pool side cabana on the website

Great staff, very welcoming, entertaining and friendly. Place was very nice and well kept, and there was much variety on how to keep guests engaged

During the day, there’s a buffet snack bar, coffee shop, and icecream bar available, plus a sports bar that’s open 24/7. In the evenings, the lobby has entertainment, including shows and a DJ

The water near the hotel beach is restless, there is a lot of algae, although the staff carefully tries to get rid of them. Would recommend this hotel to everyone!

This resort was beautiful and had lots to do. Children are allowed, there’s a kids area and even a teen hang out. There are multiple pools and a beach

They each had a balcony, and really could have been great, but cleanliness could be greatly improved. I had to change rooms twice—first due to the AC not working, then because the balcony door wouldn’t lock

I wouldn’t consider this a party resort; it’s more geared toward families and low-key fun. Definitely check out the beach bar—John and Gerson are fantastic bartenders, very friendly and entertaining

Neither of those issues were my fault and it seem like a bother or hassle for them to swap my room. Overall, it’s a lovely resort with great amenities, and a relaxing atmosphere

Rested for 2 weeks in November. The location of the hotel is good, a beautiful large beach. Several other hotels of the same chain are nearby. Hotel Riu Naiboa is quite old and needs updating

We're currently staying in the hotel and the price-quality ratio is good. Lots of variety in the food each day. And enough choices in beverages, within the all inclusive formula

The airco in our room couldn't make it less than 23-24°C and one of the lights in the bathroom didn't work. The minibar in the room is restocked every two days, which is good

The kitchen is good, there is a sufficient selection of dishes, even for picky tourists. There is also a water park shared by several hotels

We were there last February and loved it we did not encounter anything like some of the reviews say we were there for 2 weeks and it was perfect pool was always clean and I would give the food a 9 out of 10 great places

The rooms and facilities have a lot of room for improvement but you're here for Bacaro beach to enjoy the white sand, blue waters, and coastal climate. Rooms are decent but I didn't come here to lounge in the rooms

The friendliest staff ever. Very clean and safe. Quiet and relaxing. Excellent food quality.

Our stay at JOIA Bávaro was absolutely outstanding. From the moment we arrived, the hotel staff were incredibly friendly, welcoming, and attentive, making us feel genuinely cared for throughout our entire stay

The food and drinks were amazing, with a wide variety of restaurants and bars to choose from—each offering great quality, flavor, and atmosphere. There was always something new to enjoy, and nothing disappointed

The staff made our experience exceptional! A spacial thanks to Reynaldo and Cofe for providing us the best butler services. They were very accessible and supported us with anything we needed during our stay

His personal touches, constant communication, and attention to detail were unmatched—it honestly felt like we had known him long before we even arrived at the resort

The people working at the resort are so friendly and engaging. They made us feel at home, always greeted us with a smile and we felt well taken care of. Edward, Danielo and Augusto were amazing and the very best

You will be eating a lot of bread & cheese & fruits, nothing healthy enough like a balanced meal. Food was all quite oily in general

I had an amazing week at Excellence El Carmen, a week that I will hardly forget. The resort is amazing and the atmosphere is just so relaxed and exclusive, especially if you're part of excellence club

We had an amazing time at Excellence resort - they have various activities, amenities & events on site that you can participate in

  However, there are very limited options for vegetarian esp if you think about your protein intake, there is hardly anything

  Somethings that are commendable & really stood out:  Cocktails - Excellence has by far the best of the best cocktails & bars! Their drinks are creative & everyone can find something they enjoy

Shoutout to their famous Coco locos! Special mention - Senor Diaz at the Prelude bar for a memorable experience!  Activities - really fun activities at the resort - bag painting, aqua trampoline, aqua bike, ping pong tournament, bingo, karaoke, poker, silent disco & so many more!!!!  Amenities - they have a wide array of amenities - gym, darts, tennis, archery, volleyball (pool & beach), board games...

We had a very good time…thanks to entire team

We had a great time at Memories Splash: the food was good and the service terrific!

We ate at hunter steak and enjoyed our meal. Service was great had to send steak back and they were kind and brought back a perfectly cooked medium rare with no issues

The best two parts of Royalton was our butler Amarlys she was so professional and accommodating and always started your morning with all “ good morning and I’m here if you need anything”

Secondly the entertainment team was amazing very friendly and knows how to put on a great show especially “ Mr. Chocolate “ Would totally recommend this resort for family vacation and absolutely will be coming back

Ernesto Felix, he was so helpful, informative and honest to my family and I. If I go back I’ll definitely request for him to be my butler again. Also the waterslides, shows and restaurants are thee best 10/10 ❤️

All of these individuals (along with many others) went above and beyond to make us feel welcomed and “part of the family. ” Gorgeous property, immaculate rooms, delicious food, great service

Anyone between the ages of 12 and 30 will HATE this place. Think secluded, safe, quiet, manicured, boring. A luxury splurge for the middle class. Bring books for the gorgeous pool and beach

We recently returned from an amazing week at this fantastic property. Not only was the property absolutely beautiful but the staff was attentive, hospitable, and just generally full of joy

We have to shout out some stand-out employees who made our experience most memorable. Luis every morning at breakfast; Lilliana and Angelo at Brassa and Bao; and our lovely and wonderful housekeeper Nikayree

Outstanding hotel located on the beach with fantastic service. Rooms were exceptionally comfortable and clean. Staff was accommodating, friendly and attentive

Several restaurants and bars on location so there was no need to leave the property. Pool, property and beach were all well maintained. Overall an extremely positive experience

Entertainment is very limited, making the resort extremely quiet. There is no convenience store on site, and communication before arrival was poor, as emails to the reservation department were not answered

Overall, we were satisfied with our stay. This hotel is best suited for travelers looking for a modern, clean, and peaceful place to relax rather than a lively all inclusive experience

The room was spacious and very clean, the food was excellent (healthy and delicious. keto/Paleo compliant if you want). And there was always a spot - no beach towel bingo trying to stake out a spot at the crack of dawn

Check in was fast and smooth, and the staff is generally friendly, although service can be slow at times and English is not widely spoken. The rooms are the strongest point of this hotel

Food quality at the buffet is acceptable, but variety is limited, and items are not always refilled later. The resort has only three restaurants, with average overall quality

They are spacious, modern, and clean, with a very comfortable bed. The balcony with a jacuzzi overlooking the pool is a great feature

Food was good one of the only good things I could say

The resort was lovely , small and well maintained, pool was so fun and food was great , staff was also amazing, we will definitely be back 🎉

I would not recommend staying here. All older people and they kept staring at us. I’m 35 and my wife is 32 definitely not my cup of tea. No top shelf alcohol even for a up charge. Toilet was not functioning properly

No face towels we had to wash up with bath mats unfortunately. Televison was outdated and blurry batteries stopped working. Terrible view my balcony was facing a mansion or someone’s home with a gate

Beach was fabulous, flat walk out with minimal seaweed. Not much to do onsite, minimal entertainment and few food options. If you are looking for something quaint and quiet, this is an ideal option.

Punta Cana Princess was a great resort. The staff was excellent all around. The beach and views were excellent. Our room had an amazing sunrise view. My only comment was that the buffet food was only ordinary

The Unique club was completely worth it- the unique beach club restaurant as an option for breakfast and lunch was excellent- food selection was great! The Unique dinners select days of the week were some of the best meals we had

Best food we’ve had at an all inclusive. Staff was amazing - especially our butler Victor. We’ve been here 3x and very happy each time

Traveled with toodler they had sofa bed set up with toddler blanket. Beach clean, had good beach service for drinks

The Unique beach was clean, ample chairs, and having our own towels and pool options were appreciated. The Butler team did an amazing job ensuring we had anything we needed, and were valuable additions to Unique

We stayed at Lopesan in the Unique category for my 40 birthday. When we arrived , we were greeted with champagne and there was a private check in. They let us check in a little early which was great

He helped me navigate food allergy issues, made our dining and spa reservations, and even went to the local store to get me a brush, that I failed to pack

The food was really not good. The hotel finishes are very nice but the whole place had the best odd smell combined with mustiness in the room. It was a weird cleaner or fragrance. Also the drinks were not great either.

10/10 Experience! Staff were excellent every single person on this resort is extremely friendly so accommodating! The staff really is what made this trip a 10/10! Clean rooms beautiful hotel grounds beach was great soo many pools ! Recommend getting the app to make requests on every request was granted very quickly ! Would 1000% go back !

Everything was amazing! The food was delicious, the rooms were kept very clean and the best part was the staff. They were so kind and welcoming. I have never had service as great as it was here at LOPESAN

great entertainment at pool, music was nice and fun to dance to, room is nice and ac works well, food and drinks are very good! beach entertainers wolf and carry made volleyball and darts very fun!

Rooms were great, staff was very friendly, food was very good with tons of options. Also, the beach was beautiful and we would definitely go back to Lopesan!

My wife and I didn’t understand some of the negative reviews, because we can’t say enough good things about Lopesan

Cesar, our concierge made our trip easy and worry free. We were so happy to have the extra support during our trip knowing he was there to help. He was really great and did everything he could to make our stay memorable

We’re just at the end of a two week vacation and have had a great time. William and his team are absolutely brilliant. William runs the pool bar and gave us a warm welcome and always greeted us with a smile

I had Mayeli personally attend me she was on top of everything such and amazing friendly person she made sure me and my guest had a great time very helpful with recommendations for food and activities around the area and helped so much i give her 5 stars and 10/10 loved her

William is one of the reasons my wife and I will absolutely be back to this hotel. Cheers to William he is simply the best

We felt extremely comfortable and welcome during our stay. We booked TRS Turquesa, and even though we were staying there, we came to this hotel every single evening for 10 days to enjoy drinks at the bar and the music

All of them are incredibly friendly, cooperative, and communicative. A very special thank you to Luiyi, Jeison, Carmito, Rodolfo, Maria, Alexander, and Alcides, the supervisor at the Guayacan Bar

9- I realized that the bother of waiting for the train to take us where we going is not at all restful when On vacation 10-Good even though it was plentiful was not really tasty 11- we had to wait in line 5 - 10 minutes at the omelette station, by the time we ate food was cold 12- Buffet style is a lot of work when you vacation with a young family, sit down dinners was a bit better 13- in 8 days...

Incredible, I loved it, it was great, I adored it! I spoke with Eduardo, he was a crack-up, very good entertainment that gave us

The service amd staff is great! I would be nice to have a place where we could go do some laundry ourselves.

Great property, clean and well taken care of. Rooms are dated, bathrooms (in family rooms) are very small. Blankets on kids beds are hard.

Well let me tell you : on day 1 we found out we couldn’t use the waterslide with my grandchildren! How ridiculous is that? Children if 3 and 18 months needed us to be with them on the waterslide!! 2- When we called guest service NO ONE ANSWERED EVER! 3- The beach was way too strong for young children to play in the ocean! The restaurant only open at 6 pm for dinner we had to stop at guest service...

5- Service at breakfast was so slow we had to fectch our waiters everyday 6- The smell ( cooked meat was so bad I couldn’t go on the patio ! 7- The room had a moldy smell

I didn’t try the breakfast as it had limited options. We ate out all through our stay and decided to eat our last dinner at the hotel restaurant! The food was excellent and I wish I had eaten more here

Hotel was very very clean, rooms are clean and the food is very good, easy check in no complaints

Excellent hotel for business or transit purposes, close to Punta Cana airport

The decor is modern and bright and very clean. We dealt with two different front desk staff member Wil and P Salas. They were both very friendly and lovely. The room is minimal, but very clean

We had a king size with a view of the pool. The shower is one of the ones with no door, so if you don't like that you might be unhappy. But I loved it! I'd say the rooms are in between

** This review is only for the rooms and lobby. I did not get a chance to check out the gym or any of the food. I THINK this is a brand new location. Either way, the hotel is lovely