Where to stay in La Altagracia Province

We had a great stay at Grand Palladium Select Bávaro in Punta Cana. The resort is beautiful, the beach is amazing, and there’s lots to do. The service was excellent throughout our stay. One staff member in particular, Luisito, really stood out. He was always friendly, helpful, and made sure everything went smoothly for us calling us his Canadian family. He helped arrange transportation and was always...

We had a wonderful stay and were very happy with the entire hotel complex. Everything was beautiful and well maintained, and we truly felt comfortable throughout our stay. A very special thank you goes to Jose Luis Rodrigue, who took care of our room. He was incredibly kind and attentive. He always made sure our room was perfectly clean and tidy, and he did his work absolutely spotless every single...

I had an excellent experience with Jose from Customer Service. He was extremely friendly, courteous, and genuinely helpful throughout our interaction. He went above and beyond to assist us — not only answering our questions, but also recommending wonderful spots to eat. Jose’s positive attitude and warm personality made us feel very welcome and well taken care of. Customer service truly deserves a...

We arrived late in evening, staff is limited but we were able to get our room quickly. At the start, we received room on first floor and was very nice, renovated and clean but a few cockroach in our room. We were able to switch room and get another one on the second floor. The guest service Victor and Lisbeth were amazing, they worked with us and our other friends to get us a new room. The other party...

We’ve just returned from a week-long family holiday at the Grand Palladium Punta Cana Hotel, Resort & Spa, and honestly, we had a fantastic time.i didn’t want to leave! The food was great, and I genuinely don’t understand some of the reviews saying otherwise. The lunch options were especially amazing—rice and peas, stew chicken, barbecue chicken… all well seasoned, full of flavour, and tasted like...

We arrived at 12:45 pm and couldn’t check in early because housekeeping was still cleaning the room. They handed us bracelets for the buffet and told us to wait. We returned to the lobby at 3 pm, but the room wasn’t ready until 3:30. The bellboy escorted us, only to find staff still dealing with an “issue” and they promised we’d be let in soon. After a 15‑minute wait we were told we’d be moved to a...

Awesome experience here, smaller resort compared to others but it dosent feel small. Great beach location and excellent staff. The only downside was room service food was not good and not enough breakfast options, just one buffet and we felt the food there was always cold. All other restaurants for lunch & dinner were awesome. Great drinks!! We stayed in the Tierra suite and it was amazing, private...

This is a direct review from my grandfather, Edward Cox: “My family and I have been visiting Punta Cana for about twenty years. Over the years, we’ve stayed at resorts like Sunscape and Dreams, with our last visit to Dreams being around 2018–2019. After COVID, we finally returned to celebrate my birthday and decided to stay at Live Aqua and it was a wonderful experience. The resort is beautiful and...

We stayed in the Viento Suite Ocean View it was expensive but worth it. We had the second floor and rooftop looking out over the beach to the ocean it was beautiful and the sound of the waves was mesmerizing. The room was good size and the bed was very comfortable and a fully stocked bar and fridge. The cleaning service came twice a day once in the morning then mid afternoon they did a great job. Our...

We had a wonderful stay at Live Aqua Punta Cana. The property is beautiful, well maintained, and the service truly stands out. The beach was excellent, with comfortable loungers, plenty of space, and very little seaweed. A sincere thank you to Yohangel for taking such great care of us at Liberi and Miraflores, along with Yuleisy, Angela, and Daniela for their consistently warm service. Our butler...

Absolutely beautiful resort. The staff was exceptional, so inviting and friendly and made every day so enjoyable. My husband and I especially enjoyed the breakfast buffet every morning with the wonderful Greilyn, Dario,Keiri, and of course Jakelin ready to serve and with smiling faces everytime! Also we can’t forget about Joel who was so accommodating every step of the way! The rooms were so nice and...

Many friends warned me that the Dominican Republic could be a hit or miss, but we were so lucky to choose this hotel – our entire trip went incredibly smoothly. The facilities are new, and security is top-notch. The hotel staff are generally very friendly, and we constantly saw people cleaning the beach. Hot towels were always available by the pool, no matter the time. Room service was available ...

This is our second year in a row visiting and I think we’ll be back next year. Kids love it and the second year was even better, we easily acclimated and jumped right in with an excursion in buggies, second day there. For the kids, the Entertainment team takes it to the next level. Not only does the entertainment team work their butts off on stage, but they run around running activities throughout...

Friendly staff Clean resort Excellent beach Great pools Good Food Ease of travels in general No huge crowds

My family and I go to the islands every winter for many years now we are not hard to please, but I think it is important to give an honest review because people really look forward to these trips and they should know what the place is really like. First the good, The grounds are stunning. Everything is very clean. The pools are great and pretty good poolside service. The employees try very hard. Anything...

The Dreams Macao was great! The food was delicious, the staff was kind and helpful, the resort was clean and the grounds were well maintained!!

Cleanliness, the BEACH, food was also great! Unfortunately my husband lost his phone on the trip. But overall a memorable and wonderful vacation with the family.

Very well managed, staff super friendly and attentive. Only complaint too many movies in the kids club if don't want your littles on screen time.

We had an amazing experience at Meliá Punta Cana over the holiday break! From start to finish, the staff truly made our trip unforgettable. Aldofo was hands-down the best bartender - friendly, fun, and always remembered our favorites. He kept us laughing! When he was on his days off, Daury stepped in and delivered the same top-notch service. DJ Carlos was great to talk with, and he kept the energy...

What a beautiful place with great people. Alejandro upon arrival set the tone for a great stay. Ricardo always at the pool serving drinks to The Level guests creating a special experience. Martine and Ana at the spa are absolutely wonderful. Orlando was always there to ensure we had the best excursions planned while staying safe. There are really too many to name as everyone was just so consistently...

We had a great experience at this restaurant, and a big part of that was thanks to our server, Ronny. From the moment we were seated, he was friendly, attentive, and genuinely welcoming. He knew the menu well, gave excellent recommendations, and checked in at just the right times without ever feeling intrusive. Our food and drinks came out perfectly timed, and Ronny made sure everything was exactly...

We had an amazing experience at Mar d’ Sal, and a huge part of that was thanks to Ronny Belicea. From the moment we arrived, Ronny made us feel genuinely welcomed — not just like customers, but like guests he truly wanted to look after. His service was warm, professional, and incredibly attentive, without ever being pushy or overbearing. He checked in at just the right moments, made great recommendations...

Hermoso lugar! We had a great time during our bachelorette celebrating our bride. The staff really made the experience special. Our overall favorites were Yefrey & Wilfred, he was so attentive from the moment we got in and made sure to get us to and from safely in the golf cart all during our stay. Jhenovah & Yadenni made the coconut oil experience super fun! Juan Ramirez always had our mini bar...

good people good drink good food good sea

The roome and the staff here are fine. Nothing relate to complain about there. The beach however he’s not very nice and the preferred club section is nothing more than a small roped off area with crummy loungers, and only three cabanas. All of the furniture down there needs to be replaced. The real big negative at this resort is that the food at every single restaurant is just awful. I’ve never been...

The room, just a king with ocean view was so comfortable. Very very clean! Comfy bed, great balcony, The bathroom was GREAT! Jacuzzi tub separate toilet. Doors open up the bathroom to the main room and it’s open and airy or you can keep it private and cozy. Very very clean

Room was clean. Property nicely maintained. Breakfast buffet was good. Lunch and dinner was OK. 24 hour cafe was very nice. Room service was good. Staff was extremely friendly and helpful.

I reported a guest stalking us and being rude to my 2 daughters and myself. I text the concierge, talked to the front desk and they did not even respond or talk to me. When we left we were told they provided transportation, we had to pay the driver because he said that was not something the resort does. I felt very mislead and upset by the management. I feel a phone call or email is due.

Breakfast was excellent, dinner restaurant for everyone choice and good quality The service staff friendly and eager to help

Pros: The room was very nice. We had a ocean front corner room which was amazing. The pools were great. Service and staff were pleasant & very good. They were always willing to help with a smile. Cons: The beach was nonexistent. I called ahead to find out was there a good and swimmable beach they told me absolutely yes. Cap Cana beach is terrible. The food was disappointing, not 5star...more like ...

Yadenny from the entertainment team invited me to play volleyball and I had a lot of fun. She made my brother and me laugh a lot. Without a doubt, a good experience. Rafal Nadal Pickleball was fun too. Play at night. The bars are good too. Candina Manzanillo was a server too as well as bartender. 👍

We just returned from a 10-day stay at the Meliá Adults Only Resort in Punta Cana, and the highlight of our trip was without a doubt the incredible staff at the Elyxr Bar. From the very first day, they greeted us with warm smiles, genuine kindness, and the kind of attentive service that makes you feel truly cared for. Every member of the team was cordial, friendly, and impressively efficient. Whether...

Amazing stay with great activities! I did the coconut palm hat and bowl making and it was so much fun! Great guy who taught us and was really patient! Also beautiful end product, great as souvenire as well! Breakfast, lunch and dinner were excellent at Quimera restaurant, we ate there almost every day! Maximo Mendoza, our waiter at the restaurant was always so kind and smiling, did great service....

The bar staff ( Radalis, Ramone and William from the fresco pool bar) at this hotel were outstanding. From the moment I sat down, they were friendly, attentive, and genuinely welcoming. Drinks were made perfectly—especially the mojito, which was one of the best I’ve had. Service was quick without feeling rushed, and the team clearly takes pride in what they do. They created such a relaxed, enjoyable...

The customer service is unique those people go the extra mile for every person love the whole experience

The staff here are the reason why people love this place. The customer service is exceptional. The nicest and happiest people I’ve ever met. Mr. Wonder and Mr. Alejandro Soriano are the best bartenders and honestly such great human beings. They made me and my best friend feel so welcome. Jeffrey from the entertainment side is such a kind human being, can dance and really make the people get out of...

Had a great time. Junior reached out asking for a review near the waterpark. Taught us a bit of Spanish which I was too drunk to remember! 😁 The whole family had a great time. I have to mention how hard things were to discover. The bigger waterslides are basically hidden behind nothing points there. same for the shows. Took us a few days missing events to figure how things work here.

A very nice place and experience. I was able to take a picture at the SpongeBob house. Took my son here and he enjoyed it fully. We paid day pass for $175 per person and that is all inclusive towards food. Desserts snacks drinks everything. And the day pass is from 9 AM to 5 PM. You’ll have to leave your passport at the front desk though until you’re done with using your day pass. Thanks. It’s very...

We had an amazing trip, made even better by the friendly and incredibly helpful staff throughout the resort. Several team members truly went above and beyond and made our stay unforgettable. - Joel at the buffet grill went out of his way to make sure I had an enjoyable and delicious meal. - Ramona, our server at Aqua Nick, was always attentive and made sure we had everything we needed. - Zeleika ...

The food was generally good, but dinner at the Space Walker restaurant was not tasty. The salmon was not good.

My family had a great time. 3 boys 6 yr, 4 yr, 22 months. It was put first visit and all excellent as expected. We enjoyed the entertainment team, especially by the pool including Junior. The service was great, always polite, friendly and hustling. Helpful when we had questions. Loved the water park, especially the lazy river that we spent hours in. Don't miss the bigger water slides hidden behind...

The service was very good, the facilities are beautiful and spacious. My first recommendation is to find your way around and know where the golf carts go so you don't have to walk so much. Remember that everything has an extra service: dinner with the Teenage Mutant Ninja Turtles, breakfast in pajamas, slime, photos by a professional photographer, and a birthday cake, but all of this requires prior...

Our deluxe king was basic. The beds very comfortable. Jacuzzi tub on terrace. View of coconut trees and some flowers, but faced the service road where the workers travel and many trucks and delivery vehicles. The staff was 50/50 in terms of service. Some obviously enjoyed their work snd others rather indifferent. Everyone works very hard and are efficient. The food is incredibly great both in the...

Great experience all around. Beautiful pools , plants and great restaurants. Beach was great with plenty of things to do. Great entertainment every night along with pool parties and DJ during the day. Minimal kids staying while we were here . If your thinking of staying at secrets next door it is very big and open and for a much older crowd. People 65 plus sleeping and snoring by the pool...

Have been to this property many times over the years and have always enjoyed it. This time the experience was lacking a little bit. They told us on arrival that they were full and that was very obvious (we never received our welcome drink). There was constant empty glasses and litter lying around, they ran out of towels and service was just lacking. It was very disappointing as this is a resort we...

The staff was very accommodating with everything, and always with a smile. The pool activities were always fun and entertaining. The food was great although we are always very happy with the buffets. There is such a selection to choose from. Our concierge Emmanuel Morillo checked on us every day to make sure we were happy as he did last year when we stayed. The beaches were kept clean and, you could...

The resort is amazing. Food was very good, not great but you will not go hungry. Everything was great EXCEPT for a very high pressure sales pitch to get you to spend 14k on a Hyatt Travelers Club Membership. They offer coupons and a free message and "take you to breakfast". After breakfast they "show you around the rsort". After being passed off from 1 salesman to the next and multiple package offers...

Spotless room. The staff was OUTSTANDING and the FRIENDLIEST and most helpful staff we have ever experienced. Hotel grounds and pools stunning.

The service is incredible. The people working at the hotel are all friendly and eager to serve. We enjoyed the chocolate that Marta Dino made for us every night, as well as Orquidea's attention to detail when cleaning our room.

We just returned from an incredible week at Dreams La Romana Resort & Spa in the Dominican Republic, and we’re already talking about going back! We travelled from Canada and stayed in the Preferred Club — it was absolutely worth it. The entire resort is spotless and beautifully maintained. You can tell they take pride in keeping everything looking perfect. The staff were amazing — so friendly, welcoming...

The resort exceeded my expectations. It was really very, very nice clean and relaxing. The food was excellent.

Everything about this resort was fantastic and went way beyond our expectations. Loved the food, the drinks, the staff, the view, the room… it as seven days of bliss!

Dreams La Romana was BEAUTIFUL! The pools were immaculate, the beaches were gorgeous, and the staff were absolutely incredible. There was so much to do! The water park was super fun, snorkelling was amazing, and the entertainment team — my goodness! There was always some sort of activity happening; the days had things like yoga, ping pong tournaments, a batting cage, and an inflatable obstacle course...

Absolutely stunning location for this hotel and spa. The staff is so kind, courteous and friendly. Dining choices include the buffet and several restaurants. Three of the dinner restaurants are for adults only. The buffet food was excellent and a great variety. The theme nights were fun such as the Mexican theme night. I enjoy fish and seafood and there was so much variety of both. The restaurants...

We booked the priority member Junior suite with the private pool and everything was perfect! The room was very clean with a beautiful/clean private pool and had a breathtaking view of the garden and two of the pools on the grounds. Our butler, Irving, was so amazing!! He was very attentive, knowledgeable and welcoming. He sent us daily itineraries for the resort activities and always made sure that...

Nice resort, room with pool was below average (never used it). Nice staff and great customer service but unable to invite anyone from outside property (no daily pass available) for drinks was disappointing.

Every thing and everyone one was perfect kind and professional at all times. The treatment was like I was from the Royal family. Especially our private Butler Brian and the desk clerk Leonardo.they especially made our visit full like hime

Staff were very sweet but everything was very disorganized. My luggage was lost on arrival to the resort and after an hour of people standing around, someone finally found it after it had been accidently taken to a different room because random tags were placed on suitcases....Shuttle service too/from the airport was very splotchy and no one had a list of people coming and going so you knew how many...

Second time there, will go again. Food was very good- not the same as a 200$ us meal every night but delicious

The entire resort was incredibly clean and well maintained. The staff were always smiling and very helpful

Beautiful resort nestled in a tropical garden, on a wide sandy beach. But that's already in the description. For the price, the room was nice but cramped for four people. Infested with cockroaches... both on the floor and in the furniture. When we notified the hotel in the middle of the night, they sent three guys to kill them. They killed two, but we had seen three. The third hadn't been killed. No...

It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud. There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos. Luckily enough we found the other...

We’ve just returned from a wonderful vacation – it’s been about a week since we got back, and we still think back on it with great memories. We had a really great time. The hotel staff was kind and helpful, and we were very satisfied with the service. The room could perhaps use a little update, but overall, it was absolutely fine. The food was delicious, and there was a wide selection, so everyone...

PERFECT LOCATION, LIKE THE BEACH, THE STAFF AND ROOMS. THE FOOD OPTION OK, BREASKFAST IS THE BEST OF THE FOOD OPTIONS

The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years...

Positive: I stayed at the hotel for four days. Check-in took a while, but it was within the time limit. We had a beautiful room, a bit small, but in an excellent location. The service and staff were very reliable and courteous. The entertainment was very good and well organized. The food selection was good; everything was available. There were many different nationalities in the hotel. There were plenty...

You must make reservations one day in advance for restaurants other than the buffet. Way too many people trying to sell you "adventure packages". Different country be aware laws and "norm" are different here. Do not go into town by yourself. Beaches are "owned" by resorts with 24hr security. Strolls down the beach are permitted but you will be "stopped" at each resort. Due to hurricane flooding in...

We had a great time at this Hotel. The food was fine and the place is what make this Hotel great. I think the service can get better and the only thing i didn't like was that this Hotel doesn't has a disco. You have to travel to another public disco if you want to have this experience, is very peaceful at night. That would be great to you if this is what you are looking for.

Have been here twice, loved it both times looking forward to returning again. Beautiful nature, birds , peacocks, so restful. Staff are diligent in every department. The food was outstanding, fresh fruit, especially the passion fruit, mmmmm. We also booked into the other restaurants on the grounds, simply delightful.

Staff was nice, room was small and extremely dated! Restaurants were "fair". Beach was nice. Overall I would say if you wanted a last minute deal and could get a good price...it's not disappointing. If you are looking for something a bit more than average, consider another resort.

I will start by saying that we were here in Oct.2018 so some things could have changed. Though there were one or two things we disliked, the 10 days I've spent there were honestly the best 10 days of my life, I've been in a few places around the world, but Natura Park and Punta Cana as a whole was the best vacation I ever had, I felt the true meaning of relaxing and forgetting about everything bad...

we only stayed one night at this hotel due to issues with our flight home. we had issues with our first room we got took to as it smelt funny and didn’t seem clean. However, Juan Luis on reception took us to a new room and it was beautiful. He made us feel so welcome and his customer service skills were amazing. He went the extra mile to make us feel comfortable. We really appreciated it!!! Gloria...

Overall good. On the second last day they cleaned our room but no towels, toilet paper, or Kleenex. We called the front desk to get some sent. No one came…. I had to go to a public washroom and take some…

We had a great swim out room - it was amazing - pool water was nice and warm - the deck has been remodeled with new materials - just fabulous!

Very clean and family friendly. The buffet has lots of options for every pallet. Waiters for drinks and meals at the pools and the beach. Activities for adults and kids all throughout the day. Beaches were cleaned and groomed and guarded. I felt safe

The hotel layout is perfect for a family vacation, allowing for different ages to enjoy the day together. The main pool has the deeper end with a bar where adults hang out, but it’s connected to the kids pool which has the big bubble where my 6 year old wanted to jump and slide all day long. Right next to this pool is the toddler pool, with a much smaller bubble which was a hit with my 2 year old...

We had an excellent stay at this hotel for New Year’s Eve. From the moment we arrived, the staff was warm, welcoming, and incredibly attentive. The room was spotless, comfortable, and beautifully maintained, making our stay feel special and relaxing. The atmosphere during New Year’s was festive yet elegant, and the overall experience exceeded our expectations. The location was also perfect, making...

Beautiful hotel. Spacious, clean, great beach. Could improve quality of food

I chose this hotel after reading the great reviews, and it totally lives up to it. Excellent all-round. Service was excellent. The entire staff will go above and beyond to help ensure your staty is as pleasant and enjoyable as possible. Would definelty go back.

Absolutely 5-star luxury with 💯 top-tier customer service. From the moment you arrive, the lobby and stunning backdrop of the Caribbean Sea are truly jaw-dropping and breathtaking. A calming lavender or fresh fragrance welcomes you as it permeates the halls, elevators, and guest rooms, instantly setting a relaxing mood. The Club experience check-in is both luxurious and effortless. It includes private...

Excellent hotel. A wonderful, spacious, and clean room with a great view. Very friendly and caring staff. The hotel buffet is the best we’ve experienced among all all-inclusive resorts. The grounds are beautifully designed and very convenient — pools, bars, sun loungers, and walkways are all well organized. There is plenty of space, yet everything is within a short walking distance. The hotel is...

THE BEST EXPERIENCE! ❤️ Food is amazing, room was spotless clean, staff was wonderful to us. They have a very cute gesture of putting their right hand on their hearts everytime they pass by guests. I thought this was a genuine, beautiful gesture of gratitude. This was the best experience I've had in a resort and I'm truly happy with my stay beginning to end. Ps: I'm gluten allergic and they have good...

Everything was as advertised!!! Really didn’t want to leave! The staff was amazing! The gym was amazing! Enjoyed all the restaurants except the Italian restaurant, didn’t seem up to the standards as the other restaurants! Asian restaurant was fantastic, the buffet was great!

The resort was extremely luxurious for an all inclusive. The staff were all very friendly and always went above and beyond to make you feel taken care of. Even at check in they have you sit in the lounge and come to you with the paperwork so you don't have to stand in line. The resort was beautiful and super clean. The room itself was very large and modern with a giant bathroom and really nice shower...

Loved our stay. A couple of issues but were made up for other people. The happiness, Coordinator Hanzel was incredible. Him and his team made our stay 10 times better than it would’ve been without them. He was great and engaging. Super energetic. Made the difference. We will be back again because of him and the rest of the happiness crew at the beach.

Bloved was our favorite dining establishment i the whole resort. I discovered some delicious Dominican food, as well as some familiar dishes. All was served promptly. The staff are all happy, kind and very accommodating. Yanelis was excellent. We returned on our last night, specifically to have her care for our table. Great food, great fun, excellent people! Sorry about the photo... dessert was too...

HUGE THANK YOU! We arrived and were greeted by the lovely Anderson at the reception. He was so friendly and welcoming; we felt right at home! The service overall is just so warm and caring. The pools are fantastic, and the bartenders are top-notch. The walk to the beach is beautiful; you can take stunning photos at every corner. On our first day, it took us almost an hour to reach the beach because...

This is our second year coming to this resort. The people are by far the best part of this resort. The resort is beautiful and clean and the rooms are lovely but the people are what really makes this resort shine. The staff that work in the piano bar are outstanding. They are always smiling and always try to anticipate your needs, they are truly lovely. Flor, Katherine and Lesly are such lovely...

I just wanted to say that my experience was absolutely amazing. All staff gave us a great service and they really treat Us like family. I will also like to mention someone in particular from the Entertainment Staff. His name, Hansel. I just wanted to say that Hansel really excel in giving us a good Entertainment and even given us some feedbacks and support as we needed. I will definitely give him a...

I am here now and I love the adult side! The ambiance is great.. there was a gentleman playing sax and a female playing violin.. different nights but each an 1.5 hrs long during dinner.. they were enchanting.. the adult side is so laid back and relaxing...quiet atmosphere.. the adult pool closest to the lobby is packed. By the time i walked to breakfast at 715, 90% all the chairs were taken. They do...

room was not ready when we arrived. could not get new towels until noon everyday.

Out dated. Food poor to average. Pools are nice. Pool towel system needs to be changed. Lack of drink one is able to bring back to room is very lacking if non existent.

Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long...

The property was gorgeous and lots to do and animations for the kids. We all had a great time. The Santa coming on a boat to the resort and handing gifts to every single children was a nice touch. Friendly staff and all multilingual. Not pushy like other timeshare resorts.

In the beginning of October I had my wedding in viva wyndham dominicus palace. It turned out to be magical and breathe taking. Osmeiry was our wedding coordinator and she went above and beyond to make sure everything I wanted became reality. She helped with a welcome dinner, the ceremony on the beach and the actual reception in the Atlantis (which had a breathtaking view of the ocean and sunset). Alice...

It was a Perfect vacation, the staff was incredible nice. ☺️ Cardi B is the best. The entertainment was always on point. The restaurant had a lot of different choices and was always good. The rooms were clean and the bed was good.

Visited for five nights with two couples total and this place was definitely worth it! Clean and comfortable rooms, delicious food, and amazing staff... there is no reason to go to an all-inclusive and not experience the very best, and the staff here will take the very best care of you! Yes, tipping is appreciated by them and when they go above and beyond, they deserve it. Here are a few of the amazing...

We attended a friend's 40th birthday at the Castle, booked through Costco travel. The resort is not new yet is well maintained. Our room came with a butler named Alexander and he was wonderful to work with. We dined at Casa Bella, Steakhouse, and Wok, but couldn't get a reservation at the Italian restaurant, a common issue at resorts since you cannot book before you arrive. The food was good with...

My husband and I chose Sanctuary Cap Cana for our honeymoon after a ton of research and we couldn't be happier with our choice! The resort was absolutely stunning, and extremely clean and well kept. We chose a room in the Castle and not only was our view gorgeous, the room was also beautiful. Housekeeping was fantastic and very consistent. We worked with J.T. and he was fantastic! We also booked a...

The architecture is simply breathtaking, with all of the warm travertine and limestone creating a cozy but updated Spanish castle setting. Never have we experienced a more friendly and gracious staff and customer service experience. Our butler Juan Lugo was sure to tend to our every need and go the extra mile whenever possible. Claribel, our wedding planner, was an incredible guide and beyond helpful...

We love sanctuary cap Cana. Staff is amazing , special thanks to Kelvin, Miguel & Illuminata!

The room was spacious and clean. (Although the cleaning staff did attempt to steal my iphone charger)... The food was "average" except the Wok Restaurant, which was great! The grounds, the pool layouts, and the beach were so beautiful. The pool was too cold though.. Above all, the service was excellent! Always someone asking and watching for anything you might need. (Except the checkin process...

Great resort, clean modern , friendly staff .. options for halal food, definitely recommend

Great food, amenities, events by the pool during the day and in the lawn in the evenings. Plenty of activities for kids so the beach remained pretty peaceful and not crowded. Probably the best hotel/resort gym I’ve ever seen. If I had one recommendation, it would be to add more umbrellas on the beach. There were plenty of chairs, but umbrellas became a Hunger Games situation as there was one umbrella...

On the positive side- Hotel is big and updated, rooms are quite spacious and stuff is very nice. We had a small issue with air conditioner and it was fixed in 15 minutes. If you have kids - they have kids clubs, evening movies with popcorn, kids pools etc But - if you like good food, that’s not your place to go. Our daughter got food poisoning the first day we came;( And in general the variety of...

Amazing all inclusive. Great service, good food. The beach is stunning. Plenty of activities throughout the day. Can’t wait to go back.

Staff was nice and profesional, loved the ambiance, food was good, would have loved to see more of the Dominican culture in general throughout the hotel.

We are been here first time but amazing so clean delicious food. Everybody is so friendly. I love it hard recommend for everybody.

The room was clean. The staff was wonderful. Johnny Solano was the most amazing host. He made our stay absolutely great. They have 4 pickle ball courts. He got us the equipment to use when everyone else, didn't have a clue as to what we were wanting to play. Not surprising being in another country where it is not a well known sport. Johnny also scheduled all our reservations for the restaurants and...

Great staff, very welcoming, entertaining and friendly. Place was very nice and well kept, and there was much variety on how to keep guests engaged

The room was great oceanfront with a beautiful view. Our Butler Samuel was wonderful, accommodating and very helpful! Diamond Club is well worth the extra money!

Room was just okay, you can tell they made repairs. However not great repairs. show area was dirty, left over hair. The cleaning staff and personal butler was great, Our butler, Johnny was Steller (5 stars) he checked in each morning, responded when I had questions, booked our reservations. He was literally Johnny on the spot. The food was not good at all, no flavor. All of the food including the room...

Rooms are clean, beds are comfortable. Staff is very friendly and always ready to serve you. Rudy was the best! Huge variety of drinks. And beach is awesome! Steak house was so good. Definitely would go back.

Came here to celebrate my birthday my fiancé advised the customer service about it and they said they will bring something to our unit however nothing came. Also the TV was nit working also there’s something dripping in our room. The service in the restaurant and at the bar was good. Was looking forward for my birthday to be memorable but sad to say I was disappointed.

This resort was beautiful and had lots to do. Children are allowed, there’s a kids area and even a teen hang out. There are multiple pools and a beach. There are about 5 specialty restaurants that open at night, but require reservations—I ate at Fogo and it was delicious. During the day, there’s a buffet snack bar, coffee shop, and icecream bar available, plus a sports bar that’s open 24/7. In the...

Great stay, book for the upgrade,we'll worth it

The hotel itself is very beautiful and cozy, but what disappointed us was the service. Most of the staff were impatient and unhelpful. One of the sports bar staff even cursed at us in Spanish, thinking we didn't understand, and that was only because we hadn't yet chosen the snack we wanted. Another thing that took us by surprise and upset us was the availability of the restaurants, practically ALL...

This place is amazing! Great resort! The room was very clean and it was nearby the beach. We thoroughly enjoyed our stay at the Tropical Deluxe Princess resort. There were lots of friendly staff and they were very organized. The resort is big with lots to discover yet simple to navigate on the map they gave us upon check-in. The beach was clean and magnificent! We would highly recommend this resort

We love the tropical feel of the resort. We booked the Tropical Deluxe room but we were given a room at the Caribe Deluxe instead, but it was okay as there isn’t much difference and the resort has the same amenities for both, but would be nice if we were given a heads up prior to us going in the room. The room was okay, quite small and a bit rundown and looks a bit different from what you see in the...

Excellent great Services by Employes recomment it for families is very quiet and food has a big verities.